Product News

March 2015 | February 2015 »

Ecommerce software company Volo (formerly eSellerPro) has released a new educational section for customers, called "Flight School".

Flight School sits within the Volo Community Hub, and is available to all customers as part of Volo's service. It includes over 60 videos covering key areas of the system, step-by-step instructions, and a schedule for live online training sessions. "Flight Simulator" eLearning modules are highly interactive, featuring software simulations, quizzes and activities to help understand the processes and concepts.

Volo has also announced a new "Pilot Licence" certification programme. The Pilot Licence helps teams make the best use of Volo, reducing operational costs and growing marketplace sales. The programme consists of a series of core modules covering importing inventory, preparing products to list to eBay and Amazon, and using channel profiles to streamline the process.

Customers can train for the programme using a two-week course of online training sessions, or learn at their own pace using interactive eLearning modules. To pass the certification, they will need to complete a series of practice tasks.

Darren Edels, Head of Implementations and Training at Volo said, "Volo is so much more than just a software solution. Our training offering is just one of the great customer benefits that differentiate our service from others in the market".

Louise Harkin, Training Team Lead, added, "The Training Team at Volo is passionate about helping customers get the most from the Volo software and ensuring they are best equipped for success. We really want to help our customers' businesses fly".

Source: Volo

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A new Web Retailer blog post highlights six of the best innovative apps for Bigcommerce and Shopify.

The profiled apps are Referral Candy, PriceWaiter, Yotpo, Picreel, Notify and InStockAlerts/Out of Stock.

Source: Web Retailer Blog

Crafts marketplace Etsy has banned bulk editor BETSI from using the Etsy API, preventing it from accessing and updating listings on the site.

In an email to users last Thursday, Etsy said the BETSI and BETSI lite applications will no longer have access to the Etsy API, reported Ina Steiner for eCommerceBytes.

Etsy spokesperson Sara Cohen told Steiner, "Because this action involves an Etsy member's account, we can't provide further details. Ensuring that members who build tools with Etsy's API adhere to our Terms of Use is a top priority. This only applies to BETSI and BETSI lite; the API is still available for use by other third-party applications, and those apps can be found in our app gallery."

In a tweet, Etsy developer Blugrin said, "We can't comment at this stage. We are trying to talk to Etsy and hope to resolve this quickly."

BETSI was featured as a Top Rated Supplier on Web Retailer in December 2014.

Source: eCommerceBytes

US sales tax calculator TaxJar has enhanced its integration with payment system Square to include automatic sales tax lookups based on GPS coordinates.

The new integration will help mobile merchants, such as food trucks and craft fair sellers, calculate the correct local sales tax rate.

TaxJar CEO Mark Faggiano said, "Because so many Square merchants are mobile, customers asked us for a way to figure out sales tax rates to use wherever they travel. There are almost 10,000 different sales tax jurisdictions in the US, and as mobile merchants went from location to location, they were at a loss in how to determine and charge the applicable rates, so we built a solution that uses their mobile device's current GPS location to automatically determine the right sales tax rate for any location."

TaxJar has been working with Square since September 2014 as one of the first apps in their marketplace.

Source: TaxJar

Translation and international listing service WebInterpret is beta testing a new version of their website.

New features include a powerful item filtering system, improved shipping options, advanced reports and a custom translation feature – all to give sellers more control over internationally listed items.

The improved Shipping Manager allows sellers to create multiple custom shipping options instead of a single International Rate Table per country. Shipping rates can then be associated with specific items.

A new Translation Manager lets sellers customize translations by telling WebInterpret which words should be left untranslated, such as brand names.

Additional features planned include custom translations per country, downloadable invoices and size conversion charts.

Source: WebInterpret

Amazon is shutting down its ecommerce platform Amazon Webstore in July 2016, says Internet Retailer.

