2nd Office
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Average Rating: starstarstarstarstar (11 reviews)

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2ndOffice has allowed me to grow faster than I could imagine

2nd Office are outstanding at listing products to Amazon and ebay, Aswell as maintaining the errors and problems that arise. I find there staff extremely professional and responsive. I have been using them for over 8 months now, I have never used such a knowledgeable and friendly company in my 12... more

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It's like having my own employees in house

Early on in my business I struggled to find competent virtual assistants. I used elance, cloud peeps, Fiverr, etc and just didn't find anyone that I could trust. I ended up using most of them for menial tasks that I spent too much time explaining these tasks to them. After some googling, I foun... more

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Fantastic service! Highly recommend!

Having tried MANY different vendors in an effort to find competent virtual assistants who are familiar with various aspects of eCommerce, we finally found what seems to be the ultimate solution. 2nd Office has been the absolute best at hooking us up with very quality and knowledgeable VA's that t... more

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It's just like having a 2nd Office!

As a start up business in Sydney Australia, the potential costs of getting local developers, systems and administration support that we required to get us going would simply not have been possible for our budget. We were referred to 2nd Office and within days their team was fully plugged in - Sky... more

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2nd Office is a terrific company.

Working with 2nd Office has been a complete pleasure. We have been working with Carlo and his team for almost 3 years. They have performed multiple services for us and each has been done better than we could have hoped. Every person we have worked with at 2nd Office has responded to us quickly,... more

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Easy to work with

I've been working with Carlo and his team for over 2 years now, and they have always been reliable. My VAs have been capable and efficient, and have been an excellent resource for improving my company's productivity. Would definitely recommend (to anyone that isn't my competitor!) more

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Great Company to partner with - Easy going and Professional

At first, i was very hesitant with the idea of outsourcing because the thought of managing staff overseas seemed very challenging and stressful. However, as i needed to grow my company and due to my time constraints and budget, it seemed like a viable if not the only option. When i first started l... more

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Best Service & People I've Ever Worked With!

I can't begin to express how much 2nd Office has helped with my businesses. They have performed many services for me, including the creation of multiple websites. The work they do is top of its class and the people at 2nd Office are some of the best people I've ever worked with. I would recommend ... more

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Amazing value for money and great work ethics

We have been using 2ndOffice for a while now and I cannot fault them, they are brilliant and fast at what they do, I could not be happier with their work, it is money well spent and they make a stressful life a lot less stressful. Highly recommended! more

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Great Service!

The team at 2nd Office is very attentive and on top of their game. They go out of their way to make sure all deadlines are met and top notch service is provided, at absolutely reasonable prices. I totally recommend 2nd Office as a provider for web work. more

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Description

2nd Office is an ecommerce outsourcing company with staff working out of offices in Manila, Philippines. 2nd Office supports top 100 Amazon sellers and top 500 internet retailers.

2nd Office provides part-time, seasonal, and full-time staff in roles such as customer support, live chat, help desk, automotive fitment specialists, product listing, marketing, web development, virtual assistants and more.

Latest Reviews

Average Rating: starstarstarstarstar (11 reviews)

starstarstarstarstar
2ndOffice has allowed me to grow faster than I could imagine

2nd Office are outstanding at listing products to Amazon and ebay, Aswell as maintaining the errors and problems that ... more

starstarstarstarstar
It's like having my own employees in house

Early on in my business I struggled to find competent virtual assistants. I used elance, cloud peeps, Fiverr, etc and... more

starstarstarstarstar
Fantastic service! Highly recommend!

Having tried MANY different vendors in an effort to find competent virtual assistants who are familiar with various as... more

Latest News

Interview With Ecommerce Outsourcing Specialist 2nd Office

A new interview with 2nd Office co-founder Carlo Silva covers how he got into ecommerce, why ... more

Exhibitors at the UK's Internet Retailing Expo

This month's Internet Retailing Expo at the NEC, Birmingham, UK, features 24 suppliers li... more

Feedback & Reputation: The Ultimate Guide

A new Web Retailer blog post covers a number of areas related to marketplace feedback, repu... more

Related Discussions

Re: Introduce yourself here

...to everyone and comusta to Andy at 2nd Office (my wife is Filapina). I'll be... more

greetings 2nd office need some start up guideline?

@2nd Office i am theo a new comer to so all the help i can get send them now i am not a... more

Re: Software that can manage 90000 listings

@2nd Office Ebay mostly.. some Amazon but its manually handled on that side. We sell... more

Compatibility

Amazon Sites All
eBay Sites All
Other Marketplaces Jet, JustBeads, Rakuten.co.uk, Rakuten.com, Sears.com Marketplace, Trade Me
Shopping Carts BigCommerce, Magento, Shopify
Social Media Facebook

Pricing

Rates vary based on the level of experience of staff and total head count hired. Contact supplier for a quote.

