Category Archives: Supplier Profiles

eSellerPro, Volo and Beyond: An Interview with Paul Watson

Paul Watson Volo Interview

Since 2006 eSellerPro has been a software platform for businesses selling high volumes of products on Amazon and eBay.

Over those years they’ve established a solid reputation, but in typical British fashion they haven’t made a lot of noise about what they were doing. It was undoubtedly an effective piece of software – a reliable workhorse – but seldom in the news.

Then in February 2015 a new company emerged. That business, Volo, had a bold design, distinctive videos, and big photos featuring happy customers and team members. Volo seemed full of confidence, innovation and ambition. This was eSellerPro’s new brand, and it couldn’t have been more different.

Why did they make such a big change, and what does it mean for the company? To find out I spoke to Volo’s CEO Paul Watson, who’s been running the business since October 2013. It turned out there’s a lot more going on than just a new brand. Volo also has 50% more staff at the company, a brand new user interface coming soon, and an imminent expansion into the US.

Yet there’s still a focus on high performance: Volo’s customers hold the records for both the highest sales by value, and the highest by order volume, in a single day on eBay, worldwide. It was definitely time to find out more about this company.

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Top Rated Supplier: Amazon and eBay Repricing from Appeagle

Appeagle Team Photo

This month’s top-rated supplier is Appeagle, who provide an automatic repricing tool for sellers on Amazon, eBay and Rakuten.

Automatic marketplace repricing is hot, in more ways than one. Some sellers praise it for significantly growing their business. Others despise it as a destructive “race to the bottom”. The market for repricing tools is buzzing too, with a new provider popping up every month, it seems. And repricing bugs have hit the news, causing big losses for sellers and big wins for buyers.

Love it or hate it, automatic repricing is here to stay. More than that, if you sell competitive products on Amazon it’s pretty much essential. So which tool is best? As always, that depends on you and your business. But I can tell you which tool Web Retailer members rate the highest: Appeagle.

I caught up with Appeagle CEO and co-founder Koby Kasnett, and marketing manager Izabella De Souza, to find out more about them.

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eCommHub: the Final Piece in the Ecommerce Automation Jigsaw?

eCommHub Team Shot

UPDATE 27 March 2015: eCommHub have rebranded as HubLogix.

I’ve been covering inventory and marketplace management tools for over ten years. It’s rare that I come across software that does something different to the rest.

But recently I discovered a product called eCommHub (now HubLogix). It provides the typical features you find in this type of software – inventory management, integration with popular stores and marketplaces, shipment tracking, and so on. Those are great features, but not unique.

What is unique about eCommHub is that they are integrated with thousands, yes thousands, of suppliers. By that I mean manufacturers, wholesalers, drop shippers and other “vendors”, as they call them. I’ve not seen any others in this industry tackle the problem of supplier integration with anything like the scale or depth offered by eCommHub.

In this article, I’ll tell you a lot more about eCommHub and how they tackle the problem of supplier integration and automation.

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Top Rated Supplier: Etsy Seller Tools Developer Blugrin

BETSI Screenshot

UPDATE: Blugrin’s access to the Etsy API was unexpectedly removed in March 2015, and their applications BETSI and Tools4Etsy are no longer available.

The Top Rated Supplier we are focusing on this month is Blugin! They develop the BETSI listing manager for Etsy sellers, along with free apps Tools4Etsy.

BETSI is used by tens of thousands of Etsy sellers, who use it to manage a staggering 45 million listings. Blugrin does a fantastic job handling that volume and supporting their users, with a perfect 5-star average rating. They also came fifth in EcommerceByte’s Seller’s Choice awards last year.

So who are Blugrin? Given that volume, you might expect an IT company with dozens of staff on hand. But actually they’re set up much like the Etsy sellers who use their software: they’re the husband-and-wife team of Graeme and Jacinta Grant, and are based in Sydney, Australia.

I spoke to Graeme and Jacinta to find out more about them and their software.

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Top Rated Supplier: eBay and Magento Designer dZine-Hub

This is the first post in a new series interviewing some of the highest rated suppliers in the Web Retailer directory.

I spoke to Abbas Tharkar, Founder of eBay and Magento design company dZine-Hub. We talked about what’s changed in eBay design over the years, getting eBay designs to work on mobile phones, and the challenge of extracting product data from eBay listings.

To find out more visit the dZine-Hub website, or check out their profile in the directory. They have an impressive record of over 40 five-star reviews.

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