XSellco Acquires ReplyManager

Provider of cloud-based tools for marketplace sellers XSellco has acquired rival business ReplyManager.

Both companies provide customer support tools for marketplace sellers: XSellco Fusion and ReplyManager. The acquisition will allow them to share best practices, further develop their tools, improve customer support and expand globally.

"We're very excited to become a part of the XSellco team," said Jodi Gaines Pereira, founder and CEO of ReplyManager. "Joining with XSellco was the next logical step to foster continued growth. It allows us to further extend our market reach into Europe and Asia. Most importantly, we'll be able to provide our customers with cutting edge, integrated tools that will make selling online more profitable and more efficient than ever before."

Ray Nolan, founder of XSellco said "ReplyManager has significant market penetration in the US and overseas markets and we believe it can help XSellco further accelerate the pace of growth of our rapidly expanding customer base. In Jodi and her team, we have found truly motivated and knowledgeable partners on whose years of market expertise we can draw to help us improve our products and design new ones."

XSellco, based in Dublin, Ireland, acquired Florida-based ReplyManager for an undisclosed sum. Both companies are privately held. ReplyManager founder Jodi Gaines Pereira will remain as CEO and along with her team continue to support ReplyManager customers and continue developing the product.

Alongside their customer support tool, XSellco also provide an automated repricing tool called Price Manager. XSellco is owned by Irish entrepreneur Ray Nolan who previously built the Hostelworld.com brand, and chaired Skyscanner.com and Storyful.com amongst others.

ReplyManager was created in 2001 and is the world's leading customer support tool for businesses selling through online marketplaces such as eBay and Amazon.

Source: ReplyManager

Tagged: Acquisitions
1 Comment


United Kingdom United Kingdom
Kudos: 119
Joined: Apr 14, 2012
buying up the competition?
15 Aug 2015
i do not see how this will benefit customers. as xsellco already had a competing product. they are just buying out the competition and reducing choice. much like what SAP, oracle and ibm have been doing with enterprise software. i can already see that the cost of using ReplyManager has gone up considerably.
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