Amazon "seems to be notifying customers today", says Scot Wingo, CEO of ChannelAdvisor Corp., which facilitates retailer sales through Amazon and other web marketplaces. "We have about 100 customers that utilize the Amazon storefront technology.  We are working with them to find new solutions."

The service dates from at least 2010 when Amazon launched "a full-featured e-commerce product that enables small- to medium-sized retailers and manufacturers to quickly design, build and manage their multichannel e-commerce businesses using Amazon's technology."

eBay phased out its own small business ecommerce platforms ProStores and Magento Go earlier this year.

Source: Internet Retailer

Research tool get4it has released an integrated app for Bigcommerce merchants.

"get4it is proud to expand our partnership with Bigcommerce beyond the offerings program to include a Single Click App that will offer competitive pricing intelligence to online retailers of all sizes," said James DeBoe CEO at get4it. "With the launch of this app, get4it is the first Pricing Intelligence / Repricing company to have a Single Click App in the Bigcommerce marketplace. We are dedicated to offer every one of the 60,000+ Bigcommerce customers a competitive advantage through pricing intelligence."

The new app is available in the Bigcommerce App Store.

Source: get4it

eBay management tool inkFrog can now print USPS labels without the need for extra software or a monthly subscription.

The label printing is handled through inkFrog's sister site ShipSaver, but is seamlessly built into inkFrog so users do not have to leave the site. inkFrog automatically updates eBay with the tracking number, and claims to have the best USPS rates in the industry.

inkFrog plans to add support for UPS, Fedex, Canada Post and other carriers in the future.

Source: inkFrog

Marketplace and order management tool Teapplix has added support for the OpenCart shopping cart.

The support is in beta and includes both order sync and inventory sync.

Source: Teapplix

This month's Internet Retailing Expo at the NEC, Birmingham, UK, features 24 suppliers listed in the Web Retailer directory.

The conference takes place from 25-26 March and exhibitors include 2nd Office, Asendia, Avalara, Brightpearl, ChannelAdvisor, Currencies Direct, Frooition, Genie & The Geek, James and James Fulfilment, Lengow, Linnworks, MetaPack, Neteven, One Stop Order Processing, plentymarkets, Scurri, Seller Dynamics, Selro, Visualsoft, Volo, Pentagon, WebInterpret, Wiser and XSellco.

IRX is the largest ecommerce exhibition in the UK, providing a unique opportunity to research suppliers as well as a range of free educational talks.

Source: Internet Retailing Expo

Order management tool Ordoro has added support for new FedEx, UPS and USPS shipping options.

Sellers can now use FedEx One Rate as a shipping method in Ordoro. It's a flat rate shipping method for one of 12 standard FedEx box sizes as long as the package weighs less than 50 lbs.

Ordoro has also added support for FedEx and UPS Saturday Delivery, and FedEx shipments with a future ship date. USPS shipments can now be held for local Post Office pickup.

Finally, for customs purposes, Ordoro's Fedex International form now allows up to 25 lines to be declared, and UPS Standard includes Certificate of Origin generation as required for some destination countries.

Source: Ordoro

UK shipping comparison site My Parcel Delivery now supports booking multiple deliveries using a CSV file upload.

The new feature is part of a website redesign, which also includes improved search results, a simpler booking process, and mobile friendly design.

Source: My Parcel Delivery

UK ecommerce financing company iwoca has entered into a partnership with China's Alibaba.com.

iwoca and Alibaba have developed a new trade finance solution called e-Credit line.

e-Credit line allows small businesses to finance orders from suppliers in China, placed through Alibaba, including the deposit payment. Applying for an e-Credit Line is a simple process and covers loans up to £50,000. Loans have an eight-month term and can be repaid early.

Source: iwoca

Cloud-based shopping cart Bigcommerce has released an integration with Intuit's QuickBooks Online, including QuickBooks Payments.

The integration covers a range of features in QuickBooks Online including invoices, expenses and other financial data.

