Amazon Account Suspensions: Myths and Facts

Amazon Suspension Myths

This post is by Chris McCabe. After several years evaluating seller account performance for Amazon’s merchant assessment teams, Chris left Amazon to apply those skills as a merchant account liaison. If sellers need help communicating with Amazon or navigating its occasionally opaque processes, he intercedes and facilitates solutions.

Why are Amazon account suspensions on the increase in 2015?

This is a subject of frequent debate among those active on Amazon marketplaces. I have watched the spike in aggressive actions and tried make sense of what initiated this rise in account restrictions.

The Product Quality squad had to strengthen policy enforcement across the board once management decided that too many buyers were complaining of counterfeit or fake items, of items arriving in a condition other than what was described, and of items which were generally not as they had been listed on the site.

This team came together in an effort to implement more punitive strategies that would reduce these complaints and reinforce buyer trust in marketplace item quality. As a result of this, every buyer complaint is assessed in either automated or manual fashion and a warning is sent. If additional complaints come in, more actions are taken, up to and including suspension.

I do my best to guide sellers through the reasons why they have lost their accounts, either temporarily or permanently, due to suspected policy violations. In the course of these conversations, I have discovered some misconceptions among sellers.

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How to Profit from Trending Products on Amazon

How to Profit from Trending Products on Amazon

This post is by Pilar Newman, an eight year Amazon seller veteran who runs her business full-time while travelling the world. She started her business on a few hundred dollars to later becoming a multi six-figure seller. In addition to working on her first Amazon FBA training course, she writes for her Amazon seller blog at

Learning how to capitalize on fast-moving industry trends can significantly bump sales for any ecommerce seller.

It’s an opportunity that sellers such as myself seek out like a hawk in order to quickly turn around products at some of the highest profit margins. This is especially true when one uses private labelling as a method to enter the marketplace at a competitive cost, and ride the wave of a hot new trending item.

One of the easiest and fastest ways to profit from a trending item is to produce a secondary product relevant to the main item. This is often seen when the latest tech gadget is released, and a rash of new compatible accessory items erupt onto the marketplace.

But competition is very high when it comes to profiting from trending products, and you can’t just jump on the bandwagon and expect to be successful.

In this article I’ll tell you how I’ve made money from trends in the past, how you can identify hot products yourself, and my best tricks and tips for creating your own complementary items.

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Price and Reputation: An Interview with XSellco’s Ray Nolan and Victor Corcoran

XSellco Interview

Two things surprise me about XSellco.

First, their Chairman is a hugely successful Irish technology entrepreneur – Ray Nolan. His many ventures include the world’s top hostel-booking site, and flight comparison tool Skyscanner. But that’s not what surprised me. What’s unusual is that Nolan isn’t just a passive investor in XSellco, he’s the company’s founder, and has been hands-on in shaping their software for online sellers.

Second, XSellco acquired competing company ReplyManager earlier this year. Acquisitions aren’t exactly rare in this industry, but this case was unusual again: ReplyManager was the only direct competitor to XSellco’s Fusion, and the company will continue to provide both tools indefinitely.

So I caught up with Nolan and new XSellco CEO Victor Corcoran to talk about why the company was founded, what makes their tools different, and their plans for the future.

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Unlocking Amazon’s Restrictions: Categories, Brands & FBA

Unlocking Amazon's Restricted Categories

This post is by Lauren Carter, digital media manager at ProfitSourcery. Her experience selling on the Amazon marketplace helped guide the development of ProfitSourcery, a retail arbitrage sourcing site for Amazon sellers. ProfitSourcery finds products you can buy from online retailers and sell on and for a profit after Amazon’s fees.

There are millions of products available from the Amazon marketplace, many of which you can sell as soon as you sign up for your Amazon seller account. But for some products you will find various restrictions in place.

These restrictions allow Amazon to control who can sell those products, and ensure customers are getting the very best experience from the site. Amazon wants to do as much as possible to prevent the sale of counterfeit or poor quality goods, as well as ensure only the very best sellers are able to sell certain products.

Some of these restrictions can be overcome quite easily whilst others will be very difficult to get around, and some are not flexible at all. We’ll discuss the different types of restrictions and what you can do if you wish to sell a restricted product.

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20 Years in Ecommerce: Jason Sanchez of

Jason Sanchez is a true ecommerce veteran, having had his first taste of selling online in 1995.

Over twenty years, he has sold a range of products from novelty inflatables and swimming pool equipment, to fancy dress costumes. He now sells through eBay, Amazon and his own website

I caught up with Jason to talk about how his business his grown over the years, how he researches new products, and the challenges of selling through online marketplaces – both within the US and internationally.

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