ChannelAdvisor Marketplaces
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Average Rating: starstarstardim stardim star (92 reviews)

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Lots of features, but not simple to use

If you are a pro seller, selling in Multiple-Marketplaces, ChannelAdvisor Definitely has all lots of features that can help you grow your business. However you will need a - full time employee - just to manage ChannelAdvisor. I singed up with them, thought that it will take me a couple of week... more

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BAD EXPERIENCE IN WHOLE AND LOST $7000 AND A YEARS WORK

We signed up with Channel Advisor and they promised us the Earth, and after a year, we were left with an inventory that has copy and copy of the same products, due to an error on their part, of which they did not amend, our seller rated plummeted from 4.9* to around 2.5*. During this time we also ... more

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Horrible customer service, product is outdated

Do NOT use channeladvisor. They do not provide any type of customer service. You'll be lucky if they ever respond to your emails. They do not offer support of any kind. In fact we were told to handle the issues ourselves. more

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Bad. Do not go with ChannelAdvisor

A. They have OK integration with Amazon (But NOT great), Faulty integration with eBay, Worse that bad integration with some other important platforms. B. They will rob you to training, which will be done by people with little knowledge in ecommerce and sometime, little knowledge of their own p... more

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Save your Company a Headache and Keep Looking

We're having the same issues others are having. 1) Worst support I've ever seen. NO phone/chat support, and their ticketing system takes DAYS for a response, no matter how important. 2) RUDE staff. We went to their Catalyst event in Vegas and it was a disaster. It's basically a feel good ... more

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BEWARE!!

We were looking to grow our Amazon Business and engaged with Channel Advisor. After listening to a robust sale presentation about how Channel Advisor can grow our business, we only discovered Channel Advisor is a self managed platform which is based upon eBay. We got horrible support, found out an... more

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TERRIBLE

Been using Channel Advisor fro several years.....The only thing that landed me to this page was looking for a new source. Channel Advisor Customer Service is horrible. The best they do is send you screen shots of web pages for any fixes. I have now been kicked off eBay several times because there ... more

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Dont waist your money!

I am a top online seller. Just spend $10000 usd and received nothing!! If you have extra cash, give it to Charity, do not give it to this people. If I was a UK or USA company, I would of take this people to court. more

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never dealt with such incompetance.

Was told no one could deal with my questions as it was end of month and the teams were trying to close deals. I could NOT get a straight answer and have never dealt with such an unprofessional company. more

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Bait and Switch Company

Brief list of problems we experienced: 1. The timing and scheduling with account managers are impossible after you pay you will never have any customer support. 2. Sandbox testing was not provided and took a week to access 3. No multi channel ability to function with our product if which ... more

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Description

ChannelAdvisor Marketplaces enables automated delivery of accurate product data, channel management, analytics and the capability to expand internationally.

Reach audiences on global marketplaces such as Amazon, eBay, Cdiscount, Tesco, MeinPaket, Zalando, Le Redoute, Tmall and more.


Latest Reviews

Average Rating: starstarstardim stardim star (92 reviews)

starstarstarstarstar
Great software

What was good about this product or service overall? Channel Advisor is a great way to centralize products and retail... more

starstarstarstardim star
Market place consolidation

What was good about this product or service overall? Makes life easier. Could anything have been better? Sure but... more

starstarstarstarstar
Comprehensive List and Launch Offering

ChannelAdvisor offers the most comprehensive product launch offering that we have come across. The ability to write ou... more

Latest News

ChannelAdvisor Acquires Drop-Ship and Fulfillment Specialist HubLogix

Multichannel ecommerce software company ChannelAdvisor has acquired ecommerce fulfillment sof... more

ChannelAdvisor Adds Three New eBay Widgets

Multichannel ecommerce solution ChannelAdvisor Marketplaces has added three new dashboard wid... more

ChannelAdvisor Announces New Strategic Partnership with eBay

Multichannel management solution ChannelAdvisor has a new partnership with eBay. "Sin... more

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Multichannel ecommerce software company ChannelAdvisor has acquired ecommerce fulfillment software company HubLogix.

HubLogix is a fulfillment and logistics platform that automates order management by connecting online storefronts and marketplaces to distribution and fulfillment centers.

