Directory News

October 2014 | September 2014 »

eBay marketplace research tool Terapeak has launched a new lower-priced "personal" version, and users will also soon be able to try out a new streamlined user interface.

The new Terapeak Personal product, designed for smaller sellers, has a smaller set of features than the standard Terapeak (now renamed Professional) and includes a product finder, sales forecasting, listing optimizer and a simple worksheet-style approach to use. Terapeak offers a 50% discount off both the Personal and Professional plans when paying annually in advance.

More information and reviews of Terapeak in the Web Retailer directory.

* * * * *

Terapeak will also be releasing a new look and feel for their products. The update also includes a dashboard summary of selling activities, more aligned style of eBay and Amazon research areas, highlighted metrics in search results, and more readable and consistent charts and tables.

Source: Terapeak for new Personal plan and new look and feel

Shipping system ShipStation is now integrated with the Square physical point-of-sale payment app.

With the new integration, Square sellers will be able to ship orders using ShipStation's discounted USPS rates, multi-carrier label processing, and order management functionality. The setup process is streamlined by automatically populating store and warehouse information from Square.

Square's flagship feature is a point-of-sale mobile app, running on iPads, iPhones and Android devices.

Source: ShipStation

Ecommerce management solution CORESense has released an integration with Avalara's US sales tax automation tool.

CoreSense users now have access to Avalara's cloud-based tool AvaTax to automatically calculate the final sales tax amount on every order.

CORESense President Chris Martin said, "We're always focused on helping our clients manage their businesses more efficiently. Our integration with Avalara will allow CORESense users to easily manage and remain up-to-date on increasingly complicated tax regulations."

Avalara created their sales tax automation tool ten years ago, and it's now integrated into many third-party systems.

Source: CORESense

Multichannel management software Linnworks has updated its extension for the Magento ecommerce platform.

The updated extension offers improved performance and speed when bulk listing using LinnLive, and is required for a forthcoming update of LinnLive.

Source: Linnworks

French ecommerce platform PrestaShop has announced plans to open a UK office, with a country manager responsible for local business development.

"We have the most dynamic e-commerce solution in the market, a freemium business model, several very strong local partners, and a very healthy user base in the UK. Having a country manager in the region will enable us to strengthen those relationships and expand our business opportunities," said Benjamin Teszner, CEO of PrestaShop.

"We're looking for people with a passion for internet technology, an entrepreneurial spirit and the experience needed to conduct international business development on behalf of PrestaShop," said Fiona Cohen, PrestaShop's Recruitment Manager.

PrestaShop's software has been downloaded more than 4 million times, and is used to run 200,000 online stores. Its community of merchants, developers, web agencies and industry partners has more than 700,000 members.

PrestaShop currently has business operations in the US, France, Benelux and Spain.

Source: PrestaShop

USPS postage label printing system has acquired order management software ShipWorks.

ShipWorks founders Brian Nottingham and Wes Clayton purchased ShipWorks for approximately $22 million in cash. plans for ShipWorks to operate as an independent, wholly-owned subsidiary, led by the existing management team.

"We're very excited to become a part of," said Wes Clayton, ShipWorks Co-General Manager and COO. "We've long enjoyed a strong partnership with and with the acquisition we look forward to continuing to build the ShipWorks business with the support of the team."

ShipWorks is integrated with over 50 popular online sales and marketplace systems including eBay, PayPal, Amazon, Yahoo! and others. enables nearly 500,000 customers to print U.S. Postal Service-approved postage.


Multichannel management tool Stitch has added a new product bundling feature to its platform.

The new feature allow Stitch sellers to create combinations (bundles) of multiple inventory items which are then treated as unique items in their own right.

The bundles can be tracked and sold across multiple sales channels, giving more possibilities to experiment with product promotion. Examples include bundling a case with a laptop, multi-packs, or combining slow sellers with best sellers to clear out inventory.

Source: Stitch Labs

Online store platform provider Bigcommerce has announced a partnership with and next year will provide direct access to Alibaba services from within Bigcommerce.

In 2015 Bigcommerce will integrate's Wholesale Checkout marketplace, and the AliSourcePro sourcing service used to find suppliers of a specific product.

Source: Bigcommerce

Ecommerce software suppliers SalesWarp and Brightpearl have been nominated for the Multi-Channel Technology Vendor of the Year at the Retail Systems Awards to be announced in London on October 30.

"We are honored to be nominated for our multi-channel technology solutions", said David Potts, CEO and Founder of SalesWarp. "To see this category being added to the Retail Systems Awards shows just how critical it is for retailers to implement multi-channel solutions in order to deliver the omnichannel experience today's shoppers expect."

The new Multi-Channel Technology Vendor of the Year Award has been created to recognize a supplier with innovative technology for multi-channel retail.

Based in the UK and now in its ninth year, the Retail Systems Awards recognize technology excellence and innovation within the retail sector.

