ChannelAdvisor Marketplaces
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Average Rating: starstarhalf stardim stardim star (55 reviews)

starstarstarstarstar
Great products, but very expensive
New

What was good about this product or service overall? The platform is the best out there. I have tried just about every other multi-channel listing platform, and Channeladvisor is the best period. If you choose to go with CA take time to learn the ins and outs. What could have been better? - I wi... more

stardim stardim stardim stardim star
Some of the worst customer support I have ever seen!
New

If I could post 0 stars I would! The only good thing about them is it allows me to bring in orders from multiple channels (In most cases) without having to integrate into additional API's Other than that the system has so many bugs and when you try to resolve them with customer service you basic... more

starstarstardim stardim star
Lots of features, but not simple to use
New

If you are a pro seller, selling in Multiple-Marketplaces, ChannelAdvisor Definitely has all lots of features that can help you grow your business. However you will need a - full time employee - just to manage ChannelAdvisor. I singed up with them, thought that it will take me a couple of weeks... more

stardim stardim stardim stardim star
BAD EXPERIENCE IN WHOLE AND LOST $7000 AND A YEARS WORK

We signed up with Channel Advisor and they promised us the Earth, and after a year, we were left with an inventory that has copy and copy of the same products, due to an error on their part, of which they did not amend, our seller rated plummeted from 4.9* to around 2.5*. During this time we also ... more

stardim stardim stardim stardim star
Horrible customer service, product is outdated

Do NOT use channeladvisor. They do not provide any type of customer service. You'll be lucky if they ever respond to your emails. They do not offer support of any kind. In fact we were told to handle the issues ourselves. more

stardim stardim stardim stardim star
Bad. Do not go with ChannelAdvisor

A. They have OK integration with Amazon (But NOT great), Faulty integration with eBay, Worse that bad integration with some other important platforms. B. They will rob you to training, which will be done by people with little knowledge in ecommerce and sometime, little knowledge of their own pla... more

stardim stardim stardim stardim star
Save your Company a Headache and Keep Looking

We're having the same issues others are having. 1) Worst support I've ever seen. NO phone/chat support, and their ticketing system takes DAYS for a response, no matter how important. 2) RUDE staff. We went to their Catalyst event in Vegas and it was a disaster. It's basically a feel good even... more

stardim stardim stardim stardim star
BEWARE!!

We were looking to grow our Amazon Business and engaged with Channel Advisor. After listening to a robust sale presentation about how Channel Advisor can grow our business, we only discovered Channel Advisor is a self managed platform which is based upon eBay. We got horrible support, found out an... more

stardim stardim stardim stardim star
TERRIBLE

Been using Channel Advisor fro several years.....The only thing that landed me to this page was looking for a new source. Channel Advisor Customer Service is horrible. The best they do is send you screen shots of web pages for any fixes. I have now been kicked off eBay several times because there ... more

stardim stardim stardim stardim star
Dont waist your money!

I am a top online seller. Just spend $10000 usd and received nothing!! If you have extra cash, give it to Charity, do not give it to this people. If I was a UK or USA company, I would of take this people to court. more

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Description

ChannelAdvisor Marketplaces enables automated delivery of accurate product data, channel management, analytics and the capability to expand internationally.

Reach audiences on global marketplaces such as Amazon, eBay, Cdiscount, Tesco, MeinPaket, Zalando, Le Redoute, Tmall and more.


Latest Reviews

Average Rating: starstarhalf stardim stardim star (55 reviews)

starstarstarstarstar
Great products, but very expensive

What was good about this product or service overall? The platform is the best out there. I have tried just about every... more

stardim stardim stardim stardim star
Some of the worst customer support I have ever seen!

If I could post 0 stars I would! The only good thing about them is it allows me to bring in orders from multiple chan... more

starstarstardim stardim star
Lots of features, but not simple to use

If you are a pro seller, selling in Multiple-Marketplaces, ChannelAdvisor Definitely has all lots of features that can... more

Latest News

ChannelAdvisor Adds Support for eBay Mobile Description

Marketplace management solution ChannelAdvisor Marketplaces has added support for the new mob... more

ChannelAdvisor Releases eBay Deal Planner

The latest update for multichannel management tool ChannelAdvisor Marketplaces includes a new... more

ChannelAdvisor Release Includes Amazon Insights and FBA Dashboard

The 2016 Spring Release of marketplace management solution ChannelAdvisor Marketplaces includ... more

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Marketplace management solution ChannelAdvisor Marketplaces has added support for the new mobile description field on eBay.

eBay now allows users to specify a short summary description that should be displayed to buyers on mobile devices. The short description should summarize the product information and cannot include HTML.

