Auctiva

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Average Rating: starstarhalf stardim stardim star (31 reviews)

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Dated templates, clunky interface and took over my sales on

I tried auctiva a few years ago to help my listing on ebay and make my listings more professional and easy to handle. Did the job fine, but not great. Took me a long while to quit the service though!! Been having issues with inkfrog so I decided to try Auctiva again. The templates were awful and ... more

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Dated & Tedious

The entire interface seems as though it is left over from the 1990's. I keep expecting to have to throw in some DOS commands to get it to work. Maybe that what it needs because this service is horrible. Regardless of the profiles and pre-settings and all the other promises Auctiva makes, ente... more

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Top rated seller - using Auctiva successfully for a decade.

Not sure why all of the negative reviews but my marketing experience tells me that for every person who takes the time to complain there are hundreds of satisfied customers who say nothing. As with anything, there can be glitches but Auctiva is extremely easy to use, inexpensive for the service ... more

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Lost a lot of business over the past five years

We have been using Auctiva Commerce for over five years. Their set up is rife with bugs that have hurt our business and lost many sales over this time. Customers have problems checking out on a daily basis for the last five years; these customers leave and do not come back. The website and the adm... more

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worst image loader

:evil: Recently Acutiva changed the program that uploads photos to the listing being created. Use to be real simple click on empty photo square, up pops the loader , select which folder you want to load from, all the photos pull across, pick the ones you want to load and press the upload icon on... more

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They just suck wish I could give 0 stars

Upgraded my account from their lowest tier because I was planning on starting to do a lot of listing posts through Auctiva. Their home page has in huge font : List Faster. Save Money. Sell More. I started to do some auction posts, I did an initial post and scheduled some more. My post didn't ... more

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Fly by night feel, glitchy, slow to load pages

I have been using the site for a while and decided today it is time to dump these loosers. Their site is very glitchy. Everytime ebay does an update everyone knows about in advance except these guys. Ebay updates criple the Auctiva site for days.They are always very unprepared. Their customer serv... more

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Excellent Customer Service!

I am a new user of auctiva and inadvertently created two accounts during my free trial period (transposed two letters on my user name). I was kind of glad as I wanted to see how good their customer service was. I am pleased to say that my case (submitted online through their help system) was r... more

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Don't waste your time or money on Auctiva Auction Software

To bad 1 star is the lowest rating available. I would like to give them even less. I have spent hours trying to resolve problems with their server being down and then up and then down....it just isn't worth it.....Even when it is free. I have been using it since 2009 and then something happene... more

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Error message does not allow you to get to your account and get delete old images, more money!

I've been trying to find out why my $9.95 unlimited monthly cost kept going higher, higher and higher every month. It is up to $29.95 I kept getting an error message everytime I tried to access my account and they don't answer the phone or are not available when I am available. I left a message s... more

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Description

Auctiva is a service with a one-page lister, unlimited image hosting, templates, scheduling, and Auctiva Showcase in-auction gallery.


Latest Reviews

Average Rating: starstarhalf stardim stardim star (31 reviews)

stardim stardim stardim stardim star
Dated templates, clunky interface and took over my sales on

I tried auctiva a few years ago to help my listing on ebay and make my listings more professional and easy to handle. ... more

stardim stardim stardim stardim star
Dated & Tedious

The entire interface seems as though it is left over from the 1990's. I keep expecting to have to throw in some DOS c... more

starstarstarstarstar
Top rated seller - using Auctiva successfully for a decade.

Not sure why all of the negative reviews but my marketing experience tells me that for every person who takes the time... more

Latest News

Auctiva Adds Mobile Scrolling Gallery for eBay Listings

eBay selling management tool Auctiva has created a new mobile-compatible scrolling gallery fo... more

OpenSky Investing in Vendio, Auctiva, and Singlefeed

The new owner of US marketplace 11 Main, OpenSky, is investing in eBay seller tools Auctiva,&... more

Alibaba Sells Off 11 Main Along With Auctiva and Vendio

eBay listing tools Auctiva and Vendio have been sold to marketplace OpenSky as part of A... more

Related Discussions

Re: Do you use any ecommerce software or services?