Source: SalesWarp

Amazon, eBay and Rakuten dynamic repricing tool Appeagle has announced new pricing to take effect from November 3, 2014.

Pricing for existing customers will not change. Existing users can also upgrade their plan, and trial users can start subscribing, at the old prices until November 3rd.

Appeagle's old pricing started at $25 per month and included all marketplaces, the new pricing starts at $50 per month for one marketplace.

Source: Appeagle

Facebook store creator Easy Social Shop has added support for the Tictail shopping cart.

Easy Social Shop is a free tool for creating Facebook stores, with 140,000 users. Tictail currently has 50,000 merchants using its platform.

Source: Easy Social Shop

Multichannel management system Ecomdash has added support for Sears' US marketplace, along with a handful of new product management features.

Ecomdash can now sync inventory with Sears, automatically update inventory levels across all channels, import Sears sales orders, and upload tracking numbers when orders are shipped.

Ecomdash has also released a number of enhancements to their inventory management module, including:

  • Work order functionality to track product assembly or manufacture.
  • Control over listed stock levels down to the product level.
  • Product data cloning to make it faster to create new products.
  • The ability to convert products to kits or "built products".

Source: Ecomdash for Sears integration and new inventory features

Multichannel ecommerce software provider Linnworks is running its "Linn Academy" workshop on 12th November in Manchester and 13th November in Reading.

Attendees will be shown the latest version of Linnworks called, and meet the team including founder Fedor Dzjuba.

The workshop agenda includes:

  • What’s hot in ecommerce.
  • The Linnworks CBT Wizard.
  • Guest speakers from Royal Mail and eBay.
  • Demonstration of, the web version of Linnworks.
  • Shipping allocation and variations.
  • Linnworks feature announcements.

Register here.

Source: Linnworks

Order management system ShipStation has added support for Newegg's business marketplace.

Newegg Businesss specializes in business essentials such as office supplies and computer hardware, and offers online sellers volume discounts, account managers, and the lowest commission rates of any major online marketplace.

The integration between ShipStation and Newegg Business includes order download, shipping status synchronization, and batch label creation.

ChannelAdvisor also added support for Newegg Business this month.

Source: ShipStation

ChannelAdvisor Marketplaces' October release includes support for Newegg Business and Newegg Canada.

Newegg Business targets customers in the government, educational and nonprofit sectors, with categories including computer hardware and medical supplies. Newegg Canada, launched in 2014, features consumer electronics, apparel, sporting goods, home decor, appliances, baby, jewelry and health and beauty.

Other updates in the ChannelAdvisor release include an upgraded eBay Business Policy template, and category updates.

Source: ChannelAdvisor

Shipping software provider NetDespatch has announced a global strategic partnership with logistics mobile apps company Blackbay, expanding the existing collaboration between the two companies.

NetDespatch CEO Becky Clark said, "There has always been a natural affinity between Blackbay and NetDespatch with Blackbay being the largest pure play mobility provider in the industry and NetDespatch the major player in SaaS web shipping, ecommerce integration, data management and tracking systems. We already have a number of major clients in common, and the partnership will see the early launch of new products and services, as well as a partnership approach to key clients and markets in the future".

Blackbay CEO Nigel Doust said, "We are delighted to be partnering with NetDespatch. We will be able to deliver, as an unrivalled single solution, configurable end-to-end products that ensure first time, on time, every time delivery, and full tracking visibility, by connecting the shipper, carrier and crucially the consumer, with real-time knowledge and to create smarter delivery companies".

Between the two companies over 15 million shipments are created, tracked and managed each day in the UK, Asia Pacific and North America Regions.

Source: NetDespatch

Cloud-based ecommerce platform Bigcommerce has released a feature which automatically calculates US sales tax at checkout.

A new sales tax wizard powered by Avalara automatically calculates sales tax for orders from states where the merchant is required to collect it, and adds the correct amount at checkout.

Currently merchants are only required to collect sales tax in states where they have a physical location, but if the Marketplace Fairness Act becomes law, retailers will be required to charge tax in every US state. Sales tax can apply at state, county and city levels, creating more than 10,000 US sales tax jurisdictions.

Source: Bigcommerce

Sales forecasting tool skuBrain can now forecast sales for products with less than one month of sales history.

The new feature extrapolates sales data pro-rata for a whole month, so sales can be projected for future months. Forecasts can also be manually adjusted.

Source: skuBrain

US sales tax automation tool TaxJar has updated its integration with popular WordPress shopping cart WooCommerce.

Improvements in the updated plugin include:

  • US and Canada sales tax support.
  • Multi-state sales tax collection.
  • Automatic sales tax tracking including county, city and special taxes.
  • Direct state sales tax return filing.

Source: TaxJar

A relaunch of eBay's Certified Provider Program features just seven companies, including only two members of the previous program launched in 2011.

