Promises Much, delivers very little with no support

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United Kingdom United Kingdom
Jerr
Kudos: 15
Joined: Jun 16, 2017
stardim stardim stardim stardim star
Promises Much, delivers very little with no support
16 Jun 2017
The package was well presented and appeared to be all singing and dancing but having paid £2000 for installation, it has taken 6 months to be able to dispatch reasonably quickly.

Many of the features promised don't work. The reporting, at best, poor and at worst misleading.

Customer support is almost non-existent, phone calls are not returned,people are never available and problems are permanently "with the developers" to whom you cannot talk!

We moved from Linnworks, and seriously regret it!
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XSellco
2nd Office
Sellbrite