Patient, available live human reps

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United States United States
RickH
Kudos: 15
Joined: Oct 11, 2017
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Patient, available live human reps
11 Oct 2017
What was good about this product or service overall?
Been using for over 10 years. They keep improving ("cheapest way" option to quote shipments) and are SUPER responsive with software/update/glitches/issues using their software. Latest example: issue with my web store, and issue was ot resolved as the web store was not providing proper info. CSR kept my info and is getting back to me when solved (which will be the next day)

Could anything have been better?
Now that you ask, Yes, they could have sent me a Pepperoni Pizza

How was the support?
Fantastic, best support I have received from the 6 different cloud based software companies with whom I contract
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