The seven Certified Providers under the new program are:

eBay's Vice President of Merchant Development John Strosahl said, "At eBay, we're committed to helping our sellers be successful. Through this program, we’re continuing to invest in our trusted Marketplace by bringing new proven merchants onboard. We’re thrilled that Ally Commerce, eSellerPro, Kadro, Mercent, Monsoon Commerce, Shopping Feed and Solid Commerce have joined our enhanced Certified Provider Program. Each of these providers will be arming new merchants with the tools and coaching them how to quickly grow their eBay business."

The new program will be fully rolled out next year.

Source: eSellerPro

Ecommerce marketing technology provider Lengow has been nominated and shortlisted for three different international ecommerce awards.

The three awards are:

  • Retail Systems Online Technology Vendor of the Year in the UK.
  • A Hub Award in France, three of which go to companies in the digital sector each year..
  • An eAward in Spain for Best Service for Capturing Traffic.

Lengow CEO and co-founder Mickael Froger said, "We are absolutely thrilled to be nominated for these awards and that Lengow's services and contribution to ecommerce have been recognised internationally."

Source: Lengow

European ecommerce platform Neteven has new integrations with marketplaces in Spain, Italy, the UK, Germany and France.

The new supported marketplaces include:

  • eBay, Amazon and Privalia in Spain and Italy.
  • Zalando and Spartoo in the UK, Germany and Italy.
  • Galeries Lafayette in France.

New partnerships and integrations include MetaPack, Golden Feed, Genie & The Geek, Rakuten Super Logistics and Hybris.

Neteven’s software has also been updated with features such as click and collect support, and a new dynamic repricer and "mapping console" for product creation to match the requirements of each marketplace.

Neteven CEO Greg Zemor said, "Securing funding at the start of the year has had a real accelerator effect on Neteven across Europe. It has allowed us to strengthen our position in the UK, develop our international sales team and make our solution the best choice for the most ambitious cross-border distribution projects. Looking ahead, we are working on new innovations that will help our clients manage sales via the Neteven platform and speed up the integration of merchants’ products on leading websites."

The company also reported a 30% annual growth in the total value of merchandise sold through its platform.

Source: Neteven

ReplyManager CEO and Co-founder Jodi Gaines Pereira has been interviewed by Griff and Lee of eBay Radio.

Jodi talked about the importance of customer support, the ReplyManager application, and how the company got started.

The interview segment is embedded above and a full transcript is available on the ReplyManager blog.

Source: ReplyManager

Ecommerce management system Brightpearl has launched a new plugin which integrates their system with Shopify POS.

The plugin, added to the new Brightpearl App Store, provides a tight integration between Brightpearl, Shopify and Shopify POS - a tablet-based checkout application for bricks-and-mortar stores.

Brightpearl Chief Product Officer Henry Morland said, "For the independent retailer, managing stock across on-and-off-line channels can be a challenge. This is why we’re pleased to see the successful Brightpearl-Shopify POS integration made available in the Brightpearl App Store. Combining Shopify's beautiful, tablet-based POS with Brightpearl’s bullet-proof inventory control, this product is aimed at supporting the retailer looking to confidently expand across channels, while still maintaining total control of their order and inventory processes."

Source: Brightpearl

Ecommerce management system Linnworks has an improved integration with UK parcel carrier myHermes.

Following the CSV integration released in August, a new "macro" integration allows myHermes credit account customers to automatically send parcels via myHermes from within Linnworks.

Source: Tamebay

Order fulfillment service Shipwire has released a new and improved inventory management screen for users of their latest application version.

The redesigned interface is now consistent with the rest of the new Shipwire, and also makes it easier to define alerts.

Changes for future releases include inventory summed up at the individual level (inclusive of cases), and improvements to list navigation.

Source: Shipwire

UK multi-carrier shipping software supplier MetaPack has acquired US shipping management provider ABOL Software.

Patrick Wall, CEO and founder of MetaPack, said, "The latest acquisition is key for our international growth and demonstrates our commitment to providing a first-class service to our customers. The move will enable us to offer more competitive cross-border delivery services to retailers, while allowing them to venture into new markets and drive business growth."

MetaPack's expansion into the US follows the acquisition of the European shipping solutions provider XLogics last year. ABOL Software are based in Atlanta, Georgia, and their flagship shipping software is called "The Control Tower".

MetaPack will integrate features of both ABOL and XLogics software into a new new cross-border delivery solution. Specific benefits planned for the new software include:

  • Improved visibility into global shipments across carriers and countries.
  • Enhanced reporting of delivery problems, such as shipping delays.
  • Greater insight into international services offered by carriers.
  • More sophisticated cross-border delivery tracking, reporting and management.

Source: Metapack

October 2014 | September 2014 »
Do you have news for us? Let us know