These guys are the REAL DEAL. Very professional. My account was down for 7 days and I had tried appealing 2 times. Once they became involved, I was reinstated 2 days later. They're awesome. I highly recommend them They know what they are doing and my original appeal was pretty good. HOwever, it definitely needed tweaking. Steve Thompson was able to assist. His communication was great and my appeal was done within 3 hours.
This is a FAR superior service than Seller Care or other services.