What was good about this product or service overall? Lets you see and compare shipping sources in one location with just a few clicks.
Could anything have been better? The site is very intuitive and very complete. Especially for something that can get as complex as shipping. It would be nice to be able to "split" orders for those times when it is best to ship a line items into 2 or more separate shipments but it is pretty easy to create a duplicate manually when needed.
How was the support? Support is the best. I have never experienced the "troubleshooting out of the book" approach when contacting support. Always get to talk with a professional that understands the software.