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System for fulfilling online orders and controlling stock. Covers order processing, postage management, stock control, reorders, customer returns/refunds, stock scrapping, stock purchases, purchase life cycle. Automatically downloads orders from eBay, Amazon, osCommerce and many others, including your own website. Synchronizes stock levels beween all channels.
|Platforms||Android App, Web Based / SaaS, Windows Software|
|Amazon Sites||Amazon.ca, Amazon.co.uk, Amazon.com, Amazon.com.mx, Amazon.de, Amazon.fr|
|Carriers||DHL, DPD, FedEx, GFS, Hermes, Interlink Express, Parcelforce, Royal Mail, UKMail, UPS, USPS|
|eBay Sites||eBay.ca, eBay.co.uk, eBay.com, eBay.de, eBay.fr|
|Other Marketplaces||Etsy, Flubit / SKU Cloud, Fnac, Fruugo, GAME, Groupon, Intu, Newegg, Pixmania PixPlace, PriceMinister, Rakuten.co.uk, Rakuten.com, Sears.com Marketplace|
|Price Comparison||Google Shopping|
|Shipping Software||Endicia, Parcel Station, ShipStation, Stamps.com|
|Shopping Carts||BigCommerce, IdoSell, Magento, Prestashop, Shopify, WooCommerce|
Trial: 30 days
Multichannel management software Linnworks has become the first company in Europe to be accredited by international carrier FedEx.
The accreditation will help the company improve their FedEx integration, and pass on the carrier's latest innovations to customers.
Linnworks' FedEx integration provides access to the full suite of FedEx services, enabling customers to automatically allocate FedEx as a shipping service to an order, and update the sales channel with tracking details in bulk.
Linnworks' CEO and Lead System Architect, Fedor Dzjuba, commented "We are excited to work more closely with FedEx in order to provide our users with a more enriched user experience. To become the first company in Europe to be accredited by FedEx is a huge achievement for Linnworks, but more importantly it will allow us to better serve our mutual customers."
Inventory and channel management tool Linnworks now supports printing of USPS postage via Stamps.com.
Integration with Stamps.com was one of the most-requested integrations from US-based sellers.
Stamps.com provides online sellers with a range of USPS shipping options, optimized for cost and shipping speed.
Multichannel management software Linnworks is now integrated with eBay design tool CrazyLister.
CrazyLister creates HTML listing templates which can be pasted directly into Linnworks to be used in eBay listings.
CrazyLister templates are mobile-optimized and compliant with eBay's new "active content" policy for listings.
CrazyLister are currently offering Linnworks users a free template designed by a professional designer. More information.
New features within the XSellco/Linnworks integration include:
- Updating Linnworks order notes within XSellco Fusion.
- Printing labels for Linnworks orders from XSellco.
- Viewing Linnworks product information from within the XSellco dashboard.
Linnworks customers will be able to access all three XSellco applications from within their Linnworks.net account.
Ray Nolan, XSellco CEO said "Price and Reputation are the central elements to successful multi-channel sales. Integrating closely with Linnworks makes real sense - better customer service leads to higher ratings and more sales at better prices."
Inventory and channel management tool Linnworks is now integrated with crafts marketplace Etsy, and has also launched a new initiative to help merchants grow their eBay sales.
The Etsy integration will enable Linnworks users to manage Etsy inventory, and process orders for shipping and dispatch.
The integration initially can only be setup in cloud-based Linnworks.net, but can then be used on a day-to-day basis in Linnworks Desktop as well as Linnworks.net.
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A new partnership between Linnworks and eBay aims to grow the businesses of Linnworks sellers on the eBay marketplace, by providing them with access to tools and valuable information.
Linnworks Implementation Manager and eBay Growth Project Lead Mark Aldous commented, "We are delighted to be working with eBay in order to help our sellers. The Trending Emails and Stats Application are just two examples of some of the great tools and information we have available to our sellers, helping them to grow their eBay business."
The new Trending Emails helping sellers understand what is expected to start selling in the next month or so, using market data compiled by eBay over the last 4-5 years. Heat maps show which categories will peak in popularity and which will decline in the coming months. The data is particularly important in the lead-up to Christmas, when sales are expected to be at an all-time high.
To help sellers optimize their eBay listings, Linnworks has partnered with Two Legs Bad, the developer of the eBay Stats Application, and will be funding additional examinations at no extra cost for a limited time; initially up until the end of 2016. The application analyses listings and provides actionable tips to increase sales.
Multichannel software provider Linnworks has released the videos from their recent Linn Academy event in Manchester, UK.
There are 14 videos and over 10 hours of footage, compiled into a YouTube playlist.
Linn Systems are preparing for Linn Academy 2017, and sellers interested in attending can register their interest now.
Source: Linn Systems
Inventory and channel management tool Linnworks.net is now integrated with parcel carrier UKMail.
The addition of UKMail to Linnworks.net allows customers to assign shipping, manage tracking numbers and print shipping labels from within Linnworks.
UKMail joins the extensive list of Linnworks.net shipping integrations including Royal Mail, DPD, Interlink and FedEx.
The Linnworks team are also working on integrations with Jet.com, Etsy, Magento 2, as well as stock receiving functionality.
Multichannel management system Linnworks has announced new pricing plans including 24/7 unlimited customer support.
