Feedback Express
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Average Rating: starstarstarstarstar (5 reviews)

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Bringing in Sales

What was good about this product or service overall? I have a small shop that does a decent amount of business on Amazon. We were losing opportunities to convert those sales into reviews, thus improving our listings. I have tried more than a couple of review sites but was not pleased with servic... more

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Amazon Metric Changers.

I have only been using feedback express for a couple of months but already i have seen a huge leap in the number of feedback recieved on amazon, so much so that it has made a improved difference to my metrics which, of course, translates to more sales to the point that it has paid for a years use ... more

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Significant increase in number of feedbacks

I thought I would give you a quick email regarding feedback express. I was a little sceptical when I first started but I can genuinely say that I have been extremely pleased with the results. My feedback scores are now much higher than usual and particularly as we have been focusing on ebay during... more

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Really great product

What was good about this product or service overall? If you use amazon at all as a seller feedback is critical to inspire trust and show you can deal with issues customers have, it is great to have a text alert system so as soon as a negative review or feedback happens you can reply and get onto h... more

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Easy to use, significant increase in feedback.

I've been using Feedback Express for over a month and saw an immediate doubling of feedback received. Very easy to use and setup, with excellent support from the customer service team. Plenty of additional features for more customised e-mail campaigns that I haven't even got round to using. Proba... more

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Description

FeedbackExpress is a cloud-based software solution that helps Amazon sellers manage their feedback communication with buyers.

Messages can be triggered when an order is placed, despatched or delivered or up to 10 weeks after the event. Messages can be filtered by fulfilment type, item condition, SKU/ASIN and shipping location.

FeedbackExpress can exclude orders where delivery is late, and ask for product reviews after positive seller feedback is left.

Latest Reviews

Average Rating: starstarstarstarstar (5 reviews)

starstarstarstarstar
Bringing in Sales

What was good about this product or service overall? I have a small shop that does a decent amount of business on Amaz... more

starstarstarstarstar
Amazon Metric Changers.

I have only been using feedback express for a couple of months but already i have seen a huge leap in the number of fe... more

starstarstarstarstar
Significant increase in number of feedbacks

I thought I would give you a quick email regarding feedback express. I was a little sceptical when I first started but... more

Latest News

Lucid Interactive Launches FeedbackExpress; Extended Trial for WR Members

The Northern Irish company behind RepricerExpress and SellerExpress has launched a new Amazon... more

Compatibility

Platforms Web Based / SaaS
Amazon Sites Amazon.co.uk, Amazon.com

Pricing

Exclusive offer for Web Retailer members. Get the details here.

Trial: 30 days

From £14.95+VAT per month for 1,000 emails

Categories

Feedback & Reviews » Feedback & Review Solicitation

Amazon Selling » Feedback & Reviews

The Northern Irish company behind RepricerExpress and SellerExpress has launched a new Amazon feedback solicitation tool called FeedbackExpress.

FeedbackExpress is a cloud-based software solution that helps Amazon sellers automate and manage their feedback communication with buyers. The software is proven to help sellers get more positive feedback and product reviews as well as removing negative and neutral feedback quickly and effectively.

When sellers receive negative feedback on their Amazon account, FeedbackExpress alerts them by SMS and email. Professionally-written feedback and product review requests are provided to help increase feedback quantity and quality. Currently Amazon UK and US marketplaces are supported with plans to add further marketplaces in the near future.

FeedbackExpress has a free 30-day trial (no credit card required), then costs from £14.95 or $20.00 per month.

For Web Retailer members, the free trial is extended to 45 days. Visit the Special Offers page for more details and the offer code.

Lucid Interactive has been providing ecommerce solutions to Amazon sellers for over 13 years.

Source: FeedbackExpress

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Supplier

Lucid Interactive (1 other listing)

The Supplier Says

Amazon Feedback Software

FeedbackExpress is a powerful, cloud-based software solution that helps Amazon sellers manage their feedback communication with buyers.

FeedbackExpress is proven to help sellers get more positive feedback, increased product reviews as well as removing any negative and neutral reviews efficiently and effectively.

Sign up for your free trial today, no credit card required.
www.feedbackexpress.com Lucid Interactive, 25 August 2016
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Added 26 Aug 2016. Last updated 4 Jan 2017.

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