Ken Eade helped me get my Amazon account and listing back online after a competitor filed a bogus authenticity complaint. Ken is very knowledgeable about how Amazon works and how to respond to Seller-Performance. His rates are reasonable.
What was good about this product or service overall? Ken resolved issue with Amazon quickly and efficiently
Could anything have been better? No
How was the support? Ken is very accessible, he returned all calls and emails, overall very responsive