Don't make the same mistake we did, use anything but this!

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99Problems
Kudos: 15
Joined: Aug 10, 2017
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Don't make the same mistake we did, use anything but this!
10 Aug 2017
Seriously one of the worst decisions our company has ever made. Someone else in our company signed us up for this and then quit, so we are stuck using it, and if you don't notify them of cancelling within a specific 30 day window, you are locked in to the contract for another full year.

- Tech support literally hangs up on you, if you can get through.
- Staff are completely demoralized and unmotivated to help, company culture must be terrible.
- Super expensive annual fees, there are dozens of alternatives that offer no contract ties and monthly fees that are a fraction of the price.
- Sneaky clauses and agreements, impossible to exit the contract.
- Over complicated product with brutal support.

USE ANY PRODUCT OTHER THAN THIS, IT WILL RUIN YOU!

We replaced this $30,000 a year investment that sucked with a monthly subscription solution that is less than $200 per month and WAY more effective!

What a joke, this is a company grasping to a dying platform.

[Last edited: 10 Aug 2017]
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