Feedback Express
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Average Rating: starstarstarstarstar (12 reviews)

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Really great product

What was good about this product or service overall? If you use amazon at all as a seller feedback is critical to inspire trust and show you can deal with issues customers have, it is great to have a text alert system so as soon as a negative review or feedback happens you can reply and get onto ... more

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Easy to use, significant increase in feedback.

I've been using Feedback Express for over a month and saw an immediate doubling of feedback received. Very easy to use and setup, with excellent support from the customer service team. Plenty of additional features for more customised e-mail campaigns that I haven't even got round to using. Pro... more

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Description

FeedbackExpress is a cloud-based software solution that helps Amazon sellers manage their feedback communication with buyers.

Messages can be triggered when an order is placed, despatched or delivered or up to 10 weeks after the event. Messages can be filtered by fulfilment type, item condition, SKU/ASIN and shipping location.

FeedbackExpress can exclude orders where delivery is late, and ask for product reviews after positive seller feedback is left.

Latest Reviews

Average Rating: starstarstarstarstar (12 reviews)

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First Class Service and Expertise

Well what can I say, feedbackexpress are amazing, I signed up for their 30 day free trial and within a couple of weeks... more

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Great software for generating reviews

FeedbackExpress is a great software that will help you improve the quality of your review request emails and it will i... more

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Really works well

I find that people are more likely to leave feedback if they have something bad to say, everyone likes to moan but not... more

Latest News

Win a Year's Free Subscription to FeedbackExpress

Amazon feedback solicitation tool Feedback Express is running a competition to win a free sub... more

FeedbackExpress Adds Supports for Amazon in Europe and Canada

Amazon feedback tool Feedback Express is now compatible with the Amazon marketplaces in Germa... more

Lucid Interactive Launches FeedbackExpress; Extended Trial for WR Members

The Northern Irish company behind RepricerExpress and SellerExpress has launched a new Amazon... more

Compatibility

Platforms Web Based / SaaS
Amazon Sites Amazon.ca, Amazon.co.uk, Amazon.com, Amazon.de, Amazon.es, Amazon.fr, Amazon.it

Pricing

Special offer for Web Retailer members. Get the details here.

Trial: 30 days

From £14.95+VAT per month for 1,000 emails

Categories

Feedback & Reputation » Feedback & Review Solicitation

Amazon Selling » Feedback & Reviews

Amazon feedback solicitation tool Feedback Express is running a competition to win a free subscription to the service for a year.

Both new and existing FeedbackExpress users can enter, and stand to win a year's subscription to FeedbackExpress worth up to GB £708.

To enter, sellers need to sign up for a 30-day trial (free) using code "1YEARFREE", and will then be entered into the competition automatically.

Existing customers can enter by emailing chris@feedbackexpress.com with the subject line, 1YEARFREE.

The winner will be announced on Tuesday 3 October 2017.

FeedbackExpress is cloud-based software solution that helps Amazon sellers automate and manage their feedback communication with buyers. The software helps sellers get more positive feedback and product reviews as well as alerting them to any negative and neutral feedback.

Source: FeedbackExpress

Amazon feedback tool Feedback Express is now compatible with the Amazon marketplaces in Germany, France, Italy, Spain and Canada – in addition to existing support for the UK and USA.

Feedback Express has also added new message templates, professionally translated into German, French, Italian and Spanish, so sellers can request seller feedback and product reviews on Amazon's European marketplaces just like a native speaker would.

Source: FeedbackExpress

The Northern Irish company behind RepricerExpress and SellerExpress has launched a new Amazon feedback solicitation tool called FeedbackExpress.

FeedbackExpress is a cloud-based software solution that helps Amazon sellers automate and manage their feedback communication with buyers. The software is proven to help sellers get more positive feedback and product reviews as well as removing negative and neutral feedback quickly and effectively.

When sellers receive negative feedback on their Amazon account, FeedbackExpress alerts them by SMS and email. Professionally-written feedback and product review requests are provided to help increase feedback quantity and quality. Currently Amazon UK and US marketplaces are supported with plans to add further marketplaces in the near future.

FeedbackExpress has a free 30-day trial (no credit card required), then costs from £14.95 or $20.00 per month.

For Web Retailer members, the free trial is extended to 45 days. Visit the Special Offers page for more details and the offer code.

Lucid Interactive has been providing ecommerce solutions to Amazon sellers for over 13 years.

Source: FeedbackExpress

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Supplier

Lucid Interactive (1 other listing)

The Supplier Says

Amazon Feedback Software

FeedbackExpress is a powerful, cloud-based software solution that helps Amazon sellers manage their feedback communication with buyers.

FeedbackExpress is proven to help sellers get more positive feedback, increased product reviews as well as removing any negative and neutral reviews efficiently and effectively.

Sign up for your free trial today, no credit card required.
www.feedbackexpress.com Lucid Interactive, 25 August 2016
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Updated 17 Nov 2017.

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