The new plans, to be rolled out on Tuesday 13th September, replace six previous plans with varying levels of support and system functionality.
The new model has only three plans, and no longer limits support or functionality on either of the paid subscriptions. All paying customers will have access to unlimited 24/7 support, by means of phone, live chat or the helpdesk system.
The new pricing model is instead based on the number of users. The Professional plan costs £150 per month for up to two users, plus £50 each for any additional users. The Corporate plan, at £1,000 per month, supports unlimited users.
Writing on the Linnworks blog, Head of Business Development Artem Verovenko said, "Our existing pricing model limits our customers to a certain level of support and system functionality, however the reality is that we cannot build a world-class solution by limiting customers on either. It is for this reason why we have introduced these changes to our support model and pricing structure."
Existing customers will have up until January 16th 2017, before they need to move onto one of the new pricing plans. They can, however, choose to move over at any time from the 13th September 2016, should they wish to benefit from unlimited 24/7 support.
Inventory and channel management tool Linnworks has announced plans to provide 24/7 customer support, and has also released a new integration with shipping consolidator GFS.
Around-the-clock support will be provided for all pricing tiers, following a customer survey showing 86% of Linnworks wanted 24/7 phone, live chat and ticket support. The change will be made "in the coming months". Linnworks has hired additional Customer Support Representatives, currently undergoing intensive training, to meet the demand.
Linnworks will be changing their pricing model to accommodate the support changes. The new pricing will be based on the number of users, and will not have commission or per-transaction charges, or limit functionality.
Linnworks Support Manager Anton Tshubarov said, "Our goal is to ensure that every single customer gets access to unlimited 24/7 support and are not being limited based on the package they are on, by no later than early 2017. Migrating thousands of customers onto a new pricing model and ensuring that we are offering an outstanding level of support is no easy task, but 86% of our customers wanted this to happen and it's our responsibility to listen to their needs and make sure that we succeed."
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Linnworks has partnered with Global Freight Solutions (GFS), so customers can easily access GFS's wide range of shipping services and solutions directly from within Linnworks.
The new integration will give customers access to a range of delivery services and UK carriers via GFS. A single portal is provided by GFS for shipment tracking.
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Finally, Linnworks have announced the return of their annual online seller event, Linn Academy. Now in its 4th year, Linn Academy provides online sellers with the chance to meet other online retailers, industry experts and Linnworks staff.
Senior management from Linnworks will discuss updates to the system and support, and ecommerce experts from eBay, UKTI, Tamebay and World First will discuss some of the most popular industry topics.
Linn Academy is taking place at Old Trafford Football Ground in Manchester, on the 19th of October.
Linnworks expects 500 online sellers to attend Linn Academy, which is not limited to Linnworks' customers. Find out more.
Multichannel management system Linnworks has added a new purchase orders module to its cloud-based edition.
Linnworks Senior Developer Patrick Loney said, "We've worked hard over the last month to get the PO functionality ready. We're still polishing the corners and we're really interested to see what you make of it and how we can improve the page for all our users. Our next project is to add a Stock In screen into Linnworks.net, where we're hoping to improve the integration between Purchase Orders and Stock In to simplify your lives even further."
Today Linnworks users can use the new module to:
- Create and edit purchase orders
- Search by supplier reference, PO reference and location
- View purchase orders at different stages
- View the audit log for every purchase order
- Create, edit and review notes on each purchase order
A future update will add the ability to print purchase orders and email them directly to suppliers.
Purchase orders is one of the last major modules to be ported over from Linnworks Desktop and removes one of the final barriers preventing users from migrating to Linnworks.net.
Source: Linn Systems
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The Supplier Says
* Order book integration with eBay, PayPal, Amazon, osCommerce and other e-commerce platforms
* Printing of postage labels/fold-in invoices
* Postage management
* Postage manifests and postage expenses filing
* Support for full Order lifecycle (order status, returns/refunds)
* Barcoded order lists, invoice, labels
* Despatch Console
* Fully tracable order history
* Direct orders, Sevice Sales and sale lifecycle support
* Sales grid analysis and sales ledger
* Sales grid analysis and sales ledger
* Easy to use automated stock control
* Purchase order tracability
* Purchase ledger and purchase lifecycle support
* Descriptive stock items, including postage and packaging information and product pictures
* Stock scrapping, return to stock, return to supplier
* End/Relist/Adjust listins on eBay
* Stock adjustments
* Stock item life history
* Mobile/wireless stock control and order processing application (handheld, Pocket PC, PDA)
The order book is automated to receive orders from multiple channels such as eBay/PayPal, Amazon, many different e-commerce platforms. All you need to do to get new orders and update the status of the existing ones, is to click one button which will automatically connect to different channels and obtain your latest orders, no file importing necessary. As the system designed ground up using modular architecture, should you find a need to integrate with your own bespoke website it can be done as a bespoke module. Contact our technical support or sales team for more information.
All you stocked products can be linked with orders coming in from eBay, Amazon or your website by the item title. Everytime you process an order the order items automatically deducted from the current stock level. When you acquire new stock by purchasing it from the supplier you can simply create a purchase order which will automatically increase the stock level once the purchase order is delivered. Linn Systems, 21 March 2009