PI$$ POOR

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United States United States
Throughwith thub
Kudos: 15
Joined: Nov 30, 2017
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PI$$ POOR
30 Nov 2017
I have worked customer service for over 25 years, including software support for CAM software . My company uses T Hub for online sales.
Product seems ok at first until you need help.
Then its a farking joke.
Website submit ticket= wait two days for one liner answer that does not fix the problem.
Phone number-973-200-8383 called three times this week left messages .
Not a word from this company.
There are MANY OTHER COMPANIES that offer the same product WITH customer support.
My mission is to dump this crap and to find a product that comes with support when thisng go bad.
I will make sure my company will discontinue this service and I will continue to spread the word about how POOR this Atandra T Hub software really is.
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