Software News

September 2016 | August 2016 »

Dropshipping system Inventory Source has a new offer for Web Retailer members.

New customers can save 50% on their second month with Inventory Source.

Inventory Source is a directory of drop ship suppliers, as well as an ecommerce inventory and order management system.

The supplier directory includes product details, images, pricing, and current stock levels. Listings can be created automatically on integrated web stores and marketplaces.

The inventory management module manages price markup, low stock limits, custom categories, and product filters. Sellers can integrate their own existing suppliers as well as using the supplier directory.

Web Retailer members only can get the offer code here.

Source: Web Retailer Special Offers

The Northern Irish company behind RepricerExpress and SellerExpress has launched a new Amazon feedback solicitation tool called FeedbackExpress.

FeedbackExpress is a cloud-based software solution that helps Amazon sellers automate and manage their feedback communication with buyers. The software is proven to help sellers get more positive feedback and product reviews as well as removing negative and neutral feedback quickly and effectively.

When sellers receive negative feedback on their Amazon account, FeedbackExpress alerts them by SMS and email. Professionally-written feedback and product review requests are provided to help increase feedback quantity and quality. Currently Amazon UK and US marketplaces are supported with plans to add further marketplaces in the near future.

FeedbackExpress has a free 30-day trial (no credit card required), then costs from £14.95 or $20.00 per month.

For Web Retailer members, the free trial is extended to 45 days. Visit the Special Offers page for more details and the offer code.

Lucid Interactive has been providing ecommerce solutions to Amazon sellers for over 13 years.

Source: FeedbackExpress

UK multichannel management tool Seller Dynamics has released new pricing plans, offering lower pricing for high-volume sellers.

"We've been in the market long enough to understand what retailers expect and where they are sensitive", said Managing Director Alex Ogilvie. "Telephone and email support is key, and we've always offered that as part of our service, so no change there. What we have done is introduce new pricing plan options to align ourselves better with the demands of retailers."

The new "Small Biz" plan has a fixed fee of £50 per month, allowing small retailers to start using Seller Dynamics without the unpredictability of commission charges. And at the other end of the scale there is the Premium+ Plan, which gives larger retailers a better commission rate as well as the possibility of a cap on monthly fees.

"We have also introduced what we call our Transition Plan," continues Ogilvie, "in reaction to other providers increasing their costs recently. We want to be able to discuss with any retailers considering moving to us in as open a manner as possible. Our ethos has always been to offer help and Transition is our offer of an open hand to do that."

Previously Seller Dynamics had a single price of 1.49% of monthly sales. A free 30 day trial and online demos are available.

Source: Seller Dynamics

UK parcel delivery company ParcelBright, acquired by Veeqo in March this year, has been relaunched.

ParcelBright remains a standalone entity but is now integrated with Veeqo's software, providing Veeqo customers access to cheaper shipping rates and a wider range of couriers.

ParcelBright has established relationships with some of the industry's best-known logistics companies, including DHL, DX and UKMail. ParcelBright customers can select a shipping provider on a "per-order" basis, granting them more flexibility and cost savings.

"ParcelBright are one of the most exciting shipping companies in the UK, and we're really pleased to welcome them to the Veeqo family," said Matt Warren, Founder and CEO at Veeqo. "It's our mission to simplify and accelerate the sales and shipping process for retailers. Integrating ParcelBright with the Veeqo platform will make it easier and more affordable than ever before for retailers to ship their orders to customers all over the world."

Source: Veeqo

Marketplace management tool SellerActive has extended its feature set for the Jet.com marketplace.

SellerActive customers can now manage Jet.com refunds and returns through the SellerActive platform, as well as cancel orders.

Source: SellerActive

Shipping system Shippo has added integrations with two new parcel carriers: UberRUSH and Deutsche Post.

UberRUSH provides on-demand delivery services to businesses in Chicago, New York, and San Francisco who want to send parcels to customers in the same city. The service, provided by taxi company Uber, offers fixed quotes so the cost won't be affected by traffic delays.

