ChannelAdvisor Marketplaces
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Average Rating: starstarhalf stardim stardim star (65 reviews)

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Stay away

Their product is outdated, everything you'll need will be extra! The setup is not free, it's 750 per market place??? Try to cancel it, and you will not be able to!!! I contacted NC attorney general, and wrote a complain on BBB, and still nothing! They charge 6 months upfront and would not ... more

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Great products, but very expensive

What was good about this product or service overall? The platform is the best out there. I have tried just about every other multi-channel listing platform, and Channeladvisor is the best period. If you choose to go with CA take time to learn the ins and outs. What could have been better? -... more

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Some of the worst customer support I have ever seen!

If I could post 0 stars I would! The only good thing about them is it allows me to bring in orders from multiple channels (In most cases) without having to integrate into additional API's Other than that the system has so many bugs and when you try to resolve them with customer service you b... more

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Lots of features, but not simple to use

If you are a pro seller, selling in Multiple-Marketplaces, ChannelAdvisor Definitely has all lots of features that can help you grow your business. However you will need a - full time employee - just to manage ChannelAdvisor. I singed up with them, thought that it will take me a couple of week... more

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BAD EXPERIENCE IN WHOLE AND LOST $7000 AND A YEARS WORK

We signed up with Channel Advisor and they promised us the Earth, and after a year, we were left with an inventory that has copy and copy of the same products, due to an error on their part, of which they did not amend, our seller rated plummeted from 4.9* to around 2.5*. During this time we also ... more

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Horrible customer service, product is outdated

Do NOT use channeladvisor. They do not provide any type of customer service. You'll be lucky if they ever respond to your emails. They do not offer support of any kind. In fact we were told to handle the issues ourselves. more

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Bad. Do not go with ChannelAdvisor

A. They have OK integration with Amazon (But NOT great), Faulty integration with eBay, Worse that bad integration with some other important platforms. B. They will rob you to training, which will be done by people with little knowledge in ecommerce and sometime, little knowledge of their own p... more

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Save your Company a Headache and Keep Looking

We're having the same issues others are having. 1) Worst support I've ever seen. NO phone/chat support, and their ticketing system takes DAYS for a response, no matter how important. 2) RUDE staff. We went to their Catalyst event in Vegas and it was a disaster. It's basically a feel good ... more

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BEWARE!!

We were looking to grow our Amazon Business and engaged with Channel Advisor. After listening to a robust sale presentation about how Channel Advisor can grow our business, we only discovered Channel Advisor is a self managed platform which is based upon eBay. We got horrible support, found out an... more

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TERRIBLE

Been using Channel Advisor fro several years.....The only thing that landed me to this page was looking for a new source. Channel Advisor Customer Service is horrible. The best they do is send you screen shots of web pages for any fixes. I have now been kicked off eBay several times because there ... more

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Description

ChannelAdvisor Marketplaces enables automated delivery of accurate product data, channel management, analytics and the capability to expand internationally.

Reach audiences on global marketplaces such as Amazon, eBay, Cdiscount, Tesco, MeinPaket, Zalando, Le Redoute, Tmall and more.


Latest Reviews

Average Rating: starstarhalf stardim stardim star (65 reviews)

stardim stardim stardim stardim star
Worst investment for my business I ever made!

Unless you are rocking some serious numbers, like well over 100k DO NOT sign up for Channel Advisor. I was told that j... more

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Channel Advisor is the Cadillac of Online Marketpl Software

I've been an online retailer since 2005 (I was 18 when I started my business) and signed with Channel Advisor in 2006.... more

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Just Say NO to ChannelAdvisor

I can't imagine an experience as bad as ours..... We signed up for an EXPENSIVE 1-year contract, and even purchased o... more

Latest News

ChannelAdvisor Release Includes New Assembly Mode for Bundles

Multichannel management solution ChannelAdvisor Marketplaces has a new mode for configuring b... more

ChannelAdvisor Adds Support for Otto, Schwab and Baur Marketplaces in Germany

The latest release for multichannel management solution ChannelAdvisor Marketplaces includes ... more

ChannelAdvisor Releases Algorithmic Repricer for Walmart

Multichannel management solution ChannelAdvisor Marketplaces now offers automatic algorithmic... more

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Using Skubana for Brand (non-PL) products?

