Where to find them, what they contain, and how to use them in your business
This post is by Joshua Price, Managing Director at eCommerce Geek, a consultancy and service provider to online sellers.
As we settle into 2017, it certainly looks to be a year of change in every area. I’m personally very excited about the growth and changes we’ll be seeing this year in technology, customer behavior and marketing. As business owners we’re all conscious of our markets, target customers and geographies. Regardless of your size, it’s really important to stay up to date with all the changes happening in this space.
One of the most useful products of the technological revolution of the last 25 years has been the ability to handle, record and report on vast arrays of information. Customer data has been a crucial part of online marketing for a long while now. Cookies, for example, are abundant online, and if I collected real cookies at the speed I consume digital ones, I’d be as wide as I am tall (and I’m really tall).
So today we’re going to discuss data. Specifically, I’m going to draw attention to some of the most important inventory reports that Amazon provides: the Active Listings Report and the Cancelled Listings Report. These reports are core to some of the services my company provides and I cannot stress enough how important it is that you use them.
Identify key problems, work together on solutions, and grow your business together – or fire them!
This post is by Gary Huang, an American based in Shanghai, China. Gary has been working in sourcing since 2008, and is the creator of 80/20 Sourcing which teaches online sellers and small business importers how to save time and make more money when sourcing from suppliers in China.
When sourcing from suppliers abroad, oftentimes we are so bogged down in the day-to-day communications, fixing problems, placing orders, and handling all other parts of our business, we rarely take a chance to evaluate how the supplier is performing. One of the best ways is to do this is with a performance review.
Does the sound of that make your skin crawl? The thought of meeting with your boss and having him pick apart all the good and bad you’ve done all year. We hate that feeling when someone gives you negative feedback despite the fact it’s “for your own good”. The idea is that this way you recognize your weaknesses, and ideally identify ways to work together to improve upon them.
This post is by Carlo Silva, founder of ecommerce outsourcing company 2nd Office. Carlo has 16 years of experience selling on eBay and is a former eBay Titanium Power Seller.
UPDATE January 2017: this second edition has been completely reviewed and revised, with three new tips added.
Do you remember the days when you as a seller could leave negative feedback for bad customers?
Do you remember the days when you could list multiple listings and flood eBay’s search engine with auctions, Buy It Now listings and get tons of sales?
This is when eBay was still using their search engine called “Voyager,” which was built around 2002. Voyager was clearly more about the seller and not so much about the buyer because, if you knew how Voyager worked, you would be banking in on all the sales.
If you’re an old school eBay seller like me, then you experienced the glory days of eBay from the early 2000’s to 2008. I still remember those days. I also remember when everything started to change.
This post is by Connor Gillivan, the Chief Content & Marketing Officer at FreeeUp.com and the Chief Executive Officer at online retailer Portlight LLC. Connor has been running ecommerce businesses since 2009 and has sold over $20 million worth of products. He writes about his own startup philosophies at ConnorGillivan.com and has been featured on many websites focused on entrepreneurship.
As we find ourselves at the start of another new year, it is more important than ever to make sure that you have the right team assembled. As an ecommerce entrepreneur who has been selling online for the past six years, I have witnessed firsthand what happens throughout all retail seasons, especially in the beginning of the year as customers are returning items and it is time to revamp your operations.
If you’re unprepared going into the first months of the year, you may find yourself in a place where your company is not ready to grow at the pace that you would like it to. The beginning of the year is the perfect time to re-evaluate your operations, create new goals, and communicate with your team to make sure that everyone is on the same page.
In this post, I will discuss the importance of having the right team in place for your ecommerce company. I will introduce the concept of a remote workforce and teach how you, as an ecommerce business owner, can hire remote workers to support the operations and growth of your business.
Whether this is your first time learning about remote hiring or if you have performed remote hiring in the past, this is a superb crash course to the best practices I have been using to run multiple ecommerce companies. If you have any questions about the details inside this guide, feel free to leave them in the comments and I will be glad to respond.
This post is by Mark Faggiano, Founder and CEO of TaxJar, a service that helps more than 5,000 online sellers with sales tax calculation, reporting and filing. TaxJar offers a free 30-day trial.
If you are an online seller in the USA, you’re probably well aware that you are required to collect sales tax from buyers in your home state. But, as with just about anything to do with tax, it gets a little more complicated than that.
This post provides the fundamentals for sales tax nexus for online sellers, including what creates nexus, and what that means when it comes to collecting sales tax from your customers.
It covers the impact of using Amazon FBA (and other third-party fulfillment services) on sales tax nexus, how to determine whether a fulfillment service gives you nexus, and what to do if it does.