Linnworks

Description

System for fulfilling online orders and controlling stock. Covers order processing, postage management, stock control, reorders, customer returns/refunds, stock scrapping, stock purchases, purchase life cycle. Automatically downloads orders from eBay, Amazon, osCommerce and many others, including your own website. Synchronizes stock levels beween all channels.

Compatibility

Platforms Android, Windows
Amazon Sites Amazon.ca, Amazon.co.uk, Amazon.com, Amazon.de, Amazon.fr
Analytics Lokad
Carriers DHL, DPD, FedEx, Interlink Express, myHermes, Parcelforce, Royal Mail, UKMail, UPS, US Postal Service
eBay Sites eBay Canada, eBay France, eBay Germany, eBay UK, eBay.com
Marketplaces Flubit, Fnac, Fruugo, Intu, PixPlace, Rakuten Play.com, Rakuten.com, Sears.com Marketplace
Payment PayPal
Price Comparison Google Shopping, PriceMinister
Shipping Software Endicia
Shopping Carts BigCommerce, Magento, Prestashop, Shopify

Pricing

Trial: 30 days

Free Express edition limited to 200 items. For paid editions see pricing link.

Categories

Marketplace Management » Multichannel

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Added 25 Mar 2009. Last updated 25 Aug 2014.
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Reviews

Average Rating: starstarstarstardim star (17 reviews)

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The way forward

We looked at several solutions that would look after our inventory over multiple selling platforms before we went for Linnworks. The fact that they offer a free version so you can have a good look at the way it works before you commit is a real bonus. We use Linnworks on three ebay accounts, Ama... more

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A priceless partner in your business

I have been a user of Linnworks for around 3 years now, and I run a business that sells mainly on ebay and Amazon, but also on play and a couple of websites powered by Big COmmerce and Amazon Webstore. Before signing up to LW I looked at Channel Advisor, Eseller Pro and Channel Grabber. The 1st ... more

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Great software! We use it on Magento, Amazon, eBay, Buy.com

February 12, 2013 - Linnworks & LinnLive (their listing tool) is overall a great software. We have used it for 1 full year now. They have grown a lot in 2012 and added some much needed features. When we first started there were some bumps along the way, which could have been prevented if we bou... more

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Good, But could be great

We currently use Linnworks to manage our eBay, Amazon, Play and Magento store (http://www.dinkycartridges.co.uk/). We find that it works very well for eBay and the Linnlive listing tool saves loads of time. Amazon integration often seem to miss some products when updating inventory and can cause u... more

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Linnworks stands out from the rest

As an integration specialist, I work with many clients in the ecommerce industry and have been working with many order and channel management tools over the years. There are many tools out there and many more are coming to the market yet Linnworks stands out for three main reasons. A. Simplicity... more

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Up and running in two days

Linnworks is a godsend if you know what you are doing. Buy it! more

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better than GOOD

I was using freebie version for 3 month now. Just signed up for standard version. I love it and have no idea how I managed without it for so long. Cannot comment on support as I never needed it. Recommend. more

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Linn(Never)works

It looks great at first and you watch all the videos and you think wow this is going to be the answer to all my problems then you start to use it and it's all downhill from there. The main issue is that you can't get any help from anywhere. I hate to think what would happen if I was using them thr... more

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Avoid! All talk no action.

I have been using the free trial and I must say out of all the programmes I have used over the past 6 years Linnworks is by far the most disappointing. The system couldn't handle importing less than 9,000 listings. I was given every excuse under the sun (replies take from a couple of minutes to ... more

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Reveiw & brief comparison of Linnworks, Channel Advisor, eSeller pro

I have been using a heavily modified osCommerce website to run my business for the past 6 years and it fits my business well in the first few years. With the increasing of turnover, routine sales work are consuming more and more of my time, like adjusting stock & price level across different chane... more

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Discussions

Re: Do you use any ecommerce software or services?
New

We are currently using: Linnworks for inventory control across multiple platforms and... more

Re: How to track profits on ebay sales

...through our inventory control software, Linnworks, on a weekly basis that gives a cost... more

Re: Inventory Software

Have a look at Linnworks.(Monthly fee, no commitment) They offer a free trial for 30... more

Re: Which inventory control software do you use and why ?

