SixBit Ready to Step In As eBay Retires Blackthorne
eBay has announced the retirement of their listing management tool Blackthorne, with technical support ending in March 2014.
To help Blackthorne users find a replacement tool, eBay has provided a feature comparison chart between third-party tools Auctiva, inkFrog, SixBit and their own Selling Manager. After the end of technical support on 31 March, 2014, Blackthorne will cease to be available after 30 September, 2014.
John Slocum, President of SixBit Software and the original founder of Blackthorne, said "We have seen this coming for a long time, and probably would have never started SixBit if we didn’t expect Blackthorne to go away one day. Becoming the replacement for Blackthorne has been a driving force in our development plans and our business policies from the very start."
Slocum went on to ask existing SixBit sellers to help new users coming over from Blackthorne, and be patient with their customer support system: "I’m expecting that our support will become very busy [and] there are going to be a lot of questions on the forum. Our community has a reputation for being a friendly, helpful place and I ask that you continue your helpful ways and guide these users as they have questions."
SixBit has also released a new version of their software, concentrating on enhancements for Blackthorne users. New features include improved data grids with customizable columns, sorting and grouping; side-by-side editing of items; and an "Importing from Blackthorne" instructional video.