ChannelAdvisor has also added a new "eBay Revise Performance" report which provides details about the revision performance of open listings and recommendations based on the types of changes and processing results.

An update to the Device Preview for description templates includes the most current set of mobile devices on the market today. The Device Preview can be used to get a feel for how a template will display on different devices.

ChannelAdvisor can now automatically withdraw eBay listings with no sales after a certain period of time. Once withdrawn from eBay, the schedule will determine if a new listing should be created allowing users to automatically create a fresh listing which may be more appealing to buyers.

Finally, ChannelAdvisor has a new returns management flow for Jet.com, and a new marketplace integration with Zalando Belgium.

Source: ChannelAdvisor

The latest update for multichannel management tool ChannelAdvisor Marketplaces includes a new tool for creating flash-style eBay sales.

The new Deal Planner introduces a new way to help manage short-term promotions for a merchant's own sales on eBay or official eBay Daily Deals.

Sales can be created for a specified time window and will adjust the price, quantity, or subtitle for the duration of the deal. When the window ends, the special values for the deal will be removed and the listing reverted to the original values for price, quantity, and subtitle.

Source: ChannelAdvisor

The 2016 Spring Release of marketplace management solution ChannelAdvisor Marketplaces includes Amazon feature enhancements and support for the Walmart marketplace.

ChannelAdvisor CEO David Spitz said, "We're excited to help branded manufacturers build stronger strategic connections to retailers and equip our customers with the data, analytics and dashboards needed to make smarter decisions when managing their digital marketing campaigns."

The Amazon Insights feature gives brands and retailers key product information, including stock availability and fulfillment advantages to help accelerate their Amazon sales.

The Amazon FBA Dashboard shows brands and retailers where their SKUs are within Amazon's fulfillment process, the quantity and sales value of their FBA products, where they have excess FBA inventory and a side-by-side comparison of merchant-fulfilled and FBA sales.

ChannelAdvisor's integration with Walmart was announced at ChannelAdvisor's Catalyst conference earlier this month, and is also included in the release.

Source: ChannelAdvisor

Marketplace management solution ChannelAdvisor Marketplaces will be the first software provider to help retailers and brands sell on Walmart's third-party marketplace

"Our integration with Walmart's global marketplace provides retailers and brands with a great opportunity to get in front of Walmart's massive audience," said ChannelAdvisor CEO David Spitz. "We're excited to help Walmart increase its product selection by onboarding more third-party sellers, and to help our customers build their brand recognition on the website of the top retailer in the US."

ChannelAdvisor's integration with Walmart's global marketplace was announced at the Catalyst Americas 2016 conference. Using the integration, ChannelAdvisor customers will be able to list their products on Walmart.com, gaining access to the customers of one of the largest online retailers in the US.

Walmart Marketplace was launched in 2009 and is open to select retailers. Products from third-party retailers are displayed alongside Walmart's own inventory and are labelled as Walmart Marketplace items. The seller name is displayed on third-party items, and sellers gain access to special promotion opportunities like "Value of the Day" offers.

Source: ChannelAdvisor

Marketplace platform provider Mirakl has partnered with ChannelAdvisor to provide ChannelAdvisor customers with access to all Mirakl-powered marketplaces.

"We are pleased to partner with Mirakl to help bring an even more comprehensive and diverse e-commerce network to retailers in the US and abroad," said Mark Vandegrift, ChannelAdvisor vice president of marketplaces product management. "With Mirakl's technology platform and ChannelAdvisor's vast network of merchants, retailers now have access to a robust solution and the opportunity to stay competitive in a complex industry."

Business running their own marketplace using Mirakl can now add the "Access ChannelAdvisor" program to their marketplace solution, providing access to ChannelAdvisor merchants.

Retailers can manage the synchronization of product and order data between ChannelAdvisor and Mirakl using a seamless API-based integration. Specifically, the feature allows Mirakl customers to access real-time product updates and expanded visibility into order fulfillment.

Mirakl-powered marketplaces include Best Buy Canada, Galeries Lafayette, Game, ePrice, Condé Nast and Halfords.

Source: Mirakl

The latest release of multichannel management software ChannelAdvisor Marketplaces includes eBay and Amazon enhancements.

ChannelAdvisor's Amazon repricer has been updated to allow repricing strategies to be created and managed more easily, by selecting from commonly-used pricing strategies as templates for creating custom rules.

eBay processing time has been reduced by an average of 30%, meaning listings on the marketplace can be deactivated more quickly to help prevent overselling.

