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ChannelAdvisor's Premium Marketplaces solution enables retailers to sell more online by automating time-consuming tasks such as inventory management, ad creation and order fulfilment. The ChannelAdvisor platform supports eBay, Amazon and Pixmania as well as Comparison Shopping sites such as Shopzilla and Paid Search sites such as Google, Bing and Yahoo. Visit www.channeladvisor.co.uk for UK information.
|Platforms||Web Based / SaaS|
|Amazon Sites||Amazon.ca, Amazon.cn, Amazon.co.jp, Amazon.co.uk, Amazon.com, Amazon.com.mx, Amazon.de, Amazon.es, Amazon.fr, Amazon.it|
|eBay Sites||eBay Australia, eBay Austria, eBay Canada, eBay France, eBay Germany, eBay Ireland, eBay Italy, eBay Netherlands, eBay Spain, eBay Switzerland, eBay UK, eBay.com|
|Marketplaces||Alibaba, AliExpress, Best Buy, Cdiscount.com, Flubit, Groupon Goods, Jet, La Redoute, MeinPaket.de, Mercado Libre, Newegg, Pixmania PixPlace, Rakuten.co.uk, Rakuten.com, Rakuten.de, Ricardo, Sears.com Marketplace, Tanga, Tesco, Tmall, TradeMe, Wish, Zalando|
|Price Comparison||Google Shopping, Nextag, pricegrabber, Shop.com, Shopping.com, Shopzilla|
|Shipping Software||Endicia, NetDespatch, ShipRush, ShipStation, ShipWorks, SkuVault, Stamps.com, TrueShip|
|Shopping Carts||Amazon webstore, Bigcommerce, Shopify, Yahoo Stores|
Marketplace management tool ChannelAdvisor has a new version with enhanced capabilities in several areas.
New analytics features include a benchmarking dashboard called ECOMpass which shows retailers how their performance compares with other retailers and brands. ECOMpass Benchmarking tracks data and examines the listing details from thousands of retailers to produce a view of the ecommerce industry in a retailer's own product category.
ChannelAdvisor's Fulfillment by Amazon (FBA) analytics provide retailers with a complete picture of the costs of selling using FBA. Retailers can calculate their total product costs more easily, and identify fast-selling SKUs to estimate how long the existing quantity of those products will last and avoid overselling.
"Access ChannelAdvisor" is a new sales channel network, allowing a wide variety of marketplaces and other channels to integrate with the ChannelAdvisor platform. It gives customers access to new sales channels more quickly than before, including Wish, Bluefly, Choxi, Flubit, Game, Iguama, Mirakl, ricardo.ch and Tanga.
ChannelAdvisor is helping retailers expand to France through its integration with Cdiscount, and has expanded its support of Zalando beyond Germany to include Zalando in the United Kingdom, France, Italy and the Netherlands. The fashion marketplace is the largest online-only clothing and shoe retailer in Germany, approaching a 10 percent share of the online fashion market.
Finally, ChannelAdvisor has enhanced the paid advertising features available in ChannelAdvisor Digital Marketing. ChannelAdvisor can manage campaigns using Amazon Sponsored Products ads and also Amazon's latest self-service advertising offering, Amazon Text Ads (Beta) – pay-per-click text ads which link directly to the advertiser's website. ChannelAdvisor can also manage Facebook dynamic product ads.
"Marketplaces and digital marketing channels used to require different approaches, but they will overlap in the next era of e-commerce," said Link Walls, ChannelAdvisor vice president of product management. "There's a greater need for retailers to understand metrics across all channels so they can blend their online strategies appropriately. Retailers can use the resources included in this release to prepare for what's ahead."
The latest version of ChannelAdvisor Marketplaces includes new reporting widgets, and improvements to the Amazon repricing tool.
The new release includes Amazon selling and FBA fee calculation in Amazon repricer rules, and new reports showing top selling products across accounts and marketplace performance trends.
Other updates are support for the AliExpress Related Products module, and Jet Refunds support.
The "Marketplace Performance Trends" dashboard widget compares Gross Merchandise Value (GMV), Average Order Value (AOV) and Number of Orders for two date ranges for specific accounts and marketplaces.
The "Top Selling Products Across Accounts" dashboard widget has been updated to show Order Count and Quantity Sold as well as increasing the number of products from 10 to 20.
Multiple distribution centers are now also supported in AliExpress, allowing sellers to set different price and quantity information for different Ships From locales within a single SKU.
This year's ChannelAdvisor user conference will be held on October 7th near the company's headquarters in North Carolina.
The ChannelAdvisor user conference differs from the company's better known Catalyst events, focusing on practical ways to use the ChannelAdvisor platform. The first user conference took place in October 2013 and 100% of attendees said they'd return if the conference was held again.
New ChannelAdvisor users have the most to gain from attending, and the conference features new content and more hands-on exercises than before. Attendees can learn tips and tricks, and consult with ChannelAdvisor experts in an "Ask the Expert" room.
Marketplace management tool ChannelAdvisor Marketplaces has added support for Newegg in Canada.
ChannelAdvisor has integrated with Newegg's Global Seller Program, enabling retailers and manufacturers around the world to sell into Canada through Newegg's third-party marketplace.
