What was good about this product or service overall? N/A - this review is for the support. Please see the last question.
Could anything have been better? No, everything was brilliant thank you.
How was the support? The support from Joe Wood was excellent. We had a problem regarding our new eBay template and missing tags from the company we used to create the new template. This was affecting our eBay listings so was extremely important to us. Joe was very polite and efficient and contacted me both via email and phone. He looked into the problem for us and quickly fixed it for us.