ChannelAdvisor Marketplaces
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Average Rating: starstarhalf stardim stardim star (59 reviews)

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Bad. Do not go with ChannelAdvisor

A. They have OK integration with Amazon (But NOT great), Faulty integration with eBay, Worse that bad integration with some other important platforms. B. They will rob you to training, which will be done by people with little knowledge in ecommerce and sometime, little knowledge of their own p... more

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Save your Company a Headache and Keep Looking

We're having the same issues others are having. 1) Worst support I've ever seen. NO phone/chat support, and their ticketing system takes DAYS for a response, no matter how important. 2) RUDE staff. We went to their Catalyst event in Vegas and it was a disaster. It's basically a feel good ... more

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We were looking to grow our Amazon Business and engaged with Channel Advisor. After listening to a robust sale presentation about how Channel Advisor can grow our business, we only discovered Channel Advisor is a self managed platform which is based upon eBay. We got horrible support, found out an... more

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Been using Channel Advisor fro several years.....The only thing that landed me to this page was looking for a new source. Channel Advisor Customer Service is horrible. The best they do is send you screen shots of web pages for any fixes. I have now been kicked off eBay several times because there ... more

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Dont waist your money!

I am a top online seller. Just spend $10000 usd and received nothing!! If you have extra cash, give it to Charity, do not give it to this people. If I was a UK or USA company, I would of take this people to court. more

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never dealt with such incompetance.

Was told no one could deal with my questions as it was end of month and the teams were trying to close deals. I could NOT get a straight answer and have never dealt with such an unprofessional company. more

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Bait and Switch Company

Brief list of problems we experienced: 1. The timing and scheduling with account managers are impossible after you pay you will never have any customer support. 2. Sandbox testing was not provided and took a week to access 3. No multi channel ability to function with our product if which ... more

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Very Unsatisfied customer. Highly Not Recommended Company

As a client of ChannelAdvisor, I am telling you from experience what we went through extremely difficult hardships with the company. We started in good faith and wanted to end in good faith. However, we were trying and trying to work with them, but all they want is your money and they are not ... more

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We signed up with this company and the service they provided was zero ! When we complained they asked for more money which we refused to give because we paid them what we agreed in contract. Now they will not refund or provide any service for the money we paid. Please try other companies, do no... more

Overview of Channel Advisor from

Channel Advisor has been an integral partner for our e-commerce strategy for 5 years. We currently run our webstore and Amazon sites through Channel Advisor, and previously eBay UK and France. As a lot of companies, we moved to Channel Advisor to get more integrated, efficient way of managin... more

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ChannelAdvisor Marketplaces enables automated delivery of accurate product data, channel management, analytics and the capability to expand internationally.

Reach audiences on global marketplaces such as Amazon, eBay, Cdiscount, Tesco, MeinPaket, Zalando, Le Redoute, Tmall and more.

Latest Reviews

Average Rating: starstarhalf stardim stardim star (59 reviews)

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Run For The Hills!

If you are reading this you have probably spoken with Chanel Advisor and are considering using their services, I did e... more

starstarstardim stardim star
Mediocre at best--but useful

Initially we started out with high expectations when using Channel Advisor. A lot of that was due to them promising u... more

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How Channel Advisor helped destroy my small business

I have been very keen to finally get around to writing this honest and factual account of the experience I have had wi... more

Latest News

ChannelAdvisor Catalyst Americas 2017 to be Held in Nashville

ChannelAdvisor's annual Catalyst America event will take place March 6-8, 2017 at the Mus... more

ChannelAdvisor Releases Algorithmic Amazon Repricer

Marketplace management solution ChannelAdvisor Marketplaces has released a new algorithmic Am... more

ChannelAdvisor Adds Support for eBay Promoted Listings

Marketplace management solution ChannelAdvisor Marketplaces has added support for eBay's ... more

Related Discussions

Re: Instagram & eBay

@Stephanie Strong I am being cynical (yet again) but where do you get your facts from... more

Re: Introduce yourself here

...I am an Enterprise Account Manager for ChannelAdvisor in USA and am eager to achieve all of... more

Re: Multi-channel listing software don't need. I cannot recommend channel advisor, I found it was a waste of money and... more

ChannelAdvisor's annual Catalyst America event will take place March 6-8, 2017 at the Music City Center in Nashville, Tennessee.

The event will offer networking opportunities with industry peers, as well as presentations from industry experts and visionaries to inform retailers and branded manufacturers about the future of e-commerce and how they can improve their online businesses.

"Faced with a challenging and constantly changing e-commerce landscape, retailers and brands are expected to stay ahead of emerging trends," said David Spitz, ChannelAdvisor CEO. "Catalyst Americas 2017 offers industry-leading presentations, educational breakout sessions and valuable networking opportunities that will prepare sellers with the innovative strategies they need to compete and win."

Sessions will cover topics including:

  • Understanding the e-commerce trends of tomorrow
  • Creating the optimal customer experience from brand to retailer
  • Expanding internationally through cross-border trade
  • Reaching customers on mobile, social and next-generation devices

Early-bird registration is $975 until January 16, 2017, and registrations prior to November 15, 2016 are eligible for additional savings of $99 using the promo code VIP2017. More information.