Deutsche Post can be used by businesses sending parcels from Germany, both to destinations within Germany and internationally.

The new carriers will appear alongside existing Shippo shipping provider accounts which include USPS, DHL Express, and Parcelforce.

With Shippo, businesses are able to compare delivery times and shipping rates and print labels immediately upon sign up through shipping provider accounts activated by default on Shippo.

Source: Shippo

Marketplace management solution ChannelAdvisor Marketplaces has added support for eBay's new "Promoted Listings" advertising program.

eBay Promoted Listings is an advertising program that puts seller listings in highly visible placements on a unique cost-per-sale model. Sellers bid for placement and only pay when there is a sale. Using ChannelAdvisor, retailers and brands can efficiently create and manage Promoted Listing campaigns to deliver ads for products that are tailored to consumer searches. Consumers who click on the ad are taken directly to the eBay product detail page where they can purchase the product.

"Promoted Listings are a great way for retailers and brands to gain maximum exposure for their products on eBay," said ChannelAdvisor CEO David Spitz. "Building campaigns that advertise hot items is a great way for retailers to help boost their online sales this holiday season. We're excited to work with our customers to ensure they're making a concerted effort to get their products front and center on the popular website."

"eBay's Promoted Listings offering allows merchants to put their best-selling merchandise and seasonal must-haves in front of the right buyers, while taking advantage of a transparent and innovative cost-per-sale model," said Hal Lawton, SVP of eBay North America. "We're excited to partner with ChannelAdvisor to enable a simple process for sellers to implement this service and take their eBay business to the next level."

ChannelAdvisor says it is the first ecommerce solution provider to support eBay Promoted Listings.

Source: ChannelAdvisor

Marketplace management tool Sellbrite has partnered with eBay to help bring more marketplace sellers to the eBay platform.

As part of the partnership, Sellbrite will enhance its eBay integration to provide sellers with member-to-member messaging and notifications. Sellbrite will also offer new eBay sellers four months of free service to help them while they build their eBay sales.

"Sellbrite has offered the best integration with eBay and several popular shopping carts for a few years now, so it's an honor to be selected by eBay for this partnership," said Brian Nolan, co-founder and CEO of Sellbrite. "eBay has been an important sales channel for our customers, driving significant revenue and visibility from hundreds of millions of buyers. With this partnership, sellers large and small can easily add eBay's thriving marketplace as a sales channel and use Sellbrite to grow and manage their multi-channel business."

"Sellers are the backbone of the eBay marketplace – when they succeed, we succeed," said Bob Kupbens, Vice President of Business-to-Consumer (B2C) Selling at eBay. "We remain committed to making eBay the world's most powerful selling platform, and this partnership with Sellbrite is another example of how we are continuing to find ways to help our sellers streamline and scale their businesses."

Sellbrite is a multi-channel ecommerce management solution provider that simplifies the way sellers manage their business through an integrated technology platform. Sellbrite already provides a comprehensive solution for eBay sellers to manage listings, inventory, fulfillment and reporting.

Source: Sellbrite

The next version of ecommerce accounting connector Tradebox Finance Manager will work with new accounting programs, in addition to Sage Accounts.

The new Finance Manager, to be called "Tradebox v1", has been completely rewritten to provide integration with multiple accounting packages including Xero, Quickbooks and Sage One.

As well as a new user interface, there will be a separate service to poll all of the platforms Tradebox integrates with, downloading orders, adjusting stock and uploading stock levels across all channels.

Tradebox v1 has been going through an intensive pre-release program, and once out of the testing stage the company is hoping to have the new version available by the end of Q2 2017. After the release, support will be added for additional accountancy platforms.

Pricing will remain the same, solely based on the number of channels the user needs to be integrated.

Source: Tradebox

Amazon repricing tool BQool Repricing Central has been updated with a new user interface and several new features.

The user interface has a new contemporary look, and several additional columns including a repricing rule power button, inventory quantity, estimated fees, estimated profits, and estimated profit %.

