ezSupport for eBay

ezSupport for eBay Archived

Reviews

Average Rating: starstarstarstarstar (1 review)

starstarstarstarstar
Unique and a real time saver

Although automated customer support is common on the web, this is the first time I've seen it integrated with eBay. It's a pretty simple proposition: when a prospective (or current) buyer asks you a question through eBay the ezSupport system kicks into action and attempts to automatically answer ... more

No more reviews of ezSupport for eBay

Description

Customer support automation system which automatically answers buyers' questions using the seller's knowledgebase. ezSupport for eBay is integrated with "Ask seller a question", and keeps a history of buyer emails.

Latest Reviews

Average Rating: starstarstarstarstar (1 review)

starstarstarstarstar
Unique and a real time saver

Although automated customer support is common on the web, this is the first time I've seen it integrated with eBay. I... more

Related Discussions

Re: Need Multi-Channel Platform Recommendation

...that look at customer support solutions like ezSupport for eBay. I hope that helps a little! more

Re: eBay Accounting, Listing, message Services

...support solutions. I would check out ezSupport for eBay first, they are currently offering... more

Re: Questions for eBay Sellers RE: Email, Accounting, and Ph

...with customer emails (in addition to ezSupport for eBay). They are: Saeven|CRM - fully... more

Compatibility

Platforms eBay Embedded App, Web Based / SaaS
eBay Sites eBay Motors, eBay.ca, eBay.co.uk, eBay.com, eBay.com.au

Pricing

Trial: 30 days

Free to use with help desk ads. $9.95 per month to remove help desk ads.

Categories

Feedback & Reputation » Customer Support Tools

Discussions

Re: Need Multi-Channel Platform Recommendation

...that look at customer support solutions like ezSupport for eBay. I hope that helps a little! more

Re: eBay Accounting, Listing, message Services

...support solutions. I would check out ezSupport for eBay first, they are currently offering... more

Re: Questions for eBay Sellers RE: Email, Accounting, and Ph

...with customer emails (in addition to ezSupport for eBay). They are: Saeven|CRM - fully... more

Re: What software integrates " Ask Seller a Question"?

...last time I researched this area ezSupport for eBay (Hosted Support) was the only... more

Re: Questions for eBay Sellers RE: Email, Accounting, and Ph

...Customer Inquiries Hosted Support's ezSupport for eBay service automatically answers buyers'... more
comments Want to talk about ezSupport for eBay? Start a new discussion (you don't have to register first).

Supplier

Hosted Support (no other listings)

The Supplier Says

Are Your Clients Bogged Down by a Bazillion Emails? HostedSupport Has Just the Answer!

ezSupport Lite for eBay

ezSupport for eBay is HostedSupport’s affordable and easy-to-use, online customer support solution for the growing eBay business.

HostedSupport’s natural language search accurately answers up to 80% of all inbound questions through eBay’s “Ask Seller A Question” in just seconds. Post more listings, increase the number of bids, incur higher GMS and improve your feedback score. Best of all, there is no software to install or special hardware to purchase. You only need a web browser and an internet connection to be up and running in less than 15 minutes.

Go to www.hostedsupport.com/ballenebay to get started today! From the supplier's website

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