"We're always seeking ways to connect our customers to more consumers globally. The Canadian market is embracing e-commerce quickly. Online retail is expected to reach $39.9 billion in Canada by 2019, according to Forrester Research, Inc.," said David Spitz, ChannelAdvisor CEO. "Through our support of Newegg's Global Seller Program, retailers and branded manufacturers can enter Canada with relative ease and reach its growing online shopping population."
The Newegg Global Seller Program offers a comprehensive ecommerce platform and marketing system for retailers and branded manufacturers to sell into Canada. Newegg Canada offers more than 20 product categories such as consumer electronics, computer hardware, home appliances, jewelry and watches.
The latest release of marketplace management tool ChannelAdvisor Marketplaces includes automatic order tagging and a new "All Sales" page.
Order tags are ChannelAdvisor system-generated tags used to help identify orders. They are color coded, searchable and filterable within the new All Sales page, currently in beta. Generated order tags include Amazon Business, Amazon Merchant Prime, eBay Click and Collect, eBay Global Shipping Program, and more.
Other features in the new release include:
- A report on "orphaned" inventory items sent to Amazon FBA but not listed on Amazon.
- A check for prohibited keywords before listing on the AliExpress marketplace.
Ecommerce management solutions from ChannelAdvisor and CommerceHub have each announced their support for the new "Purchases on Google" program.
Purchases on Google is a mobile-only feature of Product Listing Ads that enables users to buy products on Google from participating merchants. The new feature is designed to make mobile transactions easier and improve conversion rates.
"The distinction between advertising channels and transactional channels is blurring," said ChannelAdvisor CEO David Spitz. "Purchases on Google is a reflection of the evolving future of e-commerce and the important role of mobile. The goal for online retailers is to be in front of as many shoppers as possible and these transactional product ads should help them do just that."
Purchases through the new program will remain cost-per-click, as it is a feature of the existing Product Listing Ads. When a shopper clicks on an ad with the feature they are taken to a retailer-branded checkout page hosted by Google.
Google recently confirmed that more than 50% of Google searches occur on mobile devices — yet in the US and globally, desktop and tablet shoppers convert at three times the rate of smartphone shoppers.
The latest release of marketplace management tool ChannelAdvisor Marketplaces includes support for eBay's new mandatory product identifiers.
ChannelAdvisor will automatically provide an appropriate identifier if one is required for the category but not already available for the product.
eBay now requires product identifiers such as UPCs, EANs, ISBNs, or MPNs in a number of categories on sites in the US, UK, Germany, Australia, and Canada. Items that do not include a product identifier will be blocked from listing and revisions.
ChannelAdvisor has also added "In-Catalog Matching" for Newegg, so items can be listed in bulk using matching Newegg item numbers, manufacturer part numbers, or UPC numbers in Newegg's product database.
Multichannel ecommerce management tool ChannelAdvisor Marketplaces has added support for the new Amazon Mexico marketplace.
"The e-commerce market in Mexico grew 32 percent in 2014, and its double-digit growth is expected to continue to a 30 percent increase in 2015," said Scot Wingo, ChannelAdvisor executive chairman. "Through the development of its fulfillment network, Amazon has simplified the logistics of selling internationally. Amazon's extensive catalog and expertise in e-commerce will likely resonate well in Mexico, and we see this as a great opportunity for retailers and branded manufacturers to enter this market."
Retailers can ship Amazon Mexico orders from their own distribution center or use Fulfillment by Amazon (FBA) from an Amazon Fulfillment Center located in the country.
Amazon Mexico launched its physical goods store and marketplace on June 30th, with products in categories including consumer electronics, home and garden, sports, health and personal care, and home improvement.
In ChannelAdvisor's 2015 Online Retail Survey, U.S. respondents listed Latin America as the second most popular destination for international orders, behind only the U.K.
Ecommerce customer service tool XSellco Fusion has integrated with inventory management platform ChannelAdvisor so users can access order details from within XSellco.
When an XSellco user receives a message relating to a product that was listed using ChannelAdvisor, they can now access the order details held in ChannelAdvisor in one click.
Marketplace management tool ChannelAdvisor Marketplaces has added support for the new Amazon Business marketplace, and French shopping site Cdiscount.
Amazon Business is Amazon's new B2B marketplace, with features tailored for the business buyer and seller. Amazon Business allows sellers to target new customers and provide business-only offers, special pricing and tiered quantity discounts. Business sellers are also able to indicate diversity and ownership credentials such as small business or women-owned, minority-owned, or veteran-owned.
Cdiscount is a French ecommerce site that offers a wide range of products. The Cdiscount integration is in a limited beta testing period.
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The Supplier Says
A powerful part of the ChannelAdvisor Complete solution, ChannelAdvisor Marketplaces enables retailers to automate the labor intensive tasks of e-commerce from inventory management, to ad creation, to order fulfillment. Leveraging these efficiencies, business owners afford themselves more time to focus on building a firm that operates more strategically, sells more products, and becomes more profitable across all online sales channels.
With ChannelAdvisor Marketplaces, sellers can efficiently sell through the largest online marketplaces including eBay, Amazon.com and Overstock.com – all from a single platform. ChannelAdvisor Marketplaces arms sellers with the most comprehensive set of functionality available to quickly scale an online business. From the supplier's website