I seem to have joined Reply Manager after all the issues. It's been excellent for me and my team. It get's better and better. Have started using the rules a lot more and seem to be learning new things every day. It has saved me so much time, especially on weekends when my autoreply kicks in. I understand that change is bad but you have to adapt. The interface is great and can access from anywhere. Support are really helpful and it's saved me a lot of time and money. Excellent product and I couldn't find anything close in the market.