Andale

Andale Archived

Reviews Page 1 of 2

Average Rating: starstardim stardim stardim star (12 reviews)

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Terrible, Awful, Worthless.........

I unfortunaltely paid Andale for 2 months worth of service. Yeah, I listed some auctions with them but Andales customer service is virtually non-existent. If you have a problem with there interface, which you will, unless you can figure it out in there FAQs section you're just @$#@ out of luck. ... more

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Opened ~ Closed ~ Same Day...... Still charged me 21.95 ??????

Had to open account to see listing templates. They are hardly professional. I thought their selection was limited and cheezy. I closed my account the same day and they immediatly charged my account for the full months fees! I didn't even list one item with their service!!! Stay away if you like y... more

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Only thing worthwhile is their research.

Their research is really good and if you're in the need of that data it's one of the more cost-effective sources I've seen. Other than that, their products are overpriced, customer service is poor, and they're constantly trying to upsell you. I've never found that it truly met my needs and I've n... more

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Andale - avoid like the plague, should carry a health warning !

Andale Well, where to start? I feel emotionally drained from a downward spiral of incompetence, buggy software, clowns in customer support and most of all, a shockingly bad interface between eBay and checkout. I started off with eBay UK as I fancied the Lister Pro, which seemed a good little too... more

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I like lister and research, stay away from checkout

I have been with Andale for a while and have, overall, found their support to be good. I think their tools have a more intuitive approach than say Vendio, which, by one of their own staff's admission, tends to be counter intuitive. I am not going to say Andale is perfect (and I would definitely st... more

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Waste of money, annoying staff

I signed up for a few services after reading about them. They were just okay. What REALLY annoyed me is that a week later, I get a call from one of their salesmen trying to get me to sign up for every other service they offer. Not only did he waste my time, but the language barrier made it even mo... more

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LISTER Awesome Checkout STINKS

The lister is just fantastic, but the checkout is a nightmare. I can write fantastic ads really fast BUT the time it takes to reconcille the back end of things does not make up for it. I am a high volume seller. Many customers refuse to use andale's checkout system all together. I spend half the d... more

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Great Research Tools -- Management Tools Not So Great

Found Andales Pricefinder and Seling Suggestion tool to be of great use and a good value but their management tools were very buggy with poor overseas support. more

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Too Slow, Too Expensive, Poor Support

I had a very poor experience with Andale's software, services and technical support. It was evident by my second day of service that they could not provide what I needed. Good idea, great sales pitch, but poor implementation and execution. I terminated the relationship on Day 3 and had to spend... more

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The big kids on the block

Most eBayers will know Andale through its counters - for a free service its good but there are problems, like the discrepancy between the what the counter says on eBay and what it says on Andale's summary. Still, no one offers quite as much as them in terms of features and you can sign up for the ... more

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Description

Andale's seller services include image hosting, listing creation, checkout services, email management, automated feedback and non-paying bidder refunds.

Latest Reviews

Average Rating: starstardim stardim stardim star (12 reviews)

stardim stardim stardim stardim star
Terrible, Awful, Worthless.........

I unfortunaltely paid Andale for 2 months worth of service. Yeah, I listed some auctions with them but Andales custom... more

stardim stardim stardim stardim star
Opened ~ Closed ~ Same Day...... Still charged me 21.95 ??????

Had to open account to see listing templates. They are hardly professional. I thought their selection was limited and ... more

starstardim stardim stardim star
Only thing worthwhile is their research.

Their research is really good and if you're in the need of that data it's one of the more cost-effective sources I've ... more

Related Discussions

Re: What to do about Auctiva? Inkfrog? Sourcebook?My Experie

...Vendio when they were combining with Andale and there were some growing pains at... more

Re: Auctiva or Turbo lister

...you have given a contact number for Andale, you are clearly connected with that... more

which listing/auction management tool should I use?

...- and my experiences with them. Andale - great idea in practice, but just... more

Compatibility

Platforms Web Based / SaaS
Amazon Sites Amazon.com
eBay Sites eBay Motors, eBay.co.uk, eBay.com, eBay.com.au, eBay.de
Shopping Carts Yahoo Stores

Pricing

Trial: Basic service is free

Research ToolsWhat's Hot $3.95 / month
Price Finder $3.95 / month
Suppliers Base Plan Free
Suppliers Plus Plan $3.95 / month
How to Sell $3.95 / month
Counters Free
Counters Pro $3.95 / month
Sales Analyzer $5.95 / month
Images3MB $3.00 / month
(sample of prices)150MB $65.00 / month
Lister10 listings $2.00 /month (Each adtl. Listing $0.50)
(sample of prices)5,600 listings $224.95 /month (Each adtl. Listing $0.08)
Gallery110 listings $5.95/month(Each adtl. Listing $0.07)
(sample of prices)5,600 listings $89.95/month(Each adtl. Listing $0.02)
Checkout10 checkouts $2.00/month (Each adtl. Checkout $0.50)
(sample of prices)5,600 checkouts $224.95/month(Each adtl. Checkout $0.08)
Other ToolsEmail Manager $5.95 / month
Store $5.95 / month

Categories

Multichannel Management » Inventory & Channel Management

Discussions

Re: What to do about Auctiva? Inkfrog? Sourcebook?My Experie

...Vendio when they were combining with Andale and there were some growing pains at... more

Re: Auctiva or Turbo lister

...you have given a contact number for Andale, you are clearly connected with that... more

which listing/auction management tool should I use?

...- and my experiences with them. Andale - great idea in practice, but just... more

Re: I'll try to not make this redundant!

...another auction mangement provider Andale.com which was one of the largest... more

Re: Need opinions about Consignment software & shipping & Fe

...but when iSoldit started ,they used Andale and then they grew so big that they... more

Re: Is Channeladvisor Pro My Only Solution? Please Help me!

...Please state your relationship with Andale/Vendio when posting in the forum. When... more

Re: Is Channeladvisor Pro My Only Solution? Please Help me!

...or US. Looking at your requirements (andale) now vendio would be a good option for... more

Re: Web Based Auction Management for Antique Business

...eBay market. The recommendation for Andale, won't work either. I've used them in... more

Re: Web Based Auction Management for Antique Business

...deleted) that you are connected with Andale. The Board Rules require you to... more

Re: Web Based Auction Management for Antique Business

...highly recommend you to have a look on "andale", It not only provides you with the... more

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Supplier

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