Parcelhub Introduces Hermes Next Day Delivery Option
7 Dec 2017
Due to the recent opening of Hermes’ Midlands Super Hub, combined with Parcelhub’s annual parcel volumes growing at more than 40%, Parcelhub has introduced the Hermes Next Day service to complement existing Next Day offerings from Yodel, UK Mail, DX and more.
Widely regarded as “the new norm” in eCommerce, a recent report from IMRG (the industry body for online retailers) found that Next Day delivery was selected by 31% of customers in 2016, up from 26.8% in 2015.
IMRG head of e-logistics Andrew Starkey said retailers “marketed the Next Day delivery option heavily, which has had an influence on the increase in uptake.”
“It’s not hard to see why delivery times are speeding up, as many retailers feature their next-day offer prominently at the top of their homepage in order to attract and keep customers. With delivery service so important to shoppers, retailers must look at all aspects to keep ahead of their competition and customers’ expectations.”