It’s time for our annual round-up of ecommerce predictions for the year ahead!
This year we have over fifty experts from five continents – from the USA to the UK, Ireland to Israel, Singapore to South Africa and more. It’s the most comprehensive panel of online sellers, technology vendors, service providers and ecommerce consultants ever assembled.
They have a lot to say about what to expect in 2017, taking in Amazon, eBay, private labeling, sourcing from China, multichannel ecommerce, consumer expectations, social media and more.
So here it is: our Expert Voices Ecommerce Predictions for 2017.
This time last year our panel of experts made 39 predictions for ecommerce in 2015. The main themes were marketplaces, delivery, cross-border trade, mobile, marketing, social media, payments and bricks-and-mortar retail.
This year we got in touch with even more experts, and asked them what they think will be the big trends for ecommerce in 2016. Some of the same themes came up again: marketing, marketplaces, mobile, delivery and social media.
But a number of new topics have got the experts’ attention this time around:
- Small business trends
- Innovations in technology
- Selling to China
- Amazon marketplace
- Private labeling
So here it is: our Expert Voices Ecommerce Predictions for 2016.
Cross-border ecommerce has never been hotter. The big online marketplaces of eBay and Amazon have been leading the charge, driving growth by pushing their sellers to trade internationally.
Many of those sellers have had great success trading across borders, becoming prolific exporters while suffering few of the headaches experienced by more established businesses. Or so it seems at first.
While ecommerce technology has adapted quickly to cross-border trade, the worlds of logistics, regulation and taxes are stuck in the past. Many international sellers have been tripped up by a bewildering combination of rules, classifications, policies and providers.
With a major global ecommerce event ThinkGlobal Retail just around the corner, I decided to ask over thirty sellers, consultants and service providers about the biggest challenges they had seen with cross-border ecommerce. This is what they said.
What is ecommerce all about?
Your dictionary will tell you, more or less, that it means “doing business online”. But what kind of trade isn’t done online in some way these days? Even local businesses like plumbers have their own websites, and might find work through HomeAdviser or TrustATrader.
Ecommerce is certainly diverse, and means different things to different people. To some, it’s less about technology and more about people. To others, the element of trust – or the lack of it – is key. Yet others see it defined by entrepreneurship, and the freedom to do business without being in the same place as their customers, or even the same time zone.
So there’s no single defining characteristic that makes ecommerce what it is. There are many, and the one that’s most important to you depends on your individual knowledge and experience. I asked thirty people in the business “what defines ecommerce for you?” so I can share that diverse range of opinions. Here’s what they said.
It’s a new year, and a great time to plan for your ecommerce business. But what lies ahead in 2015?
No-one knows the future, but those with the right knowledge and experience can make some great educated guesses. With that in mind, I asked more than thirty experts what they thought would happen in ecommerce in 2015.
They blew me away with 39 great predictions about marketplaces, delivery, cross-border trade, mobile, niche trends, marketing, social media, payments, bricks and mortar, and rules and regulations. It’s the biggest Expert Voices ever.