This post is contributed by Chad Rubin, CEO of Skubana. Skubana is an all-in-one ERP system that seamlessly integrates with ecommerce businesses no matter how they fulfill, including all 3PLs with a click of a button. This post was first published on Skubana’s blog: The 3PL Automation That Made Millions for this E-Commerce Business.
Whether you’re experiencing it now or later, as an online seller, there will be a tipping point when your ecommerce order transaction volume has increased beyond your team’s current capabilities. As your business grows, so does the cost and complexity of running it.
The champagne problem: While this is a good sign for your online business’s revenue, with increased scale comes stock-outs, exhausted warehouse employees and ultimately missed sales.
This is a pivotal moment for your company and you have two options:
- You could buy/rent a larger warehouse space, and hire more employees.
- Or, you could outsource your warehouse pick and pack fulfillment to a 3PL (third party logistics) company.
In this post we will be discussing what a 3PL is, the advantages and disadvantages of utilizing a 3PL, an and in-depth analysis of my home appliance filter and accessory business, Crucial Vacuum and our transition to a 3PL.
It’s a new year, and a great time to plan for your ecommerce business. But what lies ahead in 2015?
No-one knows the future, but those with the right knowledge and experience can make some great educated guesses. With that in mind, I asked more than thirty experts what they thought would happen in ecommerce in 2015.
They blew me away with 39 great predictions about marketplaces, delivery, cross-border trade, mobile, niche trends, marketing, social media, payments, bricks and mortar, and rules and regulations. It’s the biggest Expert Voices ever.
UPDATE 27 March 2015: eCommHub have rebranded as HubLogix.
I’ve been covering inventory and marketplace management tools for over ten years. It’s rare that I come across software that does something different to the rest.
But recently I discovered a product called eCommHub (now HubLogix). It provides the typical features you find in this type of software – inventory management, integration with popular stores and marketplaces, shipment tracking, and so on. Those are great features, but not unique.
What is unique about eCommHub is that they are integrated with thousands, yes thousands, of suppliers. By that I mean manufacturers, wholesalers, drop shippers and other “vendors”, as they call them. I’ve not seen any others in this industry tackle the problem of supplier integration with anything like the scale or depth offered by eCommHub.
In this article, I’ll tell you a lot more about eCommHub and how they tackle the problem of supplier integration and automation.
Most sellers don’t get excited by shipping and fulfillment – and with good reason. It’s time-consuming, messy, repetitive and inconvenient. Great sourcing and marketing translate directly into profits, but fulfilling orders seems like a necessary evil.
So I asked twenty online sellers and ecommerce suppliers from around the world if there’s anything sellers can do to make fulfillment more, well, fulfilling.
It turns out that there’s plenty you can do, and with some creative thinking fulfillment can even be turned into a competitive advantage. Here’s what the experts said:
Everything in your business is connected. Everything that happens has an effect on at least one other thing, positively or negatively.
For example, if you invest in fast order processing then your customers will get their orders more quickly. They’ll be pleased that they bought from you, and more likely to buy from you again. They’ll also be more likely to give you good feedback, which helps convince others to buy from you.
That’s the essence of Systems Thinking – understanding how your business works as a whole. In this post I’ll explain how to use Systems Thinking in your business to help uncover problems and find new opportunities.