To ease the process of searching through inventory, BQool has added a number of new filters as well as new Favorite Filter settings. With a new Group function, users can now group or categorize listings to meet their specific needs.

Repricing Central now supports uploads of InventoryLab's Closed Batch Report file, to automatically populate inventory costs to individual listings.

The popular profit calculator has been enhanced to allow estimations by either profit percentage or amount, cost, or applicable fees. The calculator includes various FBA fees to help estimate the price for FBA items. For European marketplaces, the calculator can take VAT rates into account if needed.

Finally, Repricing Central now shows the repricing history for the past 24 hours, allowing users to get a clear picture of where they stand against their competition and adjust pricing strategies or rules accordingly.

Source: BQool

We have arranged special member discounts for The Global Sources Summit in Hong Kong, and the Internet Retailing Conference in London, UK.

The Global Sources Summit is packed with informative sessions to help Amazon Private Label sellers import from China profitably. Topics range from selecting the right supplier, inspections and logistics to optimizing your Amazon listing, on and off Amazon marketing and selling your online business.

The Summit is co-located with Global Sources trade shows so you can meet with China suppliers face-to-face and start sourcing right away. Web Retailer members can use the code WR50 for a $50 discount on tickets.

The UK's Internet Retailing Conference aims to reflect the board-level conversation in multichannel retail. The focus is on the UK and European top 500 multichannel retailers (as researched by InternetRetailing), drawing speakers and delegates from the leading companies, and opportunities to mix with and learn from peers.

A visitor-only pass is free for retailers, and Web Retailer members can claim a 10% discount on all delegate passes by using code WBR10.

Peer-to-peer lending platform Bitbond is offering a special discount to Web Retailer members looking for a loan.

Bitbond offers loans to online sellers globally. Monthly interest rates start at 1.0%, and terms range from 6 weeks to 5 years. Borrowers prove their creditworthiness by connecting their online seller accounts.

Bitbond is offering 30% off your first Bitbond loan, for sellers with more than 300 reviews on eBay or 300 orders on Amazon.

The offer is for Web Retailer members only. For details and the coupon code visit Web Retailer Special Offers.

Multi-carrier shipping system Shippo has completed a new round of funding, led by Union Square Ventures.

The investment of $7 million will be used to scale the company, further developing the technology and onboarding more carriers.

Developers can use the Shippo API to connect to a network of shipping providers and print shipping labels in minutes. Shippo helps businesses compare shipping rates, print discounted shipping labels, and track shipments, with a goal of making shipping easy and affordable for everyone.

Since printing their first shipping label two years ago, Shippo has grown to power over 10,000 businesses, sending millions of packages to (and from) 196 countries around the world.

As well as the API for developers, Shippo provides ready-made integrations for seven different ecommerce platforms including Shopify and BigCommerce, as well as a manual order upload.

Writing on the Shippo blog, founder Laura Behrens Wu said, "Raising this round is really about growing the company. We will be using the money to hire the right team of people with the skills and experience to move us through a period of rapid growth and scaling. With millions of packages sent through Shippo every month, we're able to predict trends and find savings for customers. We want to be able to recommend optimal package dimensions for each business, and suggest carriers and services that works best for their customer set. Our goal is to help everyone ship smarter."

Source: Shippo, VentureBeat

Marketplace management solution ChannelAdvisor Marketplaces has new integrations with three marketplaces from around the world.

They are:

  • Flubit, a UK marketplace profiled on the Web Retailer blog in 2014. Flubit provides a private marketplace driven by buyer requests, and aims to provide a better price on almost any product.
  • ManoMano, a European marketplace offering DIY and Home & Garden products. ManoMano operates in the UK, France, Italy and Spain, with Germany coming soon.
  • Tanga, a US marketplace focused on daily deals. Tanga uses targeted email campaigns and promotional events to give products maximum exposure.

The new marketplaces are available now to all ChannelAdvisor customers.

