Feedback Genius

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Average Rating: starstarstarstarstar (11 reviews)

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Finally a service that actually works with real results!

I have tested for a lengthy periods several 3rd party software that specialize with email follow up for the purpose of enhancing feedback response. This is the only one that actually works! The work with other companies has yielded very little to nothing so I was skeptical trying again. I did be... more

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Well Done Guys!!!

Hello! This message is for Jeff Cohen. I definitely want to give both your company and Michael a FIVE STAR REVIEW!! MICHAEL has been most outstanding in his customer service! He has gone far beyond the "call of duty." More than once he has called me to resolve an issue, and see my 2nd account... more

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Lovin' it!

Feedback Genius radically improved my feedback on the 'zon. Their pricing allows small sellers to get started at very low cost and gradually grow their business. Now they are live on European marketplaces, too. Always excellent customer service. Great product! more

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Simply the best! Love FeedbackGenius

Very simple and very affordable! Makes it a breeze to email thousands of customers a month and not waste man hours. Everyone should be using this. Hands down! :D:D:D:D:D:D:D:D:D:D:D:D more

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Outstanding customer service.

I'm a very satisfied customer. FeedbackGenius is an excellent tool which allows me hassle free follow up with all customers. Also it was very simple to set it up. But the most important they have Outstanding customer service. more

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New to Amazon, even newer to Feedback Genius - Happy Happy

Cost --- Very reasonable Getting Started --- not difficult at all Results --- Better than expected All of our sales are FBA and we had not developed good communication practices with our customers. We weren't having many problems, but were not getting feedback either. A few days after signing ... more

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A must have tool for Amazon Sellers

Such a great service for reminding our customers to leave product reviews! Great customization, intuitive, and easy to use. Love it! more

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I would give it a thousand stars if I could!

Before I started using Feedback Genius I was getting 1-2 reviews a week on my products. Knowing reviews had an impact on my sales I researched a few different tools to help me get that number up. Feedback Genius was head-and-shoulders better than every other tool on the market. I was super easy to... more

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Feedback Genius Rocks!

I've used Feedback Genius for almost a year now and I love the service and the guys who created it. I initially started using the service to help improve my seller rating on Amazon. After a few months I noticed that my rating had increased due to more positive feedback left from customers. I like ... more

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FeedbackGenius is a "Must Have" Service!!

Any professional seller needs Feedback Genius to maximize, optimize, manage, and streamline valuable feedback from their customers. This is a progressive company very experienced in online sales and has a wealth of knowledge they're using to help sellers in multiple channels. As a prior online... more

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Description

Feedback Genius is a customer communication tool which assists Amazon sellers with feedback management, product reviews and reputation management.

Automatically solicit feedback or product reviews, monitor negative feedback, enhance your customer communication and more.

Latest Reviews

Average Rating: starstarstarstarstar (11 reviews)

starstarstarstarstar
Finally a service that actually works with real results!

I have tested for a lengthy periods several 3rd party software that specialize with email follow up for the purpose of... more

starstarstarstarstar
Well Done Guys!!!

Hello! This message is for Jeff Cohen. I definitely want to give both your company and Michael a FIVE STAR REVIEW!! ... more

starstarstarstarstar
Lovin' it!

Feedback Genius radically improved my feedback on the 'zon. Their pricing allows small sellers to get started at very... more

Related Discussions

Getting traction in UK, but integration is a problem

...layer of work. On the plus side, Feedback Genius is now integrated with Amazon Europe,... more

Re: Amazon product reviews. Do you use fake review sites ?

...Emailing buyers using a tool like FeedbackGenius or Feedback Five Giving away... more

Re: Introduce yourself here

...Labs. Seller Labs is the creator of Feedback Genius, Snagshout and other awesome SaaS... more

Compatibility

Platforms Web Based / SaaS
Amazon Sites Amazon.ca, Amazon.co.uk, Amazon.com, Amazon.com.mx, Amazon.de, Amazon.es, Amazon.fr, Amazon.it

Pricing

Trial: 30 days

Small1,000 emails per month $20
Medium3,000 emails per month $40
Large10,000 emails per month $80
Extra Large60,000 emails per month $250
Free - up to 100 emails per month

Categories

Feedback & Reviews » Feedback & Review Solicitation

Amazon Selling » Feedback & Reviews

Discussions

Getting traction in UK, but integration is a problem

...layer of work. On the plus side, Feedback Genius is now integrated with Amazon Europe,... more

Re: Amazon product reviews. Do you use fake review sites ?

...Emailing buyers using a tool like FeedbackGenius or Feedback Five Giving away... more

Re: Introduce yourself here

...Labs. Seller Labs is the creator of Feedback Genius, Snagshout and other awesome SaaS... more
comments Want to talk about Feedback Genius? Start a new discussion (you don't have to register first).

Supplier

Seller Labs (2 other listings)

The Supplier Says

Smart Customer Communication

FeedbackGenius.com is the premier tool for Amazon Sellers to automate communication with their buyers. Proactively email buyers to ensure a smooth experience, and ask them to leave positive feedback. From the supplier's website
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Added 10 Mar 2014. Last updated 24 Aug 2016.

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