ChannelAdvisor Marketplaces

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Average Rating: starstarstardim stardim star (96 reviews)

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Can't deliver

Channeladvisor promises the world and delivers on nothing. The customer service is horrible and they really had no idea what they are doing. Even after we gave them extensive data, which they originally said they had or could get. They still could not perform and still had no idea what what they w... more

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Stay away

Their product is outdated, everything you'll need will be extra! The setup is not free, it's 750 per market place??? Try to cancel it, and you will not be able to!!! I contacted NC attorney general, and wrote a complain on BBB, and still nothing! They charge 6 months upfront and would not ... more

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Great products, but very expensive

What was good about this product or service overall? The platform is the best out there. I have tried just about every other multi-channel listing platform, and Channeladvisor is the best period. If you choose to go with CA take time to learn the ins and outs. What could have been better? -... more

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Some of the worst customer support I have ever seen!

If I could post 0 stars I would! The only good thing about them is it allows me to bring in orders from multiple channels (In most cases) without having to integrate into additional API's Other than that the system has so many bugs and when you try to resolve them with customer service you b... more

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Lots of features, but not simple to use

If you are a pro seller, selling in Multiple-Marketplaces, ChannelAdvisor Definitely has all lots of features that can help you grow your business. However you will need a - full time employee - just to manage ChannelAdvisor. I singed up with them, thought that it will take me a couple of week... more

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BAD EXPERIENCE IN WHOLE AND LOST $7000 AND A YEARS WORK

We signed up with Channel Advisor and they promised us the Earth, and after a year, we were left with an inventory that has copy and copy of the same products, due to an error on their part, of which they did not amend, our seller rated plummeted from 4.9* to around 2.5*. During this time we also ... more

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Horrible customer service, product is outdated

Do NOT use channeladvisor. They do not provide any type of customer service. You'll be lucky if they ever respond to your emails. They do not offer support of any kind. In fact we were told to handle the issues ourselves. more

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Bad. Do not go with ChannelAdvisor

A. They have OK integration with Amazon (But NOT great), Faulty integration with eBay, Worse that bad integration with some other important platforms. B. They will rob you to training, which will be done by people with little knowledge in ecommerce and sometime, little knowledge of their own p... more

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Save your Company a Headache and Keep Looking

We're having the same issues others are having. 1) Worst support I've ever seen. NO phone/chat support, and their ticketing system takes DAYS for a response, no matter how important. 2) RUDE staff. We went to their Catalyst event in Vegas and it was a disaster. It's basically a feel good ... more

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BEWARE!!

We were looking to grow our Amazon Business and engaged with Channel Advisor. After listening to a robust sale presentation about how Channel Advisor can grow our business, we only discovered Channel Advisor is a self managed platform which is based upon eBay. We got horrible support, found out an... more

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Description

ChannelAdvisor Marketplaces enables automated delivery of accurate product data, channel management, analytics and the capability to expand internationally.

Reach audiences on global marketplaces such as Amazon, eBay, Cdiscount, Tesco, MeinPaket, Zalando, Le Redoute, Tmall and more.

Latest Reviews

Average Rating: starstarstardim stardim star (96 reviews)

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Don't Waste your Money

We selected Channel Advisor to help grow our presence on Amazon and to add the Walmart and Jet channels. We found ver... more

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Expert advice

What was good about this product or service overall? Excellent service overall. You are paying for a huge amount of kn... more

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Well worth using the experts

These guys have been working marketplaces for a long time with expertise across multiple marketplaces around the globe... more

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comments Want to talk about ChannelAdvisor Marketplaces? Start a new discussion (you don't have to register first).

Supplier

ChannelAdvisor (1 other listing)

The Supplier Says

ChannelAdvisor Marketplaces

Whether you sell on one marketplace or a dozen, we offer an industry-leading solution for marketplaces success. ChannelAdvisor Marketplaces will help you list, manage and optimise all your product listings, on over 40 marketplaces (and counting) around the globe. Meanwhile, we’ll keep your inventory levels in sync and your product orders organised, as well as give you access to valuable reporting analytics that’ll help you sell smarter.

With over 2,000 marketplace clients, and over 14 years of experience, we’ve not only seen it all before, but we also see the trends before they happen and help you take advantage of them.
ChannelAdvisor, 15 July 2016
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Updated 14 Jul 2017.

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