"Earlier this year we announced the launch of our Fulfillment Network and our dedication to helping our customers streamline their logistics and provide the best customer experience down to the last mile. This acquisition provides us the technology and expertise to further enhance our fulfillment offering and capabilities," said David Spitz, ChannelAdvisor CEO. "We've worked with HubLogix for years and have always been impressed with the team's knowledge of the space and the value they provide. We're delighted to welcome the HubLogix team to the ChannelAdvisor family and we look forward to future shared success."

As part of its platform's fulfillment automation capabilities, HubLogix has developed a network of more than 150 fulfillment partners to allow sellers to work efficiently with their vendors and third-party logistics partners. With the acquisition of HubLogix, ChannelAdvisor strengthens its product suite with the addition of fulfillment automation, while also adding a talented team of distribution, fulfillment and supply chain domain experts to the organization.

"ChannelAdvisor has a history of industry leadership, so we're thrilled to join forces and add our knowledge and technology to the ChannelAdvisor product suite," said Christian Hassold, HubLogix CEO. "Together we can solve the market's need for an end-to-end solution that optimizes online and offline commerce."

HubLogix was profiled on Web Retailer in 2014, when it was known as eCommHub.

Source: ChannelAdvisor

Multichannel ecommerce solution ChannelAdvisor Marketplaces has added three new dashboard widgets to show data about eBay sellers' account fees and performance metrics.

The new widgets include:

  • eBay Fees, showing trends of fees on your account.
  • eBay Detailed Seller Performance, showing performance metric trends and projected performance levels.
  • eBay Detailed Seller Reputation, showing detailed information about seller performance.

Source: ChannelAdvisor

Multichannel management solution ChannelAdvisor has a new partnership with eBay.

"Since our founding 16 years ago, eBay has been a core partner to ChannelAdvisor and we're excited to strengthen that relationship," said David Spitz, ChannelAdvisor CEO. "This strategic partnership will allow us to more closely work with the eBay team to help drive growth for our mutual customers on eBay."

"We have worked with ChannelAdvisor since their beginning and have always valued them as a trusted and reliable partner for us, as well as our sellers," said Hal Lawton, eBay Senior Vice President of North America. "We're excited to strengthen our strategic partnership and we look forward to helping our joint customers grow their businesses and expand their marketplace presence."

ChannelAdvisor announced earlier that year that it was the first ecommerce solution provider to support eBay Promoted Listings, a new advertising program for sellers to promote listings on a cost-per-sale model. ChannelAdvisor also recently released algorithmic repricing for eBay. The repricer helps sellers stay competitive by improving the chance of winning top placement while maximizing profit margin through machine learning and real-time analytics.

Source: ChannelAdvisor

Multichannel management solution ChannelAdvisor Marketplaces has added the ability for sellers to drop ship orders from Amazon first-party sales.

ChannelAdvisor also now supports drop shipping for orders from Jet.com and Overstock.

ChannelAdvisor announced support for Amazon Vendor Central purchase orders, and drop ship orders, at the Catalyst Americas conference in March this year.

The new support for Amazon Vendor Central orders is currently in limited availability.

Source: ChannelAdvisor

Multichannel management solution ChannelAdvisor Marketplaces now supports international marketplace Fruugo.

When a retailer lists on Fruugo, their products can go live on up to 32 different country-specific versions of the Fruugo site, using 17 different languages and 21 different currencies. Each country site is fully localized to the customer in terms of language, currency, payment method, product availability, shipping and pricing. Shoppers have the ability to add multiple products into their Fruugo shopping cart from multiple retailers, even if the retailers are based in different countries.

"We're always looking for new ways to help retailers and branded manufacturers scale to new audiences and regions, so we're excited by the unique opportunity that Fruugo offers our customers," said Mike Shapaker, vice president and managing director, EMEA at ChannelAdvisor.

"Fruugo's platform empowers customers to have a truly global shopping experience by giving them access to products from a wide range of categories from retailers around the world. It's an interesting marketplace model and one we think ChannelAdvisor customers will be able to leverage to expand to new regions."

Source: ChannelAdvisor

Multichannel management solution ChannelAdvisor Marketplaces has launched its own network of integrated logistics providers, accessible from within the software.

The ChannelAdvisor Fulfillment Network helps sellers streamline their fulfillment process through a shipping carrier integration supporting Amazon Seller Fulfilled Prime, FedEx, UPS and USPS. In addition to native integrations already available, the ChannelAdvisor Fulfillment Network also offers access to dozens of third party logistics providers, freight forwarders, and software solutions.

