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FeedbackExpress is a cloud-based software solution that helps Amazon sellers manage their feedback communication with buyers.
Messages can be triggered when an order is placed, despatched or delivered or up to 10 weeks after the event. Messages can be filtered by fulfilment type, item condition, SKU/ASIN and shipping location.
FeedbackExpress can exclude orders where delivery is late, and ask for product reviews after positive seller feedback is left.
|Platforms||Web Based / SaaS|
|Amazon Sites||Amazon.ca, Amazon.co.uk, Amazon.com, Amazon.de, Amazon.es, Amazon.fr, Amazon.it|
Special offer for Web Retailer members. Get the details here.
Trial: 30 days
Amazon feedback tool Feedback Express is now compatible with the Amazon marketplaces in Germany, France, Italy, Spain and Canada – in addition to existing support for the UK and USA.
Feedback Express has also added new message templates, professionally translated into German, French, Italian and Spanish, so sellers can request seller feedback and product reviews on Amazon's European marketplaces just like a native speaker would.
FeedbackExpress is a cloud-based software solution that helps Amazon sellers automate and manage their feedback communication with buyers. The software is proven to help sellers get more positive feedback and product reviews as well as removing negative and neutral feedback quickly and effectively.
When sellers receive negative feedback on their Amazon account, FeedbackExpress alerts them by SMS and email. Professionally-written feedback and product review requests are provided to help increase feedback quantity and quality. Currently Amazon UK and US marketplaces are supported with plans to add further marketplaces in the near future.
FeedbackExpress has a free 30-day trial (no credit card required), then costs from £14.95 or $20.00 per month.
For Web Retailer members, the free trial is extended to 45 days. Visit the Special Offers page for more details and the offer code.
Lucid Interactive has been providing ecommerce solutions to Amazon sellers for over 13 years.
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The Supplier Says
Amazon Feedback Software
FeedbackExpress is a powerful, cloud-based software solution that helps Amazon sellers manage their feedback communication with buyers.
FeedbackExpress is proven to help sellers get more positive feedback, increased product reviews as well as removing any negative and neutral reviews efficiently and effectively.
Sign up for your free trial today, no credit card required.
www.feedbackexpress.com Lucid Interactive, 25 August 2016