Source: ChannelAdvisor

Marketplace management solution ChannelAdvisor Marketplaces has released a new algorithmic Amazon repricing option.

ChannelAdvisor's algorithmic repricing model is designed to win the Buy Box at the highest possible price, by monitoring the Buy Box status and evaluating the competition to arrive at an optimal price. As the competitive landscape changes, your price will be raised and lowered to maximize revenue and profitability.

Other ChannelAdvisor updates include:

  • Multi-ASIN Repricing so a product can be repriced against multiple ASINs beyond its own.
  • Sponsored Products Automation for Amazon US and EU marketplaces, allowing ChannelAdvisor to automatically pause poor performing keywords in Sponsored Products Campaigns or Ad Groups.
  • Support for listing on Amazon India.

Source: ChannelAdvisor

Marketplace management solution ChannelAdvisor Marketplaces has added support for eBay's new "Promoted Listings" advertising program.

eBay Promoted Listings is an advertising program that puts seller listings in highly visible placements on a unique cost-per-sale model. Sellers bid for placement and only pay when there is a sale. Using ChannelAdvisor, retailers and brands can efficiently create and manage Promoted Listing campaigns to deliver ads for products that are tailored to consumer searches. Consumers who click on the ad are taken directly to the eBay product detail page where they can purchase the product.

"Promoted Listings are a great way for retailers and brands to gain maximum exposure for their products on eBay," said ChannelAdvisor CEO David Spitz. "Building campaigns that advertise hot items is a great way for retailers to help boost their online sales this holiday season. We're excited to work with our customers to ensure they're making a concerted effort to get their products front and center on the popular website."

"eBay's Promoted Listings offering allows merchants to put their best-selling merchandise and seasonal must-haves in front of the right buyers, while taking advantage of a transparent and innovative cost-per-sale model," said Hal Lawton, SVP of eBay North America. "We're excited to partner with ChannelAdvisor to enable a simple process for sellers to implement this service and take their eBay business to the next level."

ChannelAdvisor says it is the first ecommerce solution provider to support eBay Promoted Listings.

Source: ChannelAdvisor

Marketplace management solution ChannelAdvisor Marketplaces has new integrations with three marketplaces from around the world.

They are:

  • Flubit, a UK marketplace profiled on the Web Retailer blog in 2014. Flubit provides a private marketplace driven by buyer requests, and aims to provide a better price on almost any product.
  • ManoMano, a European marketplace offering DIY and Home & Garden products. ManoMano operates in the UK, France, Italy and Spain, with Germany coming soon.
  • Tanga, a US marketplace focused on daily deals. Tanga uses targeted email campaigns and promotional events to give products maximum exposure.

The new marketplaces are available now to all ChannelAdvisor customers.

Source: ChannelAdvisor

Marketplace management solution ChannelAdvisor Marketplaces has partnered with UK-based mail consolidator GFS.

The new partnership provides ChannelAdvisor customers with the ability to print labels straight from ChannelAdvisor using GFS' multi-carrier despatch platform. Sellers can save time and money and reduce manual processing, as parcel tracking numbers are automatically provided back to sales channels and consumers.

Sham Singh, Head of Channel Development for GFS, says: "Its win-win for both of our growing customer bases; customers can access the amazing control and visibility ChannelAdvisor provides with their sales and inventory tools, fully supported by our swift despatch solutions and our shipping expertise. I am delighted ChannelAdvisor have collaborated on this integration with GFS, I feel we both share the same passion for providing sellers with the tools to excel in the aggressive online arena."

Håkan Thyr, Director of Partnerships, EMEA for ChannelAdvisor, says: "We're excited to announce this strategic alliance with GFS. Our aim is always to help retailers optimise their e-commerce operations, and by working with GFS, our customers have an even more seamless and effective way of managing orders, from listing to despatch. GFS is a great parcel and carrier platform and we're thrilled to be able to add them to our partner ecosystem."

ChannelAdvisor customers will be able to access GFS' competitive carrier rates and expertise in shipping.

Source: GFS

The latest release of multichannel management software ChannelAdvisor Marketplaces includes suggested inventory quantities for shipments into Amazon's warehouses.

The new Suggested FBA Inbound Quantity feature is based on demand for FBA items, taking into account historic sales, year over year growth, and recent performance trends, to project the quantity that should be sent to FBA facilities. The default weeks of cover used in the calculation is set to 8 weeks, but it can be adjusted.

ChannelAdvisor also has a new "read only" permission setting for business rules, allowing specified users to view business rules but not create or edit them.

Finally, enhancements have been made to the eBay Deal Planner feature, which allows adjustments to eBay listing price, quantity, and subtitle for a selected amount of time. Now users can select multiple brands or categories, filter based on labels, and apply free shipping as well.

Source: ChannelAdvisor

Marketplace management solution ChannelAdvisor Marketplaces has added support for the new mobile description field on eBay.

eBay now allows users to specify a short summary description that should be displayed to buyers on mobile devices. The short description should summarize the product information and cannot include HTML.

