I needed a new listing tool because of problems with active content on eBay. I went to the eBay convention and checked out several listing tools. CrazyLister people walked me through their tool and when I decided to use it they helped me set it up. Once a day I update everything on CrazyLister that I listed on eBay the previous day. Now everything looks great on phones as well as computers. I have had a couple of issues since then and each time I texted Support I got a quick and caring response. I am a senior citizen and it is great to have the help of young computer techie. I love CrazyLister!