...to increase that significantly. Used Channel Advisor years ago, and quit using it.... more

Multi-channel selling from Magento

...solution - currently looking at Channel advisor - (seem very expensive) and GoDataFeed... more

Re: Instagram & eBay

@Stephanie Strong I am being cynical (yet again) but where do you get your facts from... more

Multichannel management solution ChannelAdvisor Marketplaces has a new mode for configuring bundled products.

Bundled products can now be configured in either Standard Mode or Assembly Mode. In Assembly Mode, all components of a bundle are fulfilled from the same distribution center. The available quantity is calculated based on the number of bundles that can be assembled using the components available at each distribution center selected.

The release also includes an update to Walmart Promotional Pricing, to support promotions where the price is not shown to the buyer until they either add the item to their cart or they go through the checkout process.

Source: ChannelAdvisor

The latest release for multichannel management solution ChannelAdvisor Marketplaces includes support for three German marketplaces within the Otto Group of companies.

The three new marketplaces are Otto, Schwab and Baur, spanning fashion, household, toys, sports and multimedia. Otto Group is the largest German online retailer in the fashion and lifestyle sector, with 2.2 million SKUs and 6,000 different brands available.

"We proactively seek ways to help connect our customers to more sources of demand. By adding support for three widely recognised German marketplaces, we're providing our customers product exposure among a new set of shoppers," said Felix Kuehl, head of sales, DACH for ChannelAdvisor. "German online sales are currently estimated to be £49.09 billion and predicted to rise by a further £17 billion by 2020. This means there is a great opportunity for retailers in Germany and retailers should consider scaling now."

"The Otto Group focuses on offering great product selection and we aim to help deliver a great customer experience," said Robert Schlichter, Divisional Manager Marketplace otto.de. "We are excited to offer ChannelAdvisor merchants the opportunity to sell across Otto, Baur and Schwab. Through a single inventory feed to ChannelAdvisor, retailers can list their products across Otto.de, Schwab.de and Baur.de."

Source: ChannelAdvisor

Multichannel management solution ChannelAdvisor Marketplaces now offers automatic algorithmic repricing for the Walmart marketplace.

The new repricer joins ChannelAdvisor's algorithmic repricing tools for Amazon and Jet.com.

Sellers who are currently using ChannelAdvisor to sell on Walmart will now see fields to map on the Walmart Marketplace template to enable repricing.

Source: ChannelAdvisor Blog and Release Notes

ChannelAdvisor's next annual Catalyst Europe conference will be held in Manchester, England on 16 May 2017.

Catalyst Europe will offer networking opportunities with industry peers, and presentations from industry experts, to inform retailers and brands about the future of ecommerce and how they can improve their online businesses.

"It's becoming increasingly complex for retailers and branded manufacturers to stay ahead of the latest e-commerce trends. The industry is constantly evolving and the pace of change is unrelenting. Our aim with Catalyst is to help both retailers and brands prepare for upcoming trends and successfully navigate their e-commerce journey," said Mike Shapaker, managing director, EMEA at ChannelAdvisor. "Catalyst Europe 2017 offers thought-provoking presentations, educational workshops, access to the industry's top channels and unparalleled networking opportunities."

The Catalyst 2017 agenda will include sessions such as:

  • Understanding the e-commerce trends of tomorrow.
  • Creating the optimal customer experience from brand to retailer.
  • Expanding internationally through cross-border trade.
  • Reaching customers on mobile, social and next-generation devices.

ChannelAdvisor is offering an early-bird registration rate of £99 until 16 February 2017. More information and registration.

Source: ChannelAdvisor UK

Ecommerce software provider ChannelAdvisor Marketplaces has announced its next ecommerce event for the automotive industry.

