Great guy. Very understanding and helpful throughout the call. Very knowledgable on the Amazon industry. Calm my doubts about my issue. I would go to these guys if you have any issues with in their realm of expertise as I am sure that they can handle any of your issues like they did mine. CJ was very personable and explained similar situations that he has heard of people being in places like mine. Very appreciative of the help they provided and would definitely recommend to family or friends.