"This release marks one of the most exciting platform enhancements to date," said David Spitz, ChannelAdvisor CEO. "We have unveiled new functionality that will support first-party and drop shipping, creating a seamless, efficient experience for brands and retailers no matter how they are selling on marketplaces. Our product teams have been working in overdrive to deliver this functionality and much more, and I'm thrilled with the progress and the value it can bring our customers."

The release also includes:

  • Purchase orders for wholesale.
  • "Access ChannelAdvisor" platform providing support for new marketplaces including TopHatter, Fruugo, and Pricefalls.
  • Improved support for Facebook ads and Google Local Inventory Ads.
  • Drop ship platform capabilities.
  • Amazon Vendor support including AMS advertising programs.

Source: ChannelAdvisor

The latest update for multi-channel management solution ChannelAdvisor Marketplaces includes algorithmic eBay repricing, new competition monitoring reports for Amazon, and the inclusion of Walmart and Jet.com sales data in benchmarking reports.

eBay algorithmic repricing is currently in limited release for selected sellers. It follows the release of algorithmic repricing for Walmart in January and for Amazon in September 2016.

The new "Competitive Environment Dashboard" shows Amazon sellers who their competitors and where they could be losing market share, to help them make informed decisions about their Amazon business. The new dashboard is available for all Amazon marketplaces except China.

Walmart and Jet.com data has been added to ChannelAdvisor's Benchmarking Platform. ChannelAdvisor Benchmarking is an industry-first suite of customizable dashboards that provide insight into how a seller's performance compares to other retailers and brands, using data from transactions processed through ChannelAdvisor's platform.

Source: ChannelAdvisor

Multichannel management solution ChannelAdvisor Marketplaces has a new mode for configuring bundled products.

Bundled products can now be configured in either Standard Mode or Assembly Mode. In Assembly Mode, all components of a bundle are fulfilled from the same distribution center. The available quantity is calculated based on the number of bundles that can be assembled using the components available at each distribution center selected.

The release also includes an update to Walmart Promotional Pricing, to support promotions where the price is not shown to the buyer until they either add the item to their cart or they go through the checkout process.

Source: ChannelAdvisor

The latest release for multichannel management solution ChannelAdvisor Marketplaces includes support for three German marketplaces within the Otto Group of companies.

The three new marketplaces are Otto, Schwab and Baur, spanning fashion, household, toys, sports and multimedia. Otto Group is the largest German online retailer in the fashion and lifestyle sector, with 2.2 million SKUs and 6,000 different brands available.

"We proactively seek ways to help connect our customers to more sources of demand. By adding support for three widely recognised German marketplaces, we're providing our customers product exposure among a new set of shoppers," said Felix Kuehl, head of sales, DACH for ChannelAdvisor. "German online sales are currently estimated to be £49.09 billion and predicted to rise by a further £17 billion by 2020. This means there is a great opportunity for retailers in Germany and retailers should consider scaling now."

"The Otto Group focuses on offering great product selection and we aim to help deliver a great customer experience," said Robert Schlichter, Divisional Manager Marketplace otto.de. "We are excited to offer ChannelAdvisor merchants the opportunity to sell across Otto, Baur and Schwab. Through a single inventory feed to ChannelAdvisor, retailers can list their products across Otto.de, Schwab.de and Baur.de."

Source: ChannelAdvisor

Multichannel management solution ChannelAdvisor Marketplaces now offers automatic algorithmic repricing for the Walmart marketplace.

The new repricer joins ChannelAdvisor's algorithmic repricing tools for Amazon and Jet.com.

Sellers who are currently using ChannelAdvisor to sell on Walmart will now see fields to map on the Walmart Marketplace template to enable repricing.

Source: ChannelAdvisor Blog and Release Notes

See all 207 news items about ChannelAdvisor Marketplaces.

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Supplier

ChannelAdvisor (1 other listing)

The Supplier Says

ChannelAdvisor Marketplaces

Whether you sell on one marketplace or a dozen, we offer an industry-leading solution for marketplaces success. ChannelAdvisor Marketplaces will help you list, manage and optimise all your product listings, on over 40 marketplaces (and counting) around the globe. Meanwhile, we’ll keep your inventory levels in sync and your product orders organised, as well as give you access to valuable reporting analytics that’ll help you sell smarter.

With over 2,000 marketplace clients, and over 14 years of experience, we’ve not only seen it all before, but we also see the trends before they happen and help you take advantage of them.
ChannelAdvisor, 15 July 2016
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Updated 17 Jun 2017.

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