AutoCommerce 2017 will be held on March 6th in Nashville, TN, in conjunction with Catalyst Americas 2017. The event will focus on ecommerce opportunities and best practices for automotive and powersports retailers.

"ChannelAdvisor is committed to providing automotive and powersports retailers with innovative new tools and practices to help them sell in a competitive e-commerce landscape," said Curt McDowell, ChannelAdvisor automotive business development manager. "For the sixth consecutive year, AutoCommerce attendees will get a chance to learn from e-commerce and automotive experts and will leave with tangible tips to help them increase sales. The event also features a fantastic opportunity to network with other automotive retailers and industry experts."

Past AutoCommerce speakers have included Specialty Equipment Market Association (SEMA) President and CEO Chris Kersting, along with leaders from Sears.com, eBay Motors, Amazon, and Newegg.

The registration fee to attend AutoCommerce is $99. More information and registration.

Source: ChannelAdvisor

The latest release for multichannel management solution ChannelAdvisor Marketplaces includes automated sales data exports, and product repricing for the Jet.com marketplace.

The new "customized sales exports" features allows users to customize and schedule exports of order data. The feature can be used for transmission of orders to drop ship partners, monitoring return requests, back office integration and more. Orders, shipments, and refunds can be exported via email or FTP as a customized CSV, TXT, XML or JSON file at a predefined interval from every 15 minutes up to every 24 hours.

ChannelAdvisor is now offering repricing capabilities with the Jet marketplace. Sellers who are currently using ChannelAdvisor to sell on Jet will see new fields to map on the Jet template to enable automatic repricing.

Finally, the latest ChannelAdvisor release includes support for eBay Promotions Manager in the US, UK, Germany and Australia. ChannelAdvisor can now create eBay Promotions Manager campaigns to increase order sizes, attract more shoppers and cross-sell related items.

Source: ChannelAdvisor

ChannelAdvisor's annual Catalyst America event will take place March 6-8, 2017 at the Music City Center in Nashville, Tennessee.

The event will offer networking opportunities with industry peers, as well as presentations from industry experts and visionaries to inform retailers and branded manufacturers about the future of e-commerce and how they can improve their online businesses.

"Faced with a challenging and constantly changing e-commerce landscape, retailers and brands are expected to stay ahead of emerging trends," said David Spitz, ChannelAdvisor CEO. "Catalyst Americas 2017 offers industry-leading presentations, educational breakout sessions and valuable networking opportunities that will prepare sellers with the innovative strategies they need to compete and win."

Sessions will cover topics including:

  • Understanding the e-commerce trends of tomorrow
  • Creating the optimal customer experience from brand to retailer
  • Expanding internationally through cross-border trade
  • Reaching customers on mobile, social and next-generation devices

Early-bird registration is $975 until January 16, 2017, and registrations prior to November 15, 2016 are eligible for additional savings of $99 using the promo code VIP2017. More information.

Source: ChannelAdvisor

Marketplace management solution ChannelAdvisor Marketplaces has released a new algorithmic Amazon repricing option.

ChannelAdvisor's algorithmic repricing model is designed to win the Buy Box at the highest possible price, by monitoring the Buy Box status and evaluating the competition to arrive at an optimal price. As the competitive landscape changes, your price will be raised and lowered to maximize revenue and profitability.

Other ChannelAdvisor updates include:

  • Multi-ASIN Repricing so a product can be repriced against multiple ASINs beyond its own.
  • Sponsored Products Automation for Amazon US and EU marketplaces, allowing ChannelAdvisor to automatically pause poor performing keywords in Sponsored Products Campaigns or Ad Groups.
  • Support for listing on Amazon India.

