I contacted Kenneth through Fiverr.com because I had a problem with my Amazon account being suspended due to copyright issues. He contacted me back within the hour and accepted my case. I thought this was a difficult case because Amazon is very strict when it comes to infringement issues but Kenneth got to work right away. He reviewed all the details and produced an appeal that was spot on. We had some back and forth but in the end the result was an open account again. I was extremely happy that I went this rout and contacted him and I think that anyone that does will have as good of a chance as any. So if your account has issues don't hesitate to give Kenneth a buzz. He will work hard for you through all your set backs.