Software News

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A new in-depth interview with Volo CEO Paul Watson covers the rebrand from eSellerPro, new features under development, and the company's plans to expand to the US.

Paul also revealed that Volo's customers hold the records for both the highest sales by value, and the highest by order volume, in a single day on eBay, worldwide.

Source: Web Retailer Blog

Marketplace management platform ChannelAdvisor Marketplaces has launched a major new software update.

ChannelAdvisor's 2015 Spring Release includes support for Jet, Facebook dynamic product ads, eBay Austria, eBay Switzerland and MercadoLibre's Cross-Border Trade (CBT) program.

It also includes new product bundles technology with variations, marketplace-customizable invoice templates, Google Shopping product group generator, eBay order consolidator, product performance and pricing insights for Amazon, new widgets for eBay and other marketplaces, and a new eBay Categorizer.

Source: ChannelAdvisor

Order management system ShipStation has new "Companion" mobile apps for both Android and iOS devices.

ShipStation Companion allows sellers to manage orders, create shipping labels, view shipment details, track shipments, and more.

Other recent improvements to ShipStation include custom packaging sizes, product aliases, local time zone support, a redesigned shipment tracking page, auto-purchasing of USPS postage, automatically updated tracking information, and the ability to delay shipment email notifications.

Source: ShipStation

Ecommerce fulfillment house James and James Fulfilment have released a new version of their management software.

The new "ControlPort" includes a redesigned interface and major functionality improvements including additional data filters.

Retailers can now see a clearer sales history, with data updated in real time as well as being available for any past period. Data mining reports can be run, and filtered by criteria including customer location, sales channel, despatched weight, total order value and more.

ControlPort uses a system of "earmarking" stock against orders as they are taken, rather than when the order is picked, to avoid overselling. The system also shows the company's actual performance against their own KPIs so users can see how well they are performing.

"In this major new revision, we have incorporated all the old features that made the real-time cloud fulfilment system so popular, but have added powerful new data tools that put retailers firmly in charge of their data," said James Hyde, Operations Director of James and James.

Source: James and James

Ecommerce management tool Sellbrite has added new reporting and order download features.

The new reports provides better insight into business performance, including Sales by Time Period, Sales by SKU and a Low Stock Report. Additional reports are in development.

A new order export feature allows users to download order details from all channels to a CSV file.

Source: Sellbrite

Mobile product research app Profit Bandit has been updated with instant viewing of product sales data from CamelCamelCamel and Amazon FBA.

When an item is scanned, Profit Bandit preloads the FBA offers page, as well as data from Amazon price-tracking service CamelCamelCamel, so the results can be viewed instantly after the item's summary information has been viewed.

The feature can be disabled by users on low-allowance mobile data plans.

Source: SellerEngine

Shipping management tool ShipStation has added a new integration with subscription-shopping platform Cratejoy.

Merchants can use Cratejoy to operate a sell-by-subscription ecommerce business, and the new integration with ShipStation allows sellers to automatically import orders, print multi-carrier labels, provide tracking data and more.

Source: ShipStation

Cloud-based ecommerce platform Shopify is to offer shares to the public in an Intial Public Offering (IPO).

Shopify, based in Ontario, Canada, will apply to list its shares on both the New York Stock Exchange and the Toronto Stock Exchange under the ticker symbols "SHOP" and "SH", respectively.

Shopify is used by over 160,000 businesses in 150 countries, including Tesla Motors, Budweiser, Google, Wikipedia, LA Lakers, GoldieBlox, and many more.

Source: Shopify

Amazon repricing tool BQool Repricing Central has increased its repricing frequency to four times per hour.

BQool's new "Accelerated Repricing" is able to reprice approximately once every 15 minutes.

"By offering our customers the option of Accelerated Repricing, it gives them the upper hand over their competitors in terms of repricing frequency," says Peter Kuo, Business Relationship Manager at BQool. "Always keeping on top of price rankings can ensure customers a better chance at winning the Buy Box and also staying in the Buy Box."