Source: ChannelAdvisor

Marketplace management solution ChannelAdvisor Marketplaces has added support for eBay's new "Promoted Listings" advertising program.

eBay Promoted Listings is an advertising program that puts seller listings in highly visible placements on a unique cost-per-sale model. Sellers bid for placement and only pay when there is a sale. Using ChannelAdvisor, retailers and brands can efficiently create and manage Promoted Listing campaigns to deliver ads for products that are tailored to consumer searches. Consumers who click on the ad are taken directly to the eBay product detail page where they can purchase the product.

"Promoted Listings are a great way for retailers and brands to gain maximum exposure for their products on eBay," said ChannelAdvisor CEO David Spitz. "Building campaigns that advertise hot items is a great way for retailers to help boost their online sales this holiday season. We're excited to work with our customers to ensure they're making a concerted effort to get their products front and center on the popular website."

"eBay's Promoted Listings offering allows merchants to put their best-selling merchandise and seasonal must-haves in front of the right buyers, while taking advantage of a transparent and innovative cost-per-sale model," said Hal Lawton, SVP of eBay North America. "We're excited to partner with ChannelAdvisor to enable a simple process for sellers to implement this service and take their eBay business to the next level."

ChannelAdvisor says it is the first ecommerce solution provider to support eBay Promoted Listings.

Source: ChannelAdvisor

Marketplace management solution ChannelAdvisor Marketplaces has new integrations with three marketplaces from around the world.

They are:

  • Flubit, a UK marketplace profiled on the Web Retailer blog in 2014. Flubit provides a private marketplace driven by buyer requests, and aims to provide a better price on almost any product.
  • ManoMano, a European marketplace offering DIY and Home & Garden products. ManoMano operates in the UK, France, Italy and Spain, with Germany coming soon.
  • Tanga, a US marketplace focused on daily deals. Tanga uses targeted email campaigns and promotional events to give products maximum exposure.

The new marketplaces are available now to all ChannelAdvisor customers.

Source: ChannelAdvisor

See all 200 news items about ChannelAdvisor Marketplaces.

comments Do you have news about ChannelAdvisor Marketplaces? Let us know.

Discussions

Using Skubana for Brand (non-PL) products?

...to increase that significantly. Used Channel Advisor years ago, and quit using it.... more

Multi-channel selling from Magento

...solution - currently looking at Channel advisor - (seem very expensive) and GoDataFeed... more

Re: Instagram & eBay

@Stephanie Strong I am being cynical (yet again) but where do you get your facts from... more

Re: Introduce yourself here

...I am an Enterprise Account Manager for ChannelAdvisor in USA and am eager to achieve all of... more

Re: Multi-channel listing software

...you don't need. I cannot recommend channel advisor, I found it was a waste of money and... more

Re: Multi-channel listing software

I am thinking of using ChannelAdvisor. Does anybody have experience using it? more

Re: Cloud Commerce Pro

...be forced to be stuck with it.... ChannelAdvisor I heard is super expensive, Volo said... more

Re: Cloud Commerce Pro

..., in my opinion, are Linnworks and Channel Advisor. (Most of my clients use Linnworks due... more

Re: Which inventory control software do you use and why ?

After bad experiences with Channel Advisor and Zoovy (amazingly bad), we ended up writing our... more

Re: Problems with Amazon European Marketplace Integration?

...for the Volo vs ChannelAdvisor part, I don't really want to start a... more

comments Want to talk about ChannelAdvisor Marketplaces? Start a new discussion (you don't have to register first).

Supplier

ChannelAdvisor (no other listings)

The Supplier Says

ChannelAdvisor Marketplaces

Whether you sell on one marketplace or a dozen, we offer an industry-leading solution for marketplaces success. ChannelAdvisor Marketplaces will help you list, manage and optimise all your product listings, on over 40 marketplaces (and counting) around the globe. Meanwhile, we’ll keep your inventory levels in sync and your product orders organised, as well as give you access to valuable reporting analytics that’ll help you sell smarter.

With over 2,000 marketplace clients, and over 14 years of experience, we’ve not only seen it all before, but we also see the trends before they happen and help you take advantage of them.
ChannelAdvisor, 15 July 2016
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Updated 12 Feb 2017.

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