Categories

Outsourcing & Services » Marketplace Management

Feedback & Reputation » Customer Support Outsourcing

A new interview with 2nd Office co-founder Carlo Silva covers how he got into ecommerce, why he started an outsourcing company (and how sellers can outsource successfully), and what he sees as the next big trend in ecommerce.

Read Interview With Ecommerce Outsourcing Specialist 2nd Office.

Source: Web Retailer

This month's Internet Retailing Expo at the NEC, Birmingham, UK, features 24 suppliers listed in the Web Retailer directory.

The conference takes place from 25-26 March and exhibitors include 2nd Office, Asendia, Avalara, Brightpearl, ChannelAdvisor, Currencies Direct, Frooition, Genie & The Geek, James and James Fulfilment, Lengow, Linnworks, MetaPack, Neteven, One Stop Order Processing, plentymarkets, Scurri, Seller Dynamics, Selro, Visualsoft, Volo, Pentagon, WebInterpret, Wiser and XSellco.

IRX is the largest ecommerce exhibition in the UK, providing a unique opportunity to research suppliers as well as a range of free educational talks.

Source: Internet Retailing Expo

A new Web Retailer blog post covers a number of areas related to marketplace feedback, reputation and seller performance.

Related categories in the directory include:

Read Feedback & Reputation: The Ultimate Guide.

No more news about 2nd Office

comments Do you have news about 2nd Office? Let us know.

Discussions

Re: Introduce yourself here

...to everyone and comusta to Andy at 2nd Office (my wife is Filapina). I'll be... more

greetings 2nd office need some start up guideline?

@2nd Office i am theo a new comer to so all the help i can get send them now i am not a... more

Re: Software that can manage 90000 listings

@2nd Office Ebay mostly.. some Amazon but its manually handled on that side. We sell... more

Re: List of accounting firms, CPAs for your Online store

@2nd Office Thanks a lot for the feedback. Actually Catching Clouds was the first name... more

Re: Could use some advice

@2nd Office Yes I would need something developed to allow orders to be submitted to... more

Re: Which mistakes do you see sellers making the most?

@2nd Office I wonder how you optimize on price on eBay? It is almost impossible... more

Re: Ebay sucking wind?

@2nd Office Thanks for your response. 1. Competition is definitely an issue -... more

Re: * * * Introduce yourself here * * *

...everyone, I'm Carlo, co-founder of 2nd Office Inc. 2nd Office is an... more

Re: Looking for a Product Listing Manager

@2nd Office Hi, We sell all sorts of clothing. For shipping, we do all 3 (fill our... more

comments Want to talk about 2nd Office? Start a new discussion (you don't have to register first).

Supplier

2nd Office (no other listings)

The Supplier Says

Who we are

2nd Office is your eCommerce Outsourcing partner in growing your online business. All of our staff work out of our offices in Manila, Philippines and we are supporting Top 100 Amazon Sellers and Top 500 Internet retailers with their business.

We support them by providing part-time, seasonal, and full-time staff in various roles such as customer support, live chat, help desk, automotive fitment specialists, product listers, marketing specialists, web developers, virtual assistants and more!

Why Outsource to us? Because of reliability and quality. Since all of our staff work out of an office, you wouldn't need to worry about your internet going down or your staff not notifying you that they won't be coming to work. We help manage the staff in our office so you can focus on operations. If you have had a bad experience with outsourcing before, you should try us and we will show you that outsourcing can definitely help your business grow!

What type of roles can I hire for?

Accountant
Amazon Brand Reputation Specialist
Amazon Customer Support Agent
Amazon Product Lister
Amazon Operations Assosicate
Amazon Sponsored Products Specialist
Bookkeeper
Brand MAP Specialist
Brand Reputation Specialist
Business Development
Community (Forum) Moderator
Content Moderation
Copywriter
Customer Support Agent
Data Entry Specialist
Digital Marketer
eBay Brand Reputation Specialist
eBay Customer Support Agent
eBay Product Lister
eBay Operations Associate
Email Marketing Specialist
Excel Expert
Graphic Designer
Inventory Data Entry Specialist
Lead Generation Specialist
Logistics Associate
Marketplace Brand Reputation Specialist
Marketplace Customer Support Agent
Marketplace Product Lister
Marketplace Manager
Marketplace Operations Assosciate
Medical Encoding
Online Marketplace Associate
Order Processor
Personal Assistance
Photo Editor
PPC Specialist
Programmer
Purchasing Specialist
Recruitment Specialist
Research Specialist
Sales 2nd Office, 7 January 2017
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Updated 17 Oct 2017.

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