FeedbackFive

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Average Rating: starstarstardim stardim star (6 reviews)

starstarstarstarstar
Most flexible tool for Amazon orders follow up

What was good about this product or service overall? It's nicely integrated with Amazon. Very easy to use and yet it provides flexible options for various types of follow ups. The only con for us was that it only works with Amazon and not with other marketplaces like eBay, Walmart etc. Their defa... more

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No Support and

I do not recommend Feedbackfive at all. The support is absolutely terrible and the software is buggy and very clumsy. There are many other much better systems than this one. If you are thinking about it, don't. Move on and pick one of the ones you will be happy with and actually offers softwar... more

stardim stardim stardim stardim star
Pretty much just a waste of money...

What was good about this product or service overall? Basically just send emails after orders. It actually seems to encourage more negative feedback. Sometimes it is just best not to ask ::) Could anything have been better? Pricing is too high for what this simple application really does. Yes, the... more

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Great review management software w/ great customer support!

What was good about this product or service overall? We use this daily to review and respond to any negative reviews. This way all negative customer experiences are addressed. Could anything have been better? Whenever we have any issues, our input is listened to. How was the support?:) The s... more

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Not that Good

What was good about this product or service overall? Sends out automatic emails to follow up with orders, works most of the time, but service level is limited to what you pay for, and do not expect too much! What could have been better? I hope the price is cheaper and and not just a bait for hig... more

starstarstarstarstar
Great service for a very decen price

I have been working with FeedbackFive for a while now and I really like the service they offer. As most sellers on Amazon know all the items basically the whole business is based on ranking and feedback, until I started working with Feedbackfive it was very difficult, I didn't know how to ask cust... more

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Description

FeedbackFive is a feedback management tool for Amazon sellers. Sellers use FeedbackFive to proactively manage their feedback scores.

Automatically solicit feedback from customers, review negative and neutral feedbacks received, monitor trends, request removal of negative feedback, and more.

Latest Reviews

Average Rating: starstarstardim stardim star (6 reviews)

starstarstarstarstar
Most flexible tool for Amazon orders follow up

What was good about this product or service overall? It's nicely integrated with Amazon. Very easy to use and yet it p... more

stardim stardim stardim stardim star
No Support and

I do not recommend Feedbackfive at all. The support is absolutely terrible and the software is buggy and very clumsy.... more

stardim stardim stardim stardim star
Pretty much just a waste of money...

What was good about this product or service overall? Basically just send emails after orders. It actually seems to enc... more

Related Discussions

Re: Amazon product reviews. Do you use fake review sites ?

...using a tool like FeedbackGenius or Feedback Five Giving away products in person to... more

Availability

Canada, France, Germany, Italy, United Kingdom, United States

Compatibility

Platforms Web Based / SaaS
Amazon Sites Amazon.ca, Amazon.co.uk, Amazon.com, Amazon.com.au, Amazon.com.mx, Amazon.de, Amazon.es, Amazon.fr, Amazon.in, Amazon.it
Fulfillment FBA

Pricing

Trial: 14 days

FreeIncludes 50 emails per month, and 3 campaigns. Free
BasicIncludes 250 emails per month, and 3 campaigns. $9.99/mo
ProIncludes 1500 emails per month, and 10 campaigns. $29.99/mo
EnterpriseFrom 8,000 emails per month, and unlimited campaigns. From $59.99/mo

Categories

Feedback & Reputation » Feedback & Review Solicitation

Amazon Selling » Feedback & Reviews

Discussions

Re: Amazon product reviews. Do you use fake review sites ?

...using a tool like FeedbackGenius or Feedback Five Giving away products in person to... more
comments Want to talk about FeedbackFive? Start a new discussion (you don't have to register first).

Supplier

eComEngine (2 other listings)

The Supplier Says

FeedbackFive helps you get positive feedback.

FeedbackFive is a software-as-a-service developed by eComEngine, LLC. Founded in 2006, eComEngine, LLC is an e-commerce engineering firm, dedicated to providing enterprise-class solutions for small and mid-size Internet retailers. FeedbackFive is the industry’s leading Amazon feedback software, providing merchants with an affordable and efficient way to manage their seller reputations. eComEngine, 8 July 2014
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Updated 9 Dec 2017.

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