FeedbackExpress is a great software that will help you improve the quality of your review request emails and it will increase the number of reviews you will eventually generate. Since we started using FeedbackExpress, we have seen a big increase of reviews. You can choose your own templates and adjust if needed. Templates are in all languages available. If you have any questions regarding something, you can always contact the team from FeebackExpress to get a fast and sufficient answer that will help you further. Great software, great team!