...specific busienss 2. eSeller Pro. 3. Linnworks 4. Channel Advisor 5. SixBit... more

Re: Anyone heard of suredone?

...different compared to the other guys (Linnworks/Vendio/Mercent) - but would love to... more

Re: Short questionnaire for software providers

...me the most promising looks xsellco and linnworks. at this moment (unless IĀ get... more

monsoon alternative

...before, but didn't like it. Contacted linnworks, but they told me it is not ideal... more

Re: Alternative to Linnworks

Good Afternoon AZ. LinnSystems/ Linnworks is a UK based company. We have recently... more

Alternative to Linnworks

...there, I really like the concept of Linnworks. However, it looks like they're UK... more

Re: Help with choosing the right marketplace software

I have been using Linnworks now for around 3 years, at a time my business grew from... more

comments Want to talk about Linnworks? Start a new discussion.

Marketplace management software Linnworks now supports carrier myHermes.

The integration is through CSV transfer, with export of orders from Linnworks for upload into myHernes, and export of shipping details from myHermes for upload back into Linnworks. Full integration - without manual transfer of CSV files - is planned for later this year.

Chirs Dawson of Tamebay reported "Previously you would have had to ask Linnworks to directly make the changes to your account to enable you to export the CSV files in the myHermes format, or make the changes to the files manually, which was a time-consuming job."

Source: Tamebay

Multichannel management system Linnworks has two discounts available until 1 September.

The company is offering a 25% discount for new customers with offer code FB25LP, and a 10% discount for existing customers with offer code KEXH10.

The 25% discount is for new Linnworks accounts only, and applies to the account indefinitely. Both offers have to be claimed by 1 September.

Source: Linnworks (existing customers and new customers)

Marketplace management system Linnworks has released an Android app for its sellers.

The app, available on Google Play, can generate sales reports, view and update inventory data, generate packing slips, display order notifications and more.

A £3.99 subscription is required to access most features of the app. A seven-day trial is available.

Source: Linnworks.

Ecommerce loans company iwoca is now offering financing for annual subscriptions to the Linnworks multichannel management software.

Limited companies selling through Linnworks can switch to an annual Linnworks contract and pay monthly with iwoca to save between 15% and 35% on the normal monthly rates.

Multichannel management solution Linnworks now offers discounts for 12-month subscriptions.

The discounts range between 15% and 20%. Linnworks announced rate increases last year, and the new prices took effect for new customers joining after 7th January 2014.

* * * * *

Linnworks have released an update to allow sellers to work with eBay’s Managed Returns within Linnworks. Sellers can configure their returns address and RMA (return merchandise authorization) policy, and Linnworks will then retrieve returns requests from eBay.

Multichannel management software supplier Linnworks is running a competition to win prizes including 12-month subscriptions worth thousands of pounds.

To enter:

  1. Take a photo of you (or your team) holding a sign with the phrase "We are changing the eCommerce world" and the Linnworks logo or URL
  2. Upload the photo to the Facebook competion page
  3. Share with your Facebook friends!

The prizes are:

  • 1 Enterprise subscription worth £5,000 + VAT
  • 1 Pro subscription worth £3,000 + VAT
  • 1 Autonomous Synchronisation upgrade for 12 months
  • 2 x £100 Amazon gift vouchers

Marketplace and order management system Linnworks has announced a number of changes and improvements in its November newsletter.

