The most popular software category in the Web Retailer directory is also the most complex: Multichannel Management.
That’s no coincidence. Selling on one marketplace (Amazon or eBay for example) is hard enough. Throw multiple marketplaces into the mix, and maybe your own webstore too, and you have a recipe for disaster – if you try to do it without the right system in place.
So this post is all about multichannel management software: what it is, what it does, key features, how to choose a supplier and more.
One of the most popular topics on Web Retailer is being banned from selling on Amazon.
It’s an emotional experience. One seller described his state in the day he found out he was suspended as, “confused, destroyed, anger, sadness, extreme worry”. Bans are an everyday occurrence for Amazon’s Seller Performance team, but they’re a gut-wrenching experience for the sellers who go through them.
In this roundup we cover everything you need to know about Amazon suspensions, from a blow-by-blow account of one seller’s suspension, to detailed advice about how to find out why you were suspended and put together a successful appeal.
International ecommerce – selling directly to consumers abroad – is growing at a tremendous rate. For sellers it’s a compelling proposition: expand into huge new markets with less competition, and reach new buyers who may be willing to pay more than your customers at home.
Those benefits are real, but there are plenty of challenges to go with them: language and culture, taxes and regulations, logistics and timezones.
Here’s a roundup of articles from the Web Retailer blog focusing on cross-border trade. They cover specific international marketplaces like Cdiscount and Rakuten Japan, product regulations and taxes in the EU, sales tax in the US, international returns, currency exchange and more. I hope they help you unravel some of the complexities of international ecommerce.
Think of an entrepreneur, and it’s likely your image will be of someone who is extremely busy: taking calls, responding to emails, and dealing with dozens of problems that come up every day. It’s a manic life, or so we’re led to believe.
One entrepreneur who takes a more relaxed approach, but still manages to be extremely successful, is private label Amazon seller Adam Hudson.
In this interview, Adam talks about how he built a business with annual sales of one million dollars and a really high profit margin. He puts about 15 minutes a day into the business. This is how private labeling is supposed to work, but very rarely does.
Adam also bucks the private label trend for low cost, low quality products. He doesn’t try to screw his Chinese suppliers on price either. In fact, when he receives a quote, he asks them to charge him 20% more. Why would anyone do that? Read on to find out.
This post is by Craig Agutter, EMEA Ecommerce Manager at international currency transfer provider World First.
Online sellers know that marketplaces are a good bet for selling internationally, offering a safe and easy way to reach customers abroad.
But there’s no reason to limit yourself to eBay and Amazon. Europe is full of diverse online marketplaces with large and loyal customer bases.
So in this post, I’ve outlined my top ten alternative marketplaces to consider when trying to sell across Europe.