Feedback Genius

Write a Review
Get Heard Here!

Reviews Page 1 of 2

Average Rating: starstarstarstarhalf star (12 reviews)

stardim stardim stardim stardim star
Good functions but company customer service is very poor.

Was under the impression that messages carry over because it literally has text on the same page that claims that it does so I paid for the 60,000 messages instead of the 10,000 - thinking that I get a good deal. After I paid for the second month and noticed that the messages do not carry over,... more

starstarstarstarstar
Finally a service that actually works with real results!

I have tested for a lengthy periods several 3rd party software that specialize with email follow up for the purpose of enhancing feedback response. This is the only one that actually works! The work with other companies has yielded very little to nothing so I was skeptical trying again. I did be... more

starstarstarstarstar
Well Done Guys!!!

Hello! This message is for Jeff Cohen. I definitely want to give both your company and Michael a FIVE STAR REVIEW!! MICHAEL has been most outstanding in his customer service! He has gone far beyond the "call of duty." More than once he has called me to resolve an issue, and see my 2nd account... more

starstarstarstarstar
Lovin' it!

Feedback Genius radically improved my feedback on the 'zon. Their pricing allows small sellers to get started at very low cost and gradually grow their business. Now they are live on European marketplaces, too. Always excellent customer service. Great product! more

starstarstarstarstar
Simply the best! Love FeedbackGenius

Very simple and very affordable! Makes it a breeze to email thousands of customers a month and not waste man hours. Everyone should be using this. Hands down! :D:D:D:D:D:D:D:D:D:D:D:D more

starstarstarstarstar
Outstanding customer service.

I'm a very satisfied customer. FeedbackGenius is an excellent tool which allows me hassle free follow up with all customers. Also it was very simple to set it up. But the most important they have Outstanding customer service. more

starstarstarstarstar
New to Amazon, even newer to Feedback Genius - Happy Happy

Cost --- Very reasonable Getting Started --- not difficult at all Results --- Better than expected All of our sales are FBA and we had not developed good communication practices with our customers. We weren't having many problems, but were not getting feedback either. A few days after signing ... more

starstarstarstarstar
A must have tool for Amazon Sellers

Such a great service for reminding our customers to leave product reviews! Great customization, intuitive, and easy to use. Love it! more

starstarstarstarstar
I would give it a thousand stars if I could!

Before I started using Feedback Genius I was getting 1-2 reviews a week on my products. Knowing reviews had an impact on my sales I researched a few different tools to help me get that number up. Feedback Genius was head-and-shoulders better than every other tool on the market. I was super easy to... more

starstarstarstarstar
Feedback Genius Rocks!

I've used Feedback Genius for almost a year now and I love the service and the guys who created it. I initially started using the service to help improve my seller rating on Amazon. After a few months I noticed that my rating had increased due to more positive feedback left from customers. I like ... more

Page 1 of 2Next »
comments Have you used Feedback Genius? Write a review and share your thoughts (you don't have to register first).

Description

Feedback Genius is a customer communication tool which assists Amazon sellers with feedback management, product reviews and reputation management.

Automatically solicit feedback or product reviews, monitor negative feedback, enhance your customer communication and more.

Latest Reviews

Average Rating: starstarstarstarhalf star (12 reviews)

stardim stardim stardim stardim star
Good functions but company customer service is very poor.

Was under the impression that messages carry over because it literally has text on the same page that claims that it d... more

starstarstarstarstar
Finally a service that actually works with real results!

I have tested for a lengthy periods several 3rd party software that specialize with email follow up for the purpose of... more

starstarstarstarstar
Well Done Guys!!!

Hello! This message is for Jeff Cohen. I definitely want to give both your company and Michael a FIVE STAR REVIEW!! ... more

Related Discussions

Re: Introduce yourself here

...stars and ratings are your life blood. Feedback Genius will encourage your buyers to review... more

Product Development in Chicago

...have very positive things to say about Feedback Genius and Shipstation. I always learn a... more

Getting traction in UK, but integration is a problem

...layer of work. On the plus side, Feedback Genius is now integrated with Amazon Europe,... more

Compatibility

Platforms Web Based / SaaS
Amazon Sites Amazon.ca, Amazon.co.uk, Amazon.com, Amazon.com.mx, Amazon.de, Amazon.es, Amazon.fr, Amazon.it

Pricing

Trial: 30 days

Small1,000 emails per month $20
Medium3,000 emails per month $40
Large10,000 emails per month $80
Extra Large60,000 emails per month $250
Free - up to 100 emails per month

Categories

Feedback & Reputation » Feedback & Review Solicitation

Amazon Selling » Feedback & Reviews

Discussions

Re: Introduce yourself here

...stars and ratings are your life blood. Feedback Genius will encourage your buyers to review... more

Product Development in Chicago

...have very positive things to say about Feedback Genius and Shipstation. I always learn a... more

Getting traction in UK, but integration is a problem

...layer of work. On the plus side, Feedback Genius is now integrated with Amazon Europe,... more

Re: Amazon product reviews. Do you use fake review sites ?

...Emailing buyers using a tool like FeedbackGenius or Feedback Five Giving away... more

Re: Introduce yourself here

...Labs. Seller Labs is the creator of Feedback Genius, Snagshout and other awesome SaaS... more
comments Want to talk about Feedback Genius? Start a new discussion (you don't have to register first).

Supplier

Seller Labs (4 other listings)

The Supplier Says

Smart Customer Communication

FeedbackGenius.com is the premier tool for Amazon Sellers to automate communication with their buyers. Proactively email buyers to ensure a smooth experience, and ask them to leave positive feedback. From the supplier's website
comments Is this your listing? Login to submit changes.
Updated 22 Sep 2017.

Popular in this category

People also view

2nd Office
Amazowl
Volo
ManageByStats