New Linnworks sellers subscribing after 7th January 2014 will pay rates starting from £80+VAT per month for the Entry/Basic level (was £40+VAT per month). The price for Standard, Professional and Enterprise plans will increase by 50% to £180, £360 and £570 per month respectively. The starting price for Corporate subscriptions remains £1,999 per month. Prices will not increase for existing customers.

Writing on the Linnworks blog, Head of Business Development Artem Verovenko, said "We know that no one likes price increases and we have worked hard to keep our prices below average for the last couple of years. We feel that this is a necessary change to reflect the increased capabilities of Linnworks, but will not be changing the subscription costs for existing customers unless they choose to move to one of the new plans, as we have always done."

* * * * *

Linnworks has improved their integrations with carriers DPD and Interlink Express, and also with USPS label printing service Endicia. They now integrate directly with the suppliers' online services rather than through installed software.

Finally, Linnworks is starting a new series of webinars each Wednesday, starting 20 November. The sessions will cover advanced topics, starting with Composition Items. The company also runs Getting Started Webinars on Thursday afternoons. For more information see Linnworks' upcoming events page.

Ecommerce email management system ReplyManager has been updated to version 5.6, with new features including eBay image upload and improved auto-responders.

The features include:

  • eBay photo sharing — eBay buyers and sellers can now exchange photographs
  • Simplified auto-responders — users have more options and improved functionality to create more precise conditions
  • Login using a Google account; mouse-over email preview; and a new HTML Editor

ReplyManager has also announced plans to work more closely with multichannel management tool Linnworks, and expects to launch a new integration in the first quarter of 2014.

"We've been working toward an integration with Linnworks for quite a while and are very excited about this happening in the very near future. Linnworks provides a very useful tool that helps online sellers manage and grow their business. Plus, the UK has been our fastest growing market. Integrating ReplyManager and Linnworks seems like the logical next step," said ReplyManager co-founder, Jodi Gaines Pereira.

Marketplace management software provider Linnworks has published videos of presentations from their recent London and Manchester workshops.

The three sessions cover cross border trade, shipping strategies and Linnworks automation scripting, and are available on YouTube.

Ecommerce management system Linnworks now provides users with 24-hour support from Monday to Friday.

Supplier Linn Systems has grown to 50 employees to provide round-the-clock support via a helpdesk system, live online chat or telephone.

See all 27 updates...

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Supplier

Linn Systems (1 other profile listed)

The Supplier Says

Main Features

* Order book integration with eBay, PayPal, Amazon, osCommerce and other e-commerce platforms
* Printing of postage labels/fold-in invoices
* Postage management
* Postage manifests and postage expenses filing
* Support for full Order lifecycle (order status, returns/refunds)
* Barcoded order lists, invoice, labels
* Despatch Console
* Fully tracable order history
* Direct orders, Sevice Sales and sale lifecycle support
* Sales grid analysis and sales ledger
* Sales grid analysis and sales ledger
* Easy to use automated stock control
* Purchase order tracability
* Purchase ledger and purchase lifecycle support
* Descriptive stock items, including postage and packaging information and product pictures
* Stock scrapping, return to stock, return to supplier
* End/Relist/Adjust listins on eBay
* Stock adjustments
* Stock item life history
* Mobile/wireless stock control and order processing application (handheld, Pocket PC, PDA)


The order book is automated to receive orders from multiple channels such as eBay/PayPal, Amazon, many different e-commerce platforms. All you need to do to get new orders and update the status of the existing ones, is to click one button which will automatically connect to different channels and obtain your latest orders, no file importing necessary. As the system designed ground up using modular architecture, should you find a need to integrate with your own bespoke website it can be done as a bespoke module. Contact our technical support or sales team for more information.

All you stocked products can be linked with orders coming in from eBay, Amazon or your website by the item title. Everytime you process an order the order items automatically deducted from the current stock level. When you acquire new stock by purchasing it from the supplier you can simply create a purchase order which will automatically increase the stock level once the purchase order is delivered. Linn Systems, 21 March 2009
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