"Both Intuit and Bigcommerce develop technology that makes our clients' lives easier, and this partnership will help Bigcommerce merchants simplify accounting with the help of QuickBooks Online," said Avi Golan, vice president and general manager of the Intuit Developer Group. "Merchants taking advantage of this integration will save time once spent on accounting, and will be able to keep their focus on running their business."

The integration includes synchronizing all ecommerce transactions, including sales and refunds, into QuickBooks Online from Bigcommerce.

The integration will be available first to Bigcommerce retailers in the U.S., followed by merchants in Canada, the United Kingdom and Australia in the coming months

Source: Bigcommerce

The company behind ecommerce accounting connector eCC, Webgility, has raised $2.5M in new investment.

Webgility will use the funds to increase headcount, ramp up product development, and expand into new vertical markets.

"This funding from SaaS Capital will be instrumental as we continue to build momentum," said Parag Mamnani, Founder and CEO of Webgility. "This is our first institutional investment and although we received several outside funding offers, we knew SaaS Capital was the best fit for us at this stage. Working with SaaS Capital we're able to avoid both the strict requirements of traditional bank financing and the ownership dilution that comes with an equity investor."

San Francisco-based Webgility, which has bootstrapped since launching in 2007, is focused on making it easy for online sellers to automate their accounting.

Source: Business Wire

Cloud-based ecommerce platform Bigcommerce has added three new partners for the enterprise version of its solution.

The three new partners are Groove, Indaba Group and The Plum Tree Group, agencies with hundreds of fast-growing online retail clients.

"We're seeing unprecedented demand in the enterprise space as the ecommerce market continues to grow quickly and more merchants are realizing the benefits of SaaS solutions," said Bigcommerce CEO and co-founder Eddie Machaalani. "We're fulfilling this demand by adding upmarket capabilities to our platform, expanding our partner program, and bringing in top-tier enterprise partners with years of experience who are committed to providing the best experience possible for our clients."

The new partners will work with Bigcommerce teams on customized ecommerce solutions including implementation, design, development, website and conversion optimization, digital marketing, systems integration and web hosting initiatives.

Partners are supported by Bigcommerce with sales leads, exclusive development resources and documentation, dedicated sales and technical support, joint marketing and event support, training and certification.

Source: Bigcommerce

Mobile research tool for Amazon sellers Profit Bandit has introduced notifications to indicate when a scanned item is restricted from sale.

Other improvements in the latest update of Profit Bandit include:

  • The option to use Keepa for product research, instead of CamelCamelCamel.
  • Peloading Amazon offers and CamelCamelCamel listing pages, making the app faster.
  • Updated fees and EU VAT calculations.
  • Easy identification of Amazon's price in the list of offers.

Source: SellerEngine

Search tool eBay Classic & Wildcard Search Tool is no longer working, due to changes in the eBay API.

eBay's API no longer allows access to their "classic" search framework which the WatchCount tool relied on.

The WatchCount tool effectively extended the availability of eBay wildcard searches beyond its removal from the eBay site at the end of 2012.

Source: WatchCount.com

A new article on U.S. sales tax covers all the essentials, including where, when and how much you're liable for, and some common scenarios and problems.

The article, written by TaxJar for the Web Retailer blog, covers Sales Tax Nexus, how to collect sales tax, what to do with sales tax you've collected, international considerations, and the latest issues facing online sellers.

Source: Web Retailer

Marketplace management tool SellerActive has an updated bulk upload feature.

The new File Upload removes the need to choose different templates depending on the target marketplace.

The three new templates are now Inventory, Orders, and Bundles. Each includes a coversheet providing instructions and explaining the required fields, along with an upload sheet to add, modify, and delete items.

Source: SellerActive

Order and shipping management tool ShipStation has added an integration with crowdfunding fulfillment tool BackerKit.

BackerKit helps translate backer data from crowdfunding sites such as Kickstarter into orders. The new integration means Backerkit orders can be imported into ShipStation for shipping, with tracking data synchronized between the systems.

