ChannelAdvisor Marketplaces

Description

ChannelAdvisor's Premium Marketplaces solution enables retailers to sell more online by automating time-consuming tasks such as inventory management, ad creation and order fulfilment. The ChannelAdvisor platform supports eBay, Amazon and Pixmania as well as Comparison Shopping sites such as Shopzilla and Paid Search sites such as Google, Bing and Yahoo. Visit www.channeladvisor.co.uk for UK information.

Compatibility

Platforms Web Based
Amazon Sites Amazon.ca, Amazon.cn, Amazon.co.jp, Amazon.co.uk, Amazon.com, Amazon.de, Amazon.es, Amazon.fr, Amazon.it
eBay Sites eBay Australia, eBay Canada, eBay France, eBay Germany, eBay Ireland, eBay Italy, eBay Netherlands, eBay Spain, eBay UK, eBay.com
Fulfillment FBA
Marketplaces Best Buy, Groupon Goods, La Redoute, Newegg, PixPlace, Rakuten Play.com, Rakuten.com, Sears.com Marketplace, Tesco, Tmall, TradeMe
Price Comparison Google Shopping, Nextag, pricegrabber, Shop.com, Shopping.com, Shopzilla
Shipping Software Endicia
Shopping Carts Amazon webstore, BigCommerce, Shopify, Yahoo! Ecommerce

Pricing

Trial: None

Setup fee plus percentage of sales.

Categories

Marketplace Management » Multichannel

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Added 15 Sep 2005. Last updated 14 Mar 2014.
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Reviews

Average Rating: starstarstardim stardim star (27 reviews)

Review 1 of 27

1 of 4 people found the following review helpful:

United Kingdom United Kingdom
moshco
Contributions: 1
Joined: Dec 5, 2013
We have been using channel advisor for several years now and they have helped up increase sales by more than 500%

They are a little pricey compared to others, but are definitely by far the most advanced if you are looking to grow your business long term.

I have tried similar software in the past and they are amateur compared to CA.

They are continuously developing and adding new features and have a great customer support team, that respond and resolve pretty quickly.
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First Comment

United States United States
stephaniebaychic
Contributions: 1
Joined: Oct 10, 2013
suspicious.
Dec 10, 2013
this user account was created the same day as the other three new reviews and all left stellar reviews on the same day. smells suspicious to me. Should be flagged and ignored.

Review 2 of 27

1 of 4 people found the following review helpful:

United Kingdom United Kingdom
livyfurniture2
Contributions: 2
Joined: Dec 5, 2013
Dec 5, 2013
We have been a Channel Advisor customer for just over 6 months and in that time we have managed to connect all 4 of the marketplaces we use taking the hassle out of stock management and rewriting the data over and over again to suit each marketplace or website.

Our channel advisor account manager is always available to contact if we need something new or something fixing. Also the support guys are excellent they contact you very quickly and always resolve your issues.

In the time we have been using Channel Advisor we have almost doubled our eBay business and are doing the same on amazon. They have such a good range of contacts in each marketplace to help you expand your business quickly and efficiently.

We wouldn't trust our online business with anyone else!
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Review 3 of 27

1 of 4 people found the following review helpful:

United Kingdom United Kingdom
robmerrett
Contributions: 1
Joined: Dec 5, 2013
In my joint roles of CMO and CTO I’m constantly in talks with new providers, and as an 18 Month Veteran of ChannelAdvisor, I’ve been using their platform for long enough to know I wouldn’t want to be without it, and glad to have implemented it.

Steve Jobs said “Our job is to figure out what they’re going to want before they do” when talking about customer requirements, and is in that area where I feel ChannelAdvisor are unrivalled.

Their Marketplaces solution, allows us to effortlessly react to 3rd party changes and easily explore new marketplaces to test viability and increase our reach. Their platform is generally updated biannually, is both flexible and robust enough for our growing needs and has ensured we have the time to concentrate on the core of our business.

Account Management has always been strong and the pre and post sales support has been second to none.

I have extended our initial commitment to harnessing the talents at ChannelAdvisor and have contracted them to manage both Paid Search and more recently Comparison Shopping.

I attended Catalyst 2012 and intended to attend in 2014 and would thoroughly recommend this event independently of the software and services ChannelAdvisor offer.

I have no hesitation in recommending ChannelAdvisor to any business with similar needs and I’ve every confidence they would be as satisfied as I am.
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Review 4 of 27

2 of 5 people found the following review helpful:

United Kingdom United Kingdom
SophieWi
Contributions: 1
Joined: Dec 5, 2013
We use Channel Advisor to sell on multiple platforms, we are currently selling in 5 countries utilising all platforms on offer that will work for us. We rely on the support for any issues, they are usually extremely quick and I have not had a case go unresolved in one way or another. When launching on relatively new platforms in CA there are occasional bugs which can slow you down but the fix doesn't not usually take long for the tech team.

