inkFrog

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Average Rating: starstardim stardim stardim star (40 reviews)

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Not ready for prime time
New

InkFrog came highly recommended to me by eBay as a new seller. It is now my opinion that InkFrog is clearly not ready to handle the influx of new customers being pushed to them by eBay. I have had constant problems with inventory not syncing from my BigCommerce store to eBay. Despite their assu... more

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Nonexistent Customer Service

I have 5000 profiles on inkfrog classic built up over years of using them to facilitate my eBay listings. I have watched them go through more than one version of inkfrog. In the past, when they moved from one version of inkfrog into another at least they made sure you could migrate your profiles ... more

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The only 5 stars are coming from failing employees

The only positive is a template that saved me 10 minutes at most (quite primitive). The inventory had auto listed another person's account items which in turn gave me my first negative feedback EVER!! I don't know why I didn't trust my instinct. This was the most horrible blunder I have ever made... more

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Amazing

I don't really understand all the negative stars. I've been using inkfrog open since almost the start and it has been very stable for me and saves me a huge amount of time. I recently tried to switch to Vendio since I wanted to try some multi platform selling - and their system was so buggy in com... more

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Blaming Amazon servers for their outage

This is the message they are currently showing at the top of their home page : Amazon, our hosting provider, is experiencing an issue which is causing problems with our site (and many other sites.) It's noted on their health check status page here: https://status.aws.amazon.com/ They're usually p... more

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It killed my Ebay store.

What was good about this product or service overall? Nothing except ease of listing when it does work. Could anything have been better? Inventory sync constantly showed stock we did not have and did not sync timely with our BG store. This resulted in out of stock items showing in stock. Like ot... more

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Bloody Forehead

Inkfrog has been working at 1/3 of promised performance. Items specifics are missing from listings, duration, etc. This has been an ongoing problem for more than one week. Customer service (when you can talk with someone) makes empty promises. The CEO, Greg, is completely UNRESPONSIVE! This c... more

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INCOMPETENT CUSTOMER SERVICE

What was good about this product or service overall? No down time What could have been better? better technical support; more qualified technician,; technicians not afraid to talk to customers and not hiding behind emails Technicians blame customer and eBay for the failure of Inkfrog's app to rec... more

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inkFrog Open helps us grow rapidly! Powerful app, good price

inkFrog Open has been by far the best choice for our high-volume and rapidly-growing eBay store. We decided on them after spending months trying similar apps. Other services tend to lack key features, or their interfaces are clunky and difficult to navigate. inkFrog Open provides powerful tools... more

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lack of support

impossible to call them; They hide behind email communications Their answers to specific questions are always approximate. When their app crashes, there is no way to contact them. After 10 days using them, we quit. more

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Description

inkFrog's ad creation and listing service includes bulk listing, automatic emails and relisting, image hosting, counters and more.

Latest Reviews

Average Rating: starstardim stardim stardim star (40 reviews)

stardim stardim stardim stardim star
Not ready for prime time

InkFrog came highly recommended to me by eBay as a new seller. It is now my opinion that InkFrog is clearly not ready... more

stardim stardim stardim stardim star
Nonexistent Customer Service

I have 5000 profiles on inkfrog classic built up over years of using them to facilitate my eBay listings. I have watch... more

stardim stardim stardim stardim star
The only 5 stars are coming from failing employees

The only positive is a template that saved me 10 minutes at most (quite primitive). The inventory had auto listed ano... more

Related Discussions

Re: inkFrog

@cobraboy I recommend you ask inkFrog since you are signing up for their service.... more

inkFrog

brand new to inkfrog, and before I sign up, does inkfrog have a way to import Turbo... more

Re: Class Action Lawsuit

@macrez1 Thanks for the heads up on inkfrog, but I know the terms and services... more

Compatibility

Platforms Web Based / SaaS
eBay Sites eBay Motors, eBay.ca, eBay.co.uk, eBay.com, eBay.com.au
Shopping Carts BigCommerce, Shopify

Pricing

Trial: Free version available

Free plan allows 15 listings per year. Plans with unlimited listings available from $14.95 per month. See pricing link for more details.

Categories

eBay Selling » Listing Management

Discussions

Re: inkFrog

@cobraboy I recommend you ask inkFrog since you are signing up for their service.... more

inkFrog

brand new to inkfrog, and before I sign up, does inkfrog have a way to import Turbo... more

Re: Class Action Lawsuit

@macrez1 Thanks for the heads up on inkfrog, but I know the terms and services... more

Re: Class Action Lawsuit

...which has lenient laws such as this. Inkfrog is just not very big and most sellers... more

Class Action Lawsuit

...think that possibly the only way to get Inkfrog to respond to our complaints is to... more

Re: Do you use any ecommerce software or services?

I use inkfrog for eBay. Would love to find something to list on ebay, etsy and... more

Re: Listing services

...offerings, as well as Auctiva, SixBit, InkFrog and Selling Manager Pro:... more

Re: Listing services

...way. I'm using Highwire now which is Inkfrog's webstore + ebay solution (Inkfrog... more

comments Want to talk about inkFrog? Start a new discussion (you don't have to register first).

Supplier

inkFrog (no other listings)

The Supplier Says

inkFrog

Auction Management

List or schedule auctions to eBay with images and a perfect ad in seconds. We also have many advanced management tools including bulk listing, auto emails, auto relistings, and more

Image Hosting

Upload and manage images with ease. We have created the best image management software and integrated it seamlessly with our auction lister

More, More, & More

Image editing, auction counters, gallery showcase including a flash previewer! So much stuff its incredible! From the supplier's website
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Updated 24 Feb 2017.

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