Source: ChannelAdvisor

Ecommerce helpdesk system XSellco Fusion is now integrated with inventory management tool Skubana.

Users of both systems can now save time finding orders, and see all of their Skubana order details within the XSellco Fusion dashboard.

Skubana CEO Chad Rubin said, "Ecommerce operations and customer success management are the most time-consuming and labor-intensive parts of any eCommerce business. Through our partnership with XSellco Fusion, online sellers can now deliver a truly unbeatable customer support experience across every sales channel."

XSellco CEO Victor Corcoran said, "Efficiency is a crucial factor in the success of any online business. By choosing the right tools to manage inventory and customer support, sellers will have all the information they need in one place . They'll spend less time seeking answers and more time on ensuring an excellent customer experience."

Source: XSellco

Multichannel management system Linnworks has announced new pricing plans including 24/7 unlimited customer support.

The new plans, to be rolled out on Tuesday 13th September, replace six previous plans with varying levels of support and system functionality.

The new model has only three plans, and no longer limits support or functionality on either of the paid subscriptions. All paying customers will have access to unlimited 24/7 support, by means of phone, live chat or the helpdesk system.

The new pricing model is instead based on the number of users. The Professional plan costs £150 per month for up to two users, plus £50 each for any additional users. The Corporate plan, at £1,000 per month, supports unlimited users.

Writing on the Linnworks blog, Head of Business Development Artem Verovenko said, "Our existing pricing model limits our customers to a certain level of support and system functionality, however the reality is that we cannot build a world-class solution by limiting customers on either. It is for this reason why we have introduced these changes to our support model and pricing structure."

Existing customers will have up until January 16th 2017, before they need to move onto one of the new pricing plans. They can, however, choose to move over at any time from the 13th September 2016, should they wish to benefit from unlimited 24/7 support.

Source: Linnworks

Marketplace management solution ChannelAdvisor Marketplaces has partnered with UK-based mail consolidator GFS.

The new partnership provides ChannelAdvisor customers with the ability to print labels straight from ChannelAdvisor using GFS' multi-carrier despatch platform. Sellers can save time and money and reduce manual processing, as parcel tracking numbers are automatically provided back to sales channels and consumers.

Sham Singh, Head of Channel Development for GFS, says: "Its win-win for both of our growing customer bases; customers can access the amazing control and visibility ChannelAdvisor provides with their sales and inventory tools, fully supported by our swift despatch solutions and our shipping expertise. I am delighted ChannelAdvisor have collaborated on this integration with GFS, I feel we both share the same passion for providing sellers with the tools to excel in the aggressive online arena."

Håkan Thyr, Director of Partnerships, EMEA for ChannelAdvisor, says: "We're excited to announce this strategic alliance with GFS. Our aim is always to help retailers optimise their e-commerce operations, and by working with GFS, our customers have an even more seamless and effective way of managing orders, from listing to despatch. GFS is a great parcel and carrier platform and we're thrilled to be able to add them to our partner ecosystem."

ChannelAdvisor customers will be able to access GFS' competitive carrier rates and expertise in shipping.

Source: GFS

Inventory and shipping management tool Teapplix is now integrated with the Walmart Marketplace.

"Walmart is one of the most important marketplaces to accept third-party sellers in the past few years. Nobody can ignore Walmart in their strategy. Our initial sellers on Walmart.com have received tremendous success with the Marketplace that reaches about 80 million unique visitors a month," noted Xudong Yan, the CEO of Teapplix, Inc.

Teapplix's software downloads Walmart.com orders and acknowledges them automatically to meet Walmart's guidelines. Users can then print shipping labels in bulk using Teapplix's integration with all major US parcel carriers.

Teapplix also synchronizes quantities remaining in stock back to the Walmart Marketplace, and exports orders into Quickbooks.

Teapplix can refer customers to obtain an invitation to sell on the Walmart Marketplace, providing Walmart's requirements are met.

Source: Teapplix

September 2016 | August 2016 »
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