We have grown rapidly over the last couple of years and CA has helped with our stock control over multiple platforms which was becoming an increasingly big bug bare for us.

It is a challenge launching and maintaining all the platforms and is time consuming keeping control on all the data in-putting but by bringing them into one place like Channel Advisor it can only make it easier.
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First Comment

United Kingdom United Kingdom
johnsmith030382
Contributions: 1
Joined: Dec 24, 2013
Thanks, we are also looking for something like this
Dec 24, 2013
Hey Sophie, Thanks for the review. We are also looking to use something of this sort for our growing cross-border business.

If you don't mind, could you please share how much do you end up paying for using ChannelAdvisor? How many channels are you currently connected to?

You could email me directly on my email which is my username followed by "at gmail dot com".

Review 5 of 27

2 of 3 people found the following review helpful:

United States United States
HeleneMc
Contributions: 1
Joined: Nov 22, 2013
If you are a retailer doing significant business across multiple marketplaces, ChannelAdvisor is a powerful solution. We no longer have fears of overselling and can list our full quantity. We can also manipulate our data so we can meet the requirements of each new marketplace without starting from the beginning.

We've also found ChannelAdvisor to be a good partner in helping us raise issues with eBay and Amazon and helping facilitate those discussions. The support team also goes above and beyond to help us. I can't imagine trusting our business to anyone else.

I'd also recommend that you attend the Catalyst conference sponsored by ChannelAdvisor(I think it is typically in March or April). It is a great opportunity to meet other retailers. We came back with a lot of new ideas and it was nice to sit down with experts and go through our account to make sure we were doing everything possible to be successful.
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See all 27 reviews...

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Discussions

Re: Shopping cart as ebay management app?

...allow an integration. If we pick on ChannelAdvisor specifically, they still have a... more

Shopping cart as ebay management app?

...do these stand up against the marketplace specialists (Channeladvisor, Zoovy etc)? Thanks! more

Re: Listing Software for ebay that syncs with web store

...there are companies that offer this. Channel Advisor comes to mind. They are expensive and... more

SEARCHING FOR EBAY, AMAZON ALL IN ONE or SHIPPING PLATFORM

...found a few sites/platforms such as ChannelAdvisor, E Sellpro or Kyozou , but we are not... more

Looking for software for ebay to bulk upload

need in urgent of a software like channeladvisor that will basically using a csv file allow me... more

Re: Inventory and stock control

Hey Angela, I use ChannelAdvisor and they are very good but we have a revenue of £5m + so... more

Are there any decent multi-channel all-in-one solutions?

...make our lifes a bit easier. Channeladvisor, eSellerPro, Linnworks, SolidCommerce... more

Re: Has anyone heard of imOnline?

...etc). I was considering Linnworks since Channel Advisor are a bit pricey, fortunately I have... more

Re: Has anyone heard of imOnline?

...etc). I was considering Linnworks since Channel Advisor are a bit pricey, fortunately I have... more

Re: Has anyone heard of imOnline?

...etc). I was considering Linnworks since Channel Advisor are a bit pricey, fortunately I have... more

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A major update to ChannelAdvisor Marketplaces focuses on the following areas.

  • Marketing changes include support for Google Product Listing Ads (PLA) Merchant Promotions and a new "Portfolio Bidder" which predicts optimal bids.
  • Repricing improvements include a preview of the effect of repricing rule changes.
  • Fulfillment support for multiple warehouses is improved with with the ability to prioritize distribution centers, and route orders by proximity to the customer.
  • Marketplace improvements include new overselling protection, product matching technology and mobile optimization.

"In our ever-changing industry, the only way for retailers to stay ahead is by working smarter, not harder, and the 2014 Spring Release offers features to do just that," said ChannelAdvisor Vice President of Product Management Link Walls. "It's our job to deliver the tools necessary to simplify the online selling process, and our new functionality allows retailers to improve core strategies and processes to make the most of every e-commerce opportunity."

Marketplace management provider ChannelAdvisor has enhanced its Amazon repricing feature by using the Amazon's Subscriptions API, in their March software update.

Use of the Subscriptions API means that repricing can happen immediately, in response to competitors' price changes. ChannelAdvisor will monitor products on Amazon and reprice only when there is a change.

Users can also exclude specific competitors by name now, and will see sellers' names and FBA status in repricing reports.

Multichannel marketplace management provider ChannelAdvisor has announced support for Chinese internet giant Alibaba's Tmall Global marketplace.

The announcement was made at ChannelAdvisor's annual Catalyst Americas conference. "China is one of the largest and fastest-growing e-commerce markets in the world, and Alibaba is leading the way," said ChannelAdvisor President and Chief Operating Officer David Spitz. "Given our investments in China and cross-border trade, integrating with Tmall.com was a natural step for us and opens up new avenues of growth for our customers."

