The representatives from Thompson & Holt I had contact with were very professional and responsive to emails. I contacted the company in a pinch after my first two appeal letters to Amazon were rejected. They wrote a new appeal letter within 24 hours of receiving payment. The letter got us reinstated within hours of submitting it to Amazon and no follow ups were needed. I had my doubts at first but they really know what they are doing.
Thank you Thompson & Holt for getting my account re-instated!!