Solution now almost useless

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United Kingdom United Kingdom
NT3110
Kudos: 15
Joined: Aug 22, 2017
stardim stardim stardim stardim star
Solution now almost useless
22 Aug 2017
6 months ago the product had value, now it has very very little.

The active content policy changes at Ebay necessitated the product to adapt and evolve, it hasn't. It has completely regressed to a very basic template editor with no sign of the lost functionality being reinstated.

Customer service via live chat is rude and useless, tickets are simply not responded to.

When I suggested they had issues and that the Ebay changes weren't actually the fault of their customers (who continued to pay the same amount each month) I was told I should be grateful for the functionality I once had, which had been added for free.

Look elsewhere, I am..
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