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Average Rating: starstarhalf stardim stardim star (82 reviews)

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Lots of features, but not simple to use

If you are a pro seller, selling in Multiple-Marketplaces, ChannelAdvisor Definitely has all lots of features that can help you grow your business. However you will need a - full time employee - just to manage ChannelAdvisor. I singed up with them, thought that it will take me a couple of week... more

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BAD EXPERIENCE IN WHOLE AND LOST $7000 AND A YEARS WORK

We signed up with Channel Advisor and they promised us the Earth, and after a year, we were left with an inventory that has copy and copy of the same products, due to an error on their part, of which they did not amend, our seller rated plummeted from 4.9* to around 2.5*. During this time we also ... more

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Horrible customer service, product is outdated

Do NOT use channeladvisor. They do not provide any type of customer service. You'll be lucky if they ever respond to your emails. They do not offer support of any kind. In fact we were told to handle the issues ourselves. more

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Bad. Do not go with ChannelAdvisor

A. They have OK integration with Amazon (But NOT great), Faulty integration with eBay, Worse that bad integration with some other important platforms. B. They will rob you to training, which will be done by people with little knowledge in ecommerce and sometime, little knowledge of their own p... more

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Save your Company a Headache and Keep Looking

We're having the same issues others are having. 1) Worst support I've ever seen. NO phone/chat support, and their ticketing system takes DAYS for a response, no matter how important. 2) RUDE staff. We went to their Catalyst event in Vegas and it was a disaster. It's basically a feel good ... more

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BEWARE!!

We were looking to grow our Amazon Business and engaged with Channel Advisor. After listening to a robust sale presentation about how Channel Advisor can grow our business, we only discovered Channel Advisor is a self managed platform which is based upon eBay. We got horrible support, found out an... more

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TERRIBLE

Been using Channel Advisor fro several years.....The only thing that landed me to this page was looking for a new source. Channel Advisor Customer Service is horrible. The best they do is send you screen shots of web pages for any fixes. I have now been kicked off eBay several times because there ... more

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Dont waist your money!

I am a top online seller. Just spend $10000 usd and received nothing!! If you have extra cash, give it to Charity, do not give it to this people. If I was a UK or USA company, I would of take this people to court. more

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never dealt with such incompetance.

Was told no one could deal with my questions as it was end of month and the teams were trying to close deals. I could NOT get a straight answer and have never dealt with such an unprofessional company. more

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Bait and Switch Company

Brief list of problems we experienced: 1. The timing and scheduling with account managers are impossible after you pay you will never have any customer support. 2. Sandbox testing was not provided and took a week to access 3. No multi channel ability to function with our product if which ... more

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Description

ChannelAdvisor Marketplaces enables automated delivery of accurate product data, channel management, analytics and the capability to expand internationally.

Reach audiences on global marketplaces such as Amazon, eBay, Cdiscount, Tesco, MeinPaket, Zalando, Le Redoute, Tmall and more.


Latest Reviews

Average Rating: starstarhalf stardim stardim star (82 reviews)

starstarstarstarstar
Great platform and great people

What was good about this product or service overall? Great customer service and always willing to listen to customers ... more

starstarstarstarstar
Excellent Company

Excellent company. Channel Advisor has helped us launch and grow our e-commerce business at a much faster rate and sca... more

starstarstarstarstar
Great managed services

ChannelAdvisor has helped out business tremendously. They have been extremely responsive and their knowledge of the in... more

Latest News

ChannelAdvisor Announces New Strategic Partnership with eBay

Multichannel management solution ChannelAdvisor has a new partnership with eBay. "Sin... more

ChannelAdvisor Adds Drop Shipping for Amazon Vendor Central, Jet and Overstock

Multichannel management solution ChannelAdvisor Marketplaces has added the ability for seller... more

ChannelAdvisor Adds Support For Fruugo Marketplace

Multichannel management solution ChannelAdvisor Marketplaces now supports international marke... more

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Multichannel management solution ChannelAdvisor has a new partnership with eBay.

"Since our founding 16 years ago, eBay has been a core partner to ChannelAdvisor and we're excited to strengthen that relationship," said David Spitz, ChannelAdvisor CEO. "This strategic partnership will allow us to more closely work with the eBay team to help drive growth for our mutual customers on eBay."

"We have worked with ChannelAdvisor since their beginning and have always valued them as a trusted and reliable partner for us, as well as our sellers," said Hal Lawton, eBay Senior Vice President of North America. "We're excited to strengthen our strategic partnership and we look forward to helping our joint customers grow their businesses and expand their marketplace presence."

