Despite the name, Feedback Genius does a lot more than help Amazon sellers build positive feedback. It’s actually an all-round email automation tool that can send messages to buyers when an item is ordered, dispatched or even received.
Seller Labs have two more innovative tools for Amazon sellers: Scope and Snagshout. Scope is an Amazon research tool, currently being redeveloped, and Snagshout helps sellers get sales and product reviews. All together they make an impressive line-up, particularly for a company that’s only two years old.
I caught up with Paul Johnson, the co-founder of Seller Labs, to ask how the business got started, what’s the story behind each of their tools, and what they’re working on right now.
* Scope and Snagshout are only compatible with Amazon.com, and will only appear in our listings for readers in the US. Feedback Genius has support for the UK, US and EU Amazon marketplaces.