Source: ShipStation

Ecommerce research tool get4it is offering Bigcommerce sellers 30% off its standard fees for the first 90 days, in addition to the standard 14-day trial.

"get4it is proud to partner with Bigcommerce to offer competitive pricing intelligence to online retailers of all sizes," said James DeBoe, CEO, at get4it. "We believe Bigcommerce is one of the best offerings for online retailers to bring their products to market. We are dedicated to offer every one of the 60,000+ Bigcommerce customers a competitive advantage through pricing intelligence."

get4it helps online retailers identify which products need to be repriced, to help them price competitively and sell more. Their algorithm takes into account seller feedback and other factors to ensure merchants are making the right pricing decisions.

Source: PRWeb

Ecommerce inventory management system Veeqo has raised $1 million in new investment.

Veeqo, base in Swansea, Wales, was originally seeking $400,000 through the Seedrs crowd funding platform, but passed its target with Daniel McPherson (Launcha) and Tom Singh (New Look) finalising the round with £300,000.

Veeqo was launched in June 2014 by veteran ecommerce entrepreneur Matt Warren, who has 12 years experience running ecommerce companies with a combined turnover of £40m. Since launch the company has grown 25% month on month.

With the new funding, Veeqo aims to expand across the world, grow its customer base and release more features.

Source: Veeqo

Order management technology provider Dydacomp is now known as Freestyle Solutions.

"We believe that it is important to brand ourselves consistently with the vision and direction that we are taking the company," announced Fred Lizza, CEO, Freestyle Solutions.  "The majority of new sales growth for small and mid-size merchants now comes from eCommerce channels.  Our customers seek the newest technologies with the power and flexibility to meet their unique business needs. By focusing on these areas, we're really giving our clients the keys to drive success."

Dydacomp has been providing innovative inventory, order, and customer management solutions for 25 years, including cloud-based system Freestyle Commerce and on-premises solution Multichannel Order Manager (M.O.M.).

Source: Freestyle Solutions

Multi-carrier shipping system MetaPack has won an award for being one of the UK's best-performing privately owned technology companies.

The new Megabuyte50 awards aim to identify the best-performing UK-based, privately owned mid-market technology companies. Megabuyte provides corporate and financial information on 1,500 public and private technology companies across Europe.

MetaPack's CEO and founder Patrick Wall commented: "This award is a great testament to our team's commitment to driving growth in the retail industry. We're very pleased to be recognised alongside some of the UK's most prominent technology companies in this listing and we're looking forward to continued growth in the future."

MetaPack was founded in 1999 and now works with 80% of the UK's leading retailers, including Marks & Spencer, John Lewis, House of Fraser, ASOS and B&Q.

Source: MetaPack

Cloud-based webstore Shopify has released its physical point-of-sale (POS) app on the iPhone, and made it free for all Shopify merchants.

With the new Shopify POS, sellers can accept cash, credit, debit, and gift cards on the iPhone and iPad.

The iPhone POS is aimed at merchants selling at farmers markets, pop-up stores, or even coffee shops on the weekend. Brick and mortar businesses can also use a more advanced Retail Package.

Shopify merchants in the U.S. and Canada can request a free credit card reader after installing the new app, which works with iOS 7 and above.

Source: Shopify

Amazon selling tools provider BQool has added support for the Amazon EU marketplaces in the UK, France, Germany, Spain and Italy.

Peter Kuo, Business Relationship Manager at BQool, said "You can expect 2015 to be a breakout year. Supporting Amazon EU for all three suites is a big step for us. Since all three products are often used in conjunction, this greatly increases the effectiveness of our services."

BQool's Review Central now offers $25 and $50 plans for managing 250 and 500 listings respectively. Sellers also have the option to subscribe annually, which has a 10% discount.

Source: BQool

March 2015 | February 2015 »
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