ChannelAdvisor announced earlier that year that it was the first ecommerce solution provider to support eBay Promoted Listings, a new advertising program for sellers to promote listings on a cost-per-sale model. ChannelAdvisor also recently released algorithmic repricing for eBay. The repricer helps sellers stay competitive by improving the chance of winning top placement while maximizing profit margin through machine learning and real-time analytics.

Source: ChannelAdvisor

Multichannel management solution ChannelAdvisor Marketplaces has added the ability for sellers to drop ship orders from Amazon first-party sales.

ChannelAdvisor also now supports drop shipping for orders from Jet.com and Overstock.

ChannelAdvisor announced support for Amazon Vendor Central purchase orders, and drop ship orders, at the Catalyst Americas conference in March this year.

The new support for Amazon Vendor Central orders is currently in limited availability.

Source: ChannelAdvisor

Multichannel management solution ChannelAdvisor Marketplaces now supports international marketplace Fruugo.

When a retailer lists on Fruugo, their products can go live on up to 32 different country-specific versions of the Fruugo site, using 17 different languages and 21 different currencies. Each country site is fully localized to the customer in terms of language, currency, payment method, product availability, shipping and pricing. Shoppers have the ability to add multiple products into their Fruugo shopping cart from multiple retailers, even if the retailers are based in different countries.

"We're always looking for new ways to help retailers and branded manufacturers scale to new audiences and regions, so we're excited by the unique opportunity that Fruugo offers our customers," said Mike Shapaker, vice president and managing director, EMEA at ChannelAdvisor.

"Fruugo's platform empowers customers to have a truly global shopping experience by giving them access to products from a wide range of categories from retailers around the world. It's an interesting marketplace model and one we think ChannelAdvisor customers will be able to leverage to expand to new regions."

Source: ChannelAdvisor

Multichannel management solution ChannelAdvisor Marketplaces has launched its own network of integrated logistics providers, accessible from within the software.

The ChannelAdvisor Fulfillment Network helps sellers streamline their fulfillment process through a shipping carrier integration supporting Amazon Seller Fulfilled Prime, FedEx, UPS and USPS. In addition to native integrations already available, the ChannelAdvisor Fulfillment Network also offers access to dozens of third party logistics providers, freight forwarders, and software solutions.

"This release marks one of the most exciting platform enhancements to date," said David Spitz, ChannelAdvisor CEO. "We have unveiled new functionality that will support first-party and drop shipping, creating a seamless, efficient experience for brands and retailers no matter how they are selling on marketplaces. Our product teams have been working in overdrive to deliver this functionality and much more, and I'm thrilled with the progress and the value it can bring our customers."

The release also includes:

  • Purchase orders for wholesale.
  • "Access ChannelAdvisor" platform providing support for new marketplaces including TopHatter, Fruugo, and Pricefalls.
  • Improved support for Facebook ads and Google Local Inventory Ads.
  • Drop ship platform capabilities.
  • Amazon Vendor support including AMS advertising programs.

Source: ChannelAdvisor

The latest update for multi-channel management solution ChannelAdvisor Marketplaces includes algorithmic eBay repricing, new competition monitoring reports for Amazon, and the inclusion of Walmart and Jet.com sales data in benchmarking reports.

eBay algorithmic repricing is currently in limited release for selected sellers. It follows the release of algorithmic repricing for Walmart in January and for Amazon in September 2016.

The new "Competitive Environment Dashboard" shows Amazon sellers who their competitors and where they could be losing market share, to help them make informed decisions about their Amazon business. The new dashboard is available for all Amazon marketplaces except China.

Walmart and Jet.com data has been added to ChannelAdvisor's Benchmarking Platform. ChannelAdvisor Benchmarking is an industry-first suite of customizable dashboards that provide insight into how a seller's performance compares to other retailers and brands, using data from transactions processed through ChannelAdvisor's platform.

Source: ChannelAdvisor

Multichannel management solution ChannelAdvisor Marketplaces has a new mode for configuring bundled products.

Bundled products can now be configured in either Standard Mode or Assembly Mode. In Assembly Mode, all components of a bundle are fulfilled from the same distribution center. The available quantity is calculated based on the number of bundles that can be assembled using the components available at each distribution center selected.

The release also includes an update to Walmart Promotional Pricing, to support promotions where the price is not shown to the buyer until they either add the item to their cart or they go through the checkout process.

Source: ChannelAdvisor

The latest release for multichannel management solution ChannelAdvisor Marketplaces includes support for three German marketplaces within the Otto Group of companies.