ChannelAdvisor has also added a new "eBay Revise Performance" report which provides details about the revision performance of open listings and recommendations based on the types of changes and processing results.

An update to the Device Preview for description templates includes the most current set of mobile devices on the market today. The Device Preview can be used to get a feel for how a template will display on different devices.

ChannelAdvisor can now automatically withdraw eBay listings with no sales after a certain period of time. Once withdrawn from eBay, the schedule will determine if a new listing should be created allowing users to automatically create a fresh listing which may be more appealing to buyers.

Finally, ChannelAdvisor has a new returns management flow for, and a new marketplace integration with Zalando Belgium.

Source: ChannelAdvisor

The latest update for multichannel management tool ChannelAdvisor Marketplaces includes a new tool for creating flash-style eBay sales.

The new Deal Planner introduces a new way to help manage short-term promotions for a merchant's own sales on eBay or official eBay Daily Deals.

Sales can be created for a specified time window and will adjust the price, quantity, or subtitle for the duration of the deal. When the window ends, the special values for the deal will be removed and the listing reverted to the original values for price, quantity, and subtitle.

Source: ChannelAdvisor

The 2016 Spring Release of marketplace management solution ChannelAdvisor Marketplaces includes Amazon feature enhancements and support for the Walmart marketplace.

ChannelAdvisor CEO David Spitz said, "We're excited to help branded manufacturers build stronger strategic connections to retailers and equip our customers with the data, analytics and dashboards needed to make smarter decisions when managing their digital marketing campaigns."

The Amazon Insights feature gives brands and retailers key product information, including stock availability and fulfillment advantages to help accelerate their Amazon sales.

The Amazon FBA Dashboard shows brands and retailers where their SKUs are within Amazon's fulfillment process, the quantity and sales value of their FBA products, where they have excess FBA inventory and a side-by-side comparison of merchant-fulfilled and FBA sales.

ChannelAdvisor's integration with Walmart was announced at ChannelAdvisor's Catalyst conference earlier this month, and is also included in the release.

Source: ChannelAdvisor

Marketplace management solution ChannelAdvisor Marketplaces will be the first software provider to help retailers and brands sell on Walmart's third-party marketplace

"Our integration with Walmart's global marketplace provides retailers and brands with a great opportunity to get in front of Walmart's massive audience," said ChannelAdvisor CEO David Spitz. "We're excited to help Walmart increase its product selection by onboarding more third-party sellers, and to help our customers build their brand recognition on the website of the top retailer in the US."

ChannelAdvisor's integration with Walmart's global marketplace was announced at the Catalyst Americas 2016 conference. Using the integration, ChannelAdvisor customers will be able to list their products on, gaining access to the customers of one of the largest online retailers in the US.

Walmart Marketplace was launched in 2009 and is open to select retailers. Products from third-party retailers are displayed alongside Walmart's own inventory and are labelled as Walmart Marketplace items. The seller name is displayed on third-party items, and sellers gain access to special promotion opportunities like "Value of the Day" offers.

Source: ChannelAdvisor

See all 194 news items about ChannelAdvisor Marketplaces.

comments Do you have news about ChannelAdvisor Marketplaces? Let us know.


Re: Instagram & eBay

@Stephanie Strong I am being cynical (yet again) but where do you get your facts from... more

Re: Introduce yourself here

...I am an Enterprise Account Manager for ChannelAdvisor in USA and am eager to achieve all of... more

Re: Multi-channel listing software
New don't need. I cannot recommend channel advisor, I found it was a waste of money and... more

Re: Multi-channel listing software

I am thinking of using ChannelAdvisor. Does anybody have experience using it? more

Re: Cloud Commerce Pro forced to be stuck with it.... ChannelAdvisor I heard is super expensive, Volo said... more

Re: Cloud Commerce Pro

..., in my opinion, are Linnworks and Channel Advisor. (Most of my clients use Linnworks due... more

Re: Which inventory control software do you use and why ?

After bad experiences with Channel Advisor and Zoovy (amazingly bad), we ended up writing our... more

Re: Problems with Amazon European Marketplace Integration?

...for the Volo vs ChannelAdvisor part, I don't really want to start a... more

Re: Problems with Amazon European Marketplace Integration?

...currently contemplating looking at Channel Advisor, but I'm weighing the costs versus the... more

Re: Anyone happy with ChannelAdvisor?

Hi there, I can't speak on behalf of ChannelAdvisor but it really does depend on what you... more

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The Supplier Says

ChannelAdvisor Marketplaces

Whether you sell on one marketplace or a dozen, we offer an industry-leading solution for marketplaces success. ChannelAdvisor Marketplaces will help you list, manage and optimise all your product listings, on over 40 marketplaces (and counting) around the globe. Meanwhile, we’ll keep your inventory levels in sync and your product orders organised, as well as give you access to valuable reporting analytics that’ll help you sell smarter.

With over 2,000 marketplace clients, and over 14 years of experience, we’ve not only seen it all before, but we also see the trends before they happen and help you take advantage of them.
ChannelAdvisor, 15 July 2016
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Added 15 Sep 2005. Last updated 3 Oct 2016.

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