It's a challenge when trying to improve the speed and effectiveness of a repricing software as Amazon regulates how often sellers can change prices. "With Accelerated Repricing, we've produced a repricer that can run at maximum efficiency," says Peter. "We're also comfortable in telling our customers and the public our repricing frequency, as this is a product we are confident in, something we are able to guarantee our customers that we can achieve for them."

The Accelerated Repricing feature is available for sellers on Amazon US, CA, and EU (UK, DE, FR, IT, ES) subscribed to the Deluxe plan or higher.

Source: BQool

Amazon selling tools developer Teikametrics has acquired data mapping company Lab Escape.

Lab Escape's software creates "heat map" data visualisations and is used by companies including Wal-Mart, Costco, Dell, and US Army. Lab Escape founder Trevor Lohrbeer will join Teikametrics as Chief Data Scientist.

The company plans to incorporate Lab Escape's data visualization technology into its tools for Amazon sellers.

Source: Teikametrics

Webstore platform Bigcommerce has launched an app that enables purchases from Alibaba suppliers within the Bigcommerce control panel.

At launch, the app provides limited access to Alibaba, with 30,000 products available from 300 wholesalers in the following categories: Apparel, Automobiles and motorcycles, Beauty and personal care, Consumer electronics, and Timepieces, jewelry, eyewear.

Only top-rated Alibaba Gold Suppliers are included, with shipping direct to the buyer, and payment by escrow.

"Competing and succeeding online starts with having a business plan and strategy for sourcing quality products," said Eddie Machaalani, co-founder and CEO of Bigcommerce. "For many of our merchants, Alibaba.com represents a tremendous opportunity to tap into the world's largest supplier network - whether to start selling or expand an existing business - without taking on unnecessary risk or sacrificing margins."

Source: Bigcommerce

Order management tool ShipStation has added support for fulfillment outsourcing service Rakuten Super Logistics (formerly Webgistix).

ShipStation users can now send orders for fulfillment by Rakuten Super Logistics, while fulfilling other orders in house using ShipStation's carrier connections and batch label creation features.

Source: ShipStation

Webstore platform Shopify has added support for Google's Wallet payment system.

Google Wallet is a US-only payment option that lets online shoppers securely store their credit and debit cards with Google, then quickly checkout from all online stores that display the "Buy with Google" button.

Hana Chang, Head of Commerce Platforms at Google, said, "Typing shipping and billing information on mobile devices can be a difficult experience, which is one of the main reasons why mobile shoppers abandon their shopping carts. We're working with Shopify, the leading commerce platform, to integrate Google Wallet and make checkout on mobile devices as easy as two clicks."

Source: Shopify

Purchasing automation tool HubLogix has added integrations with popular marketplaces, shipping and warehouse management software.

The ChannelAdvisor integration enables HubLogix to support multiple marketplaces including eBay and Amazon, the ShipStation integration provides printing of shipping labels for UPS, USPS, FedEx and DHL, and the SkuVault integration adds warehouse management support.

Source: HubLogix

Inventory and shipping management tool Teapplix has released a new shipping rate feature called "SmartMethod".

Instead of manually checking rates or setting up complex rules, a special "Smart" shipping method can be set up with a configurable list of shipping services. Teapplix will then identify which service provides the lowest cost shipping option, and automatically select it. Shipping labels can be printed in bulk, with each being optimized independently.

The new feature, used correctly, can save shippers thousands of dollars per month.

Source: Teapplix

Around 5% of Bigcommerce webstores suffered downtime from 1 to 5 April, reports EcommerceBytes.

Bigcommerce's Head of Operations and Site Reliability Scott Baker said the blame lied squarely with their service provider IBM, saying "IBM Softlayer intentionally let their Object Storage cluster fall into disrepair and chose not to scale it... Our engineers placed too much trust in IBM Softlayer and that's on us."

Baker added that Bigcommerce would be moving to an alternative vendor and planning to rely less on a single service provider.

Source: EcommerceBytes

Ecommerce feed management technology company Lengow is hosting a one-day ecommerce conference in Paris this June.