Source:ChannelAdvisor

Marketplace management solution ChannelAdvisor Marketplaces has released a new feature to help identify inventory listed against the wrong Amazon ASIN.

ChannelAdvisor's "ASIN Mismatch Detection" compares the seller's price to their competitors' prices on the same listing and returns a warning if the seller's price is abnormally low. ASIN mismatches can include listing a single item against an ASIN for a multi-pack, leading to cancellations, returns and losses.

Another change in the latest ChannelAdvisor release is removal of fixed marketplace inventory allocations, as ChannelAdvisor's automatic quantity adjustments has been improved to make it unnecessary.

Source: ChannelAdvisor

Ecommerce software vendor ChannelAdvisor has announced its 2015 full year financial results, with its overall performance significantly improved compared to the previous year.

The total revenue for the year was $100.6 million, a 18 percent increase compared with total revenue of $84.9 million in 2014. On GAAP the company made a net loss of $21 million compared to a loss of $34.5 million in 2014. On EBITDA a profit of $1.4 million was made in 2015 compared to a loss of $19.5 million in 2014.

ChannelAdvisor processed $6.8 billion in total gross merchandise value in 2015, an increase of 19 percent from 2014. Total customer count was 2,898 at the end of the year, an increase of 2 percent from 2,841 customers at the end of 2014.

ChannelAdvisor CEO David Spitz said, "We had a very strong finish to the year, as our fourth quarter revenue and adjusted EBITDA were above the high end of our guidance ranges. Improvements in pricing, our focus on attracting and retaining larger retailers and branded manufacturers, and our emphasis on customer success helped produce a significant increase in gross merchandise value through our platform in the quarter, as well as continued growth in average revenue per customer. Revenue overperformance came largely from a meaningful increase in variable subscription revenue and enabled us to exceed the $100 million mark in annual revenue for the first time in our company's history."

Source: ChannelAdvisor

The latest release of multichannel management software ChannelAdvisor Marketplaces has a new report which compares a merchant's marketplace sales to their competitors.

The new "Marketplace Mix Trend" dashboard shows a monthly marketplace sales break-down compared to the sales of competing sellers.

Other new features in the release include:

  • Amazon Sponsored Products export functionality.
  • New Amazon repricer option to allow one repricing rule to apply to items of various conditions.
  • Improved eBay listing error handling including additional information about the most common policy violations.

ChannelAdvisor also announced four new marketplace integrations are now under development: Bluefly, Choxi, Iguama and Tanga.

Source: ChannelAdvisor

Ecommerce technology company ChannelAdvisor will hold their next European conference at The Savoy hotel in London on 20 April 2016.

Catalyst Connect 2016 is a one-day event that offers brands, retailers and manufacturers the opportunity to hear from insightful speakers, connect with peers and keep a finger on the pulse of online retail.

"Catalyst Connect is the evolution of our popular Catalyst Europe conference," said Zoe Ripley, international marketing director at ChannelAdvisor. "This year we've tailored the conference to help top brands, retailers and manufacturers thrive in the e-commerce landscape. The inspiring keynote presentations, educational workshops and invaluable networking opportunities at Catalyst Connect will help retailers, brands and manufacturers focus their online strategies, so they're equipped for tomorrow's e-commerce."

Topics to be covered at Catalyst Connect 2016 include:

  • Understanding the E-Commerce Trends of Tomorrow
  • International Insights: Demystifying China
  • Tactics for Managing Channel Conflict

ChannelAdvisor is currently offering an early bird Catalyst Connect registration rate of £99 until 31 January 2016. More information and registration.

Source: ChannelAdvisor

See all 188 news items about ChannelAdvisor Marketplaces.

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Supplier

ChannelAdvisor (no other listings)

The Supplier Says

ChannelAdvisor Marketplaces

Whether you sell on one marketplace or a dozen, we offer an industry-leading solution for marketplaces success. ChannelAdvisor Marketplaces will help you list, manage and optimise all your product listings, on over 40 marketplaces (and counting) around the globe. Meanwhile, we’ll keep your inventory levels in sync and your product orders organised, as well as give you access to valuable reporting analytics that’ll help you sell smarter.

With over 2,000 marketplace clients, and over 14 years of experience, we’ve not only seen it all before, but we also see the trends before they happen and help you take advantage of them.
ChannelAdvisor, 15 July 2016
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Added 15 Sep 2005. Last updated 20 Jul 2016.

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