Participation in Tmall Global does not require a China business license, and orders can be fulfilled and shipped from outside China. However, sellers are required to provide a China-based product return arrangement and Chinese-language customer service.

Find out more about ChannelAdvisor's support for Tmall Global.

ChannelAdvisor's February release includes support for eBay's Out of Stock Control, inventory export enhancements, and redesigned navigation.

Out of Stock Control is an eBay API feature that allows sellers to keep GTC (Good 'Til Canceled) listings live, even when the quantity remaining reaches zero. This enables sellers to replenish stock without the need to relist.

ChannelAdvisor has made a number of improvements to their export functionality to improve ease of use, accuracy and performance. Exports can now be split into separate files, shipping fields are exported accurately, and exports with failed items continue processing instead of failing the entire file.

Ecommerce software supplier ChannelAdvisor has released its financial results for 2013, showing a 26% increase in their sellers' gross sales to $4.4 billion.

ChannelAdvisor's own revenue increased 27 percent to $68.0 million, but the business made a loss for the year of $20.6 million. Average revenue per customer increased 9 percent to $30,670. Fixed subscriptions made up 67 percent of revenue, while variable (commission) subscription fees were 33 percent of revenue.

Read more about ChannelAdvisors financial results.

Ecommerce software supplier ChannelAdvisor has announced the agenda for its Catalyst Europe conference taking place on 10 April 2014 in London.

The agenda consists of Foundations, Expansion and Insights tracks, with speakers including:

  • Scot Wingo, CEO, ChannelAdvisor
  • John Gillan, Industry Retail Leader, Google UK
  • Chris Poad, Director, Seller Services, Amazon
  • Simon Calver, CEO, Mothercare
  • Carole Woodhead, CEO, Hermes

The sessions will cover marketplaces, product data, advertising, cross-border trade, mobile shopping and image optimization.

Multichannel management solution ChannelAdvisor Premium Marketplaces has added support for the popular Bigcommerce online store.

ChannelAdvisor's "Webstores Amplifier" now integrates with Bigcommerce, and automatically synchronizes inventory and standardizes fulfillment using the ChannelAdvisor system.

"Bigcommerce offers our customers an easy-to-use online store with most advanced functionality already built in, which retailers really appreciate as they grow to the next level," said Marc Sebes, senior product manager at ChannelAdvisor. "It provides a flexible and user-friendly e-commerce storefront that can be launched in hours instead of months, enabling retailers to spend more time selling instead of waiting for their site to be finished."

An update to ChannelAdvisor Premium Marketplaces provides enhancements to a number of features.

  • The Amazon Product Categorizer has been enhanced to provide more accurate results and include the Product ID Type.
  • eBay Ad Template Management has been updated to provide a live preview, including a simulation of how listings will look on mobile devices.
  • New Inventory Export Profiles offer the ability to select and save just the data fields the user wants to export.

For further detail and information on other changes see ChannelAdvisor's release notes.

Multichannel management software provider ChannelAdvisor are one of the first suppliers to become a preferred partner for Yahoo! product feeds.

"ChannelAdvisor is recognized throughout the industry for creating optimized product feeds that can benefit retail and feed-based search campaigns," said Jackman Cheung, senior manager of the Yahoo Preferred Partner Program. "Yahoo is committed to helping advertisers find the trusted solutions they need to continually improve their campaigns."

Channels available through Yahoo! product feeds include Product Ads on the combined Yahoo/Bing search engine network.

Ecommerce software supplier ChannelAdvisor has announced the agenda for its Catalyst Americas conference taking place in March 2014.

"We are excited to reveal this year's Catalyst Americas agenda, which is jam-packed with sessions that will inform and inspire online retailers as they accelerate their online businesses in 2014," said ChannelAdvisor Chief Marketing Officer Suzanne Miglucci. "In addition to a robust agenda, Catalyst Americas offers unparalleled networking opportunities with the industry’s top influencers, as well as access to vital partners that online retailers need to be successful."

The agenda consists of Fundamental, Expansion and Vision tracks, with sessions focusing on growth, marketing, fulfillment and consumer insight.

See all 144 updates...

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Supplier

ChannelAdvisor (1 other profile listed)

The Supplier Says

ChannelAdvisor Marketplaces

A powerful part of the ChannelAdvisor Complete solution, ChannelAdvisor Marketplaces enables retailers to automate the labor intensive tasks of e-commerce from inventory management, to ad creation, to order fulfillment. Leveraging these efficiencies, business owners afford themselves more time to focus on building a firm that operates more strategically, sells more products, and becomes more profitable across all online sales channels.

With ChannelAdvisor Marketplaces, sellers can efficiently sell through the largest online marketplaces including eBay, Amazon.com and Overstock.com – all from a single platform. ChannelAdvisor Marketplaces arms sellers with the most comprehensive set of functionality available to quickly scale an online business. From the supplier's website
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