What was good about this product or service overall? I have used Gixen for 5 years or more now. They are consistently on it and I have won numerous auctions with their stellar service.
Could anything have been better? Nope, they are the best sniper I have used.
How was the support? After all these years I HAVE NEVER NEEDED ANY TECH SUPPORT. These guys have it dialed. Their system is easy to use, flawless and for a few cents a day you can buy mirror service to be sure you won't miss a bid or lose an auction. Go Gixen.