...used to use: Web Interpret Auctiva Terapeak Amazon Webstore The... more

Re: Any advice on the best way to list lots of items?

...any tools already? I see you use the Auctiva cross-selling gallery. Can you get... more

Re: Listing services

...between it's offerings, as well as Auctiva, SixBit, InkFrog and Selling Manager... more

Compatibility

Platforms Web Based / SaaS
eBay Sites eBay Australia, eBay Canada, eBay Motors, eBay UK, eBay.com
Marketplaces 11 Main

Pricing

Trial: 30 days

Starter PlanUp to 15 listings per month; 500MB of image space $3.95 per month
Advanced PlanUp to 100 listings per month; 1GB of image space $9.95 per month
Elite PlanUnlimited listings, 1.5GB, extra features $14.95 per month
Pro PlanUnlimited listings, 2GB, extra features $19.95 per month

Categories

Marketplace Management » Single Channel

eBay selling management tool Auctiva has created a new mobile-compatible scrolling gallery for eBay listings.

Other improvements include a new SKU field in active and saved listings, and new listing templates.

Auctiva is now part of online marketplace OpenSky, having been acquired by Alibaba in 2010 then sold to OpenSky along with marketplace 11 Main earlier this year.

Source: Auctiva

The new owner of US marketplace 11 Main, OpenSky, is investing in eBay seller tools AuctivaVendio and SingleFeed that came as part of the acquisition, reports EcommerceBytes.

OpenSky CEO John Caplan told EcommerceBytes the company was "doubling down" its investment in Vendio, Auctiva, and Singlefeed.

Former Auctiva CEO Jeff Schlicht and former Vendio CEO Mike Effle still work at OpenSky, although Caplan would not be drawn on the nature of their current responsibilities.

Source: EcommerceBytes

eBay listing tools Auctiva and Vendio have been sold to marketplace OpenSky as part of Alibaba's sale of its 11 Main US marketplace.

"A decision by Alibaba Group Holding Ltd. to sell its U.S. online shopping site to a U.S. rival highlights the challenges facing the Chinese electronic-commerce company in mature Western markets dominated by competitors such as Amazon.com Inc. and eBay Inc.", reports The Wall Street Journal.

Alibaba started 11 Main only a year ago, but will sell the marketplace in return for a 37.6% stake in OpenSky. Alibaba now plans to concentrate on helping overseas merchants and brands sell their goods to Chinese consumers. Alibaba holds roughly 80% of the online shopping market.

"The key issue is whether we are going to have something in the U.S. market that will really target U.S. consumers. We think in the long run that's an interesting market to us. But today, our focus is very much on cross-border activities" that connect U.S. sellers with Chinese consumers, Alibaba Executive Vice Chairman Joseph Tsai said in a November interview with the WSJ.

Source: The Wall Street Journal

Chinese ecommerce giant Alibaba has laid off employees at its marketplace management tool companies Vendio and Auctiva.

Spokesperson Abbygail Reyes told EcommerceBytes, "We have made changes that align the organization with the needs of our business and our long-term growth strategy."

Alibaba acquired Auctiva and Vendio in 2010, and the heads of the two companies developed Alibaba's new US marketplace 11 Main, which launched in 2014.

Source: EcommerceBytes

eBay selling tool suppliers Auctiva and Vendio (both owned by Alibaba), and eBay themselves, are being sued over scrolling gallery technology that was used in the defunct slideLynxx widget (formerly AuctionLynxx).

The lawsuit was filed by Auction Acceleration Corporation (AAC), a subsidiary of "patent portfolio" company ITUS Corporation. It owns two patents which cover "presentation and cross selling technologies enabling auction sellers to cross-sell and upsell additional items to interested buyers, resulting in incremental sales, and higher yields per transaction", according to ITUS. The patents were originally granted to AuctionHelper.