The third annual Lengow Ecommerce Day will welcome ecommerce professionals from around the world to discuss issues relating to cross border trade, marketplaces and ecommerce. Lengow will also be running a startup competition for the most innovative ecommerce startups.

International speakers on cross border ecommerce will include Shaoming Yang, European Head of Alibaba's Tmall Global, and Pavel Aleshin, CIO of the Russian comparison shopping site Yandex.Market.

The Lengow Startup Spotlight Competition will recognise the most innovative and promising ecommerce startup at the event. Startups have until the 22nd April to enter and the top five will have the opportunity to pitch their company at the event, in front of an audience of over 700 ecommerce professionals and journalists.

Source: Lengow

AuctionInc's Paid Shipping Calculator plug-in is now available for Wordpress ecommerce module WP eCommerce.

The plug-in provides accurate shipping rates via DHL, FedEx, UPS and the USPS to destinations within the US and internationally.

Source: AuctionInc

Multichannel marketing solution Lengow has added support for Russian search engine Yandex's Market shopping comparison site.

Yandex.Market is the leading shopping comparison engine in Russia, which has more than 80 million internet users and an ecommerce growth rate of 30%. Cross-border sales to Russia accounted for 50% of all online sales in the country.

"We are excited about this new integration which further confirms the international nature of the Lengow ecommerce platform. We are dedicated to facilitating cross border ecommerce for our clients in countries such as Russia, and we do not intend to stop here!" said Lengow's CEO Mickael Froger.

Yandex.Market was launched in 2000 and now lists over 68 million price offers from 16,300 merchants, and attracts 22 million visitors monthly.

Source: Lengow

The latest version of order management tool ShipRush has added a number of new features.

The updates include support for FedEx One Rate, custom graphics on thermal labels, a new "auto upgrade" shipping service, support for eCom integrated packing lists, and new integrations with QuickBooks Online, Americommerce, Newegg and PrestaShop.

Source: ShipRush

Ecommerce accounting connector eCC Cloud has released a fresh new design.

The new design provides improved navigation, a new connections section for configuring integrations and adding channels, and a cleaner dashboard.

Source: Webgility

Shipping tool ShipStation has added support for Instagram payment tool Penny.

Penny allows users to sell products directly through Instagram. Available products have the hashtag #paywithpenny and can be bought by commenting with the hashtag #sold.

ShipStation can retrieve orders from Penny and print labels singly or in bulk. ShipStation provides multi-carrier label printing, discounted USPS rates, custom packing slips, advanced order management, and more.

Source: ShipStation

Cloud-based webstore Shopify has added a new breakdown by channel to its dashboards.

A new "Shopify Home" screen is the first page within Shopify admin, and provides an overview across sales channels including online store, physical point-of-sale, and buy buttons. All three channels are included in the package for all Shopify price plans.

Shopify said that more sales channels would be added in the future, but hasn't said if popular marketplaces such as eBay, Amazon and Etsy will be included.

Source: Shopify

Ecommerce inventory management tool Ecomdash is offering two months free for new users who sign up before 15 May 2015.

"We're very excited to share this promotion with the ecommerce industry, and are anxious to see how it impacts new users," said Laura Greeno, Vice President of Marketing for ecomdash. "On average, our customers experience an increase in sales by 23 percent, quarter over quarter. We are eager to see how retailers using the spring promotion will grow and scale while using our multichannel software." Greeno added.

Sellers should use promo code SPRING15 when signing up with ecomdash to get the offer.

Source: Ecomdash

Ecommerce inventory management tool TradeGecko has added a returns management feature, and enhanced its private business-to-business ecommerce hubs.

TradeGecko users can now create returns for sales orders, once they have been created and shipped.

TradeGecko's B2B ecommerce portals now support publishing products in bulk, and inviting customers to the portal in bulk. The invitation email has also been updated, along with the login page and the overall user interface.

Finally, TradeGecko now allows users to set up multiple instances of each sales channel, such as three Amazon accounts, for users on the Business or Business Premium plans.

Source: TradeGecko

April 2015 | March 2015 »
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