The three new marketplaces are Otto, Schwab and Baur, spanning fashion, household, toys, sports and multimedia. Otto Group is the largest German online retailer in the fashion and lifestyle sector, with 2.2 million SKUs and 6,000 different brands available.

"We proactively seek ways to help connect our customers to more sources of demand. By adding support for three widely recognised German marketplaces, we're providing our customers product exposure among a new set of shoppers," said Felix Kuehl, head of sales, DACH for ChannelAdvisor. "German online sales are currently estimated to be £49.09 billion and predicted to rise by a further £17 billion by 2020. This means there is a great opportunity for retailers in Germany and retailers should consider scaling now."

"The Otto Group focuses on offering great product selection and we aim to help deliver a great customer experience," said Robert Schlichter, Divisional Manager Marketplace otto.de. "We are excited to offer ChannelAdvisor merchants the opportunity to sell across Otto, Baur and Schwab. Through a single inventory feed to ChannelAdvisor, retailers can list their products across Otto.de, Schwab.de and Baur.de."

Source: ChannelAdvisor

Multichannel management solution ChannelAdvisor Marketplaces now offers automatic algorithmic repricing for the Walmart marketplace.

The new repricer joins ChannelAdvisor's algorithmic repricing tools for Amazon and Jet.com.

Sellers who are currently using ChannelAdvisor to sell on Walmart will now see fields to map on the Walmart Marketplace template to enable repricing.

Source: ChannelAdvisor Blog and Release Notes

ChannelAdvisor's next annual Catalyst Europe conference will be held in Manchester, England on 16 May 2017.

Catalyst Europe will offer networking opportunities with industry peers, and presentations from industry experts, to inform retailers and brands about the future of ecommerce and how they can improve their online businesses.

"It's becoming increasingly complex for retailers and branded manufacturers to stay ahead of the latest e-commerce trends. The industry is constantly evolving and the pace of change is unrelenting. Our aim with Catalyst is to help both retailers and brands prepare for upcoming trends and successfully navigate their e-commerce journey," said Mike Shapaker, managing director, EMEA at ChannelAdvisor. "Catalyst Europe 2017 offers thought-provoking presentations, educational workshops, access to the industry's top channels and unparalleled networking opportunities."

The Catalyst 2017 agenda will include sessions such as:

  • Understanding the e-commerce trends of tomorrow.
  • Creating the optimal customer experience from brand to retailer.
  • Expanding internationally through cross-border trade.
  • Reaching customers on mobile, social and next-generation devices.

ChannelAdvisor is offering an early-bird registration rate of £99 until 16 February 2017. More information and registration.

Source: ChannelAdvisor UK

Ecommerce software provider ChannelAdvisor Marketplaces has announced its next ecommerce event for the automotive industry.

AutoCommerce 2017 will be held on March 6th in Nashville, TN, in conjunction with Catalyst Americas 2017. The event will focus on ecommerce opportunities and best practices for automotive and powersports retailers.

"ChannelAdvisor is committed to providing automotive and powersports retailers with innovative new tools and practices to help them sell in a competitive e-commerce landscape," said Curt McDowell, ChannelAdvisor automotive business development manager. "For the sixth consecutive year, AutoCommerce attendees will get a chance to learn from e-commerce and automotive experts and will leave with tangible tips to help them increase sales. The event also features a fantastic opportunity to network with other automotive retailers and industry experts."

Past AutoCommerce speakers have included Specialty Equipment Market Association (SEMA) President and CEO Chris Kersting, along with leaders from Sears.com, eBay Motors, Amazon, and Newegg.

The registration fee to attend AutoCommerce is $99. More information and registration.

Source: ChannelAdvisor

See all 205 news items about ChannelAdvisor Marketplaces.

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Supplier

ChannelAdvisor (no other listings)

The Supplier Says

ChannelAdvisor Marketplaces

Whether you sell on one marketplace or a dozen, we offer an industry-leading solution for marketplaces success. ChannelAdvisor Marketplaces will help you list, manage and optimise all your product listings, on over 40 marketplaces (and counting) around the globe. Meanwhile, we’ll keep your inventory levels in sync and your product orders organised, as well as give you access to valuable reporting analytics that’ll help you sell smarter.

With over 2,000 marketplace clients, and over 14 years of experience, we’ve not only seen it all before, but we also see the trends before they happen and help you take advantage of them.
ChannelAdvisor, 15 July 2016
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Updated 25 Mar 2017.

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