ITUS President and CEO Robert Berman said, "The inventor of this technology was a pioneer in the early days of eBay, building tools that enabled sellers to generate millions of dollars of sales revenue. We will continue to stand up for small inventors and assist them in receiving fair consideration for their inventions, as we build value for our shareholders."

Source: EcommerceBytes and ITUS

eBay listing tool Auctiva has released new versions of its listing pages.

The newer versions introduce a sleek aesthetic, more features and an easy-to-use layout. Auctiva Product Manager Rebecca Miller said, "The new features on the pages have been requested for ages, and we hope they’ll help our users manage their listings more efficiently."

With the new pages sellers can also add notes, end active listings early and restore deleted listings.

Auctiva users who use Verizon as their internet service provider are experiencing slow access to the eBay management tool, reports EcommerceBytes.

Auctiva spokesperson Abby Reyes told EcommerceBytes "We are aware of the issue and are currently working to resolve it in as quickly a manner as possible. We will be sure to keep you posted as any new details regarding the situation become available. We very much appreciate your patience."

Low cost eBay management tool Auctiva has released a number of improvements:

  • A new page where sellers can restore recently deleted listings
  • The ability to end items early
  • Sellers can enter private listing notes visible only to them
  • Accept Best Offers from buyers
  • Add eBay store categories to fixed-price listings
  • Support for same-day handling
  • Bulk packing slip printing

An update to low-cost management tool for eBay sellers Auctiva brings support for larger images, seller notes, and eBay's managed returns center.

Supersized images up to 1,440 pixels by 1,920 pixels are now supported, up from a maximum of 1,024 pixels by 1,280 pixels. The new seller note field allows sellers to make notes about their saved listings which are not visible to buyers. When listings are launched directly from the one-page lister an eBay item number is now automatically provided. eBay's new Managed Returns Center for Top-Rated Sellers is now supported with the option to specify a restocking fee.

Low-cost eBay auction management tool Auctiva is to release a new version of their "supersized images" tool.

Auctiva's current supersized images tool was not well received on its release two years ago. The new version will add thumbnails while updating the navigation and reducing the amount of advertising.

See all 50 news items about Auctiva.

comments Do you have news about Auctiva? Let us know.

Discussions

Re: Do you use any ecommerce software or services?

...used to use: Web Interpret Auctiva Terapeak Amazon Webstore The... more

Re: Any advice on the best way to list lots of items?

...any tools already? I see you use the Auctiva cross-selling gallery. Can you get... more

Re: Listing services

...between it's offerings, as well as Auctiva, SixBit, InkFrog and Selling Manager... more

Re: Listing services

...loads though. I've tried Vendio/Auctiva/Volusion/BigCommerce and a bunch of... more

What is the best Auction Management Sofware?

...a 1 1/2 years. I am currently using Auctiva. I sell high end women's accessories.... more

Listing Software for ebay with ecommerce channel

Currently, I use Auctiva to list all unique clothing items to ebay. I have a nice... more

Re: What is the Best One Page eBay Bulk Lister?

...or all of the wonderful features of Auctiva? A: There is, and it's called... more

What is the Best One Page eBay Bulk Lister?

I love the many features from Auctiva such as Scrolling Gallery, Multiple pictures... more

comments Want to talk about Auctiva? Start a new discussion (you don't have to register first).

Supplier

OpenSky (6 other listings)

The Supplier Says

Auctiva

SAVE TIME. Auctiva offers world-class reliability with distributed architecture, allowing you to manage your listings, even when eBay servers are down.

EARN MORE. Increase your bottom line with Auctiva’s innovative revenue-sharing features.

IT'S EASY. Easy to get started, easy to use, easy to understand. From the supplier's website
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Added 1 Aug 2003. Last updated 3 Oct 2015.

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