Linnworks

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Average Rating: starstarstarhalf stardim star (44 reviews)

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Terrible software, terrible support

It used to be pretty good software but since about 1 year ago, there are constant problems. Software keeps freezing, crashing, features are being removed, new useless features are being forced. It seems like Linnworks just lost it. they just don't listen to their customers. They always think they ... more

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Loyal customer saying goodbye

Overall, Linnworks 'Desktop' - I say desktop, as this is the software we have been using for 3 years, and have been overall very impressed with - has been second to none. We experienced some minor bugs along the way, though none of these had any impact on our day to day trading - until the release... more

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Poor software even worse support

We have used Linnworks desktop for a number of years without problem. However over the last few months Linnworks has become unstable and completely unreliable. Crashing daily, stock values and numbers changing for no apparent reason and worst of all for the last three Mondays we have had no access... more

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Absolute disaster with Linnworks

I am having terrible problems with Linnworks since they have made changes recently. They have taken over procedures without informing me and everything is not working as it should be. Listings on Ebay are not updating and others have completely disappeared from being connected to the Linnworks in... more

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Very difficult to setup

I started to evaluate the software on Monday. It seemed great from all the reading, etc that I did. However by Thursday, we still did not have a working system. It would appear that this is really more designed for UK users. There is little to no support for setting up Shipstation or Fedex, etc. T... more

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Multichannel !! Software with extremely poor service !!

I have a fairly good knowledge in e-commerce software and i was very happy to start my trial with Linnworks and i have decided that this can be very useful. I have started investing my time into the software to learn and ofcourse with every new software you have to give some time and need a suppor... more

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Bad Luck With Linnworks

I have been with Linnworks for about a month now, and already I'm looking for a new inventory management system. Several issues have occurred within the past week. (1) After an update to the multi-variation capability, the inventory levels stopped syncing with my Bigcommerce store. They only synce... more

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The way forward

We looked at several solutions that would look after our inventory over multiple selling platforms before we went for Linnworks. The fact that they offer a free version so you can have a good look at the way it works before you commit is a real bonus. We use Linnworks on three ebay accounts,... more

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A priceless partner in your business

I have been a user of Linnworks for around 3 years now, and I run a business that sells mainly on ebay and Amazon, but also on play and a couple of websites powered by Big COmmerce and Amazon Webstore. Before signing up to LW I looked at Channel Advisor, Eseller Pro and Channel Grabber. The 1s... more

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Great software! We use it on Magento, Amazon, eBay, Buy.com

February 12, 2013 - Linnworks & LinnLive (their listing tool) is overall a great software. We have used it for 1 full year now. They have grown a lot in 2012 and added some much needed features. When we first started there were some bumps along the way, which could have been prevented if we bou... more

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Description

System for fulfilling online orders and controlling stock. Covers order processing, postage management, stock control, reorders, customer returns/refunds, stock scrapping, stock purchases, purchase life cycle. Automatically downloads orders from eBay, Amazon, osCommerce and many others, including your own website. Synchronizes stock levels beween all channels.

Latest Reviews

Average Rating: starstarstarhalf stardim star (44 reviews)

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Linnworks - Stock Management King

We have used Linnworks for some time now, and it very rarely lets us down! If it's all kept in check and up to date, y... more

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What would we do without Linnworks....

Pack Smart Ltd has used Linnworks for well over 6 years and grown with them over this time. We started with a couple o... more

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A must have tool for the E-commerce Seller

I have been using Linnworks now for many years and its not just a great order management platform but it has also prov... more

Related Discussions

Re: Advice Switching Multichannel Tools

... We switched from Ecomdash to Linnworks this year. It took longer than we... more

Re: Multi-Channel Software - what's the best and why?

...I currently deal with, all but 6 use Linnworks for multi channel software, and only... more

Compatibility

Platforms Android App, Web Based / SaaS, Windows Software
Amazon Sites Amazon.ca, Amazon.co.uk, Amazon.com, Amazon.com.mx, Amazon.de, Amazon.fr
Analytics Lokad
Carriers DHL, DPD, FedEx, GFS, Hermes, Interlink Express, Parcelforce, Royal Mail, UKMail, UPS, USPS, wnDirect
eBay Sites eBay.ca, eBay.co.uk, eBay.com, eBay.de, eBay.fr
Other Marketplaces Etsy, Flubit / SKU Cloud, Fnac, Fruugo, GAME, Groupon, Intu, Newegg, OnBuy, Pixmania PixPlace, PriceMinister, Rakuten.co.uk, Rakuten.com, Sears.com Marketplace, Tophatter
Payment PayPal
Price Comparison Google Shopping
Shipping Software Endicia, Parcel Station, ShipStation, Stamps.com
Shopping Carts BigCommerce, IdoSell, Magento, Prestashop, Shopify, WooCommerce
Social Media Mento

Pricing

Trial: 30 days

Free Community edition limited to 50 items. Professional £150 per month, Corporate £1000 per month.

Categories

Multichannel Management » Inventory & Channel Management

Discussions

Re: Advice Switching Multichannel Tools

... We switched from Ecomdash to Linnworks this year. It took longer than we... more

Re: Multi-Channel Software - what's the best and why?

...I currently deal with, all but 6 use Linnworks for multi channel software, and only... more

Re: Supplier Price change nightmare, is there software to he

...you use multi channel software such as Linnworks, then a CSV is possibly your easiest... more

Re: Looking for a mutichannel Management Platform

...same facilities. We currently use Linnworks (been with them for 5 years) who... more

Re: A System to manage Purchase Orders and Amazon FBA Shipme

@nalpazah We're using Linnworks and it works pretty well, despite a not great UI.... more

Re: Linnworks is it value for money?

...when it comes to the functionality of Linnworks. We use it for stock control,... more

Re: Linnworks is it value for money?

...(my mistake). I don't use 70% of linnworks functionality, all I need it for is... more

Re: Linnworks is it value for money?

@simonthepieman When Linnworks announced their repricing we started to look at Selro.... more

comments Want to talk about Linnworks? Start a new discussion (you don't have to register first).

Supplier

Linn Systems (1 other listing)

The Supplier Says

Main Features

* Order book integration with eBay, PayPal, Amazon, osCommerce and other e-commerce platforms
* Printing of postage labels/fold-in invoices
* Postage management
* Postage manifests and postage expenses filing
* Support for full Order lifecycle (order status, returns/refunds)
* Barcoded order lists, invoice, labels
* Despatch Console
* Fully tracable order history
* Direct orders, Sevice Sales and sale lifecycle support
* Sales grid analysis and sales ledger
* Sales grid analysis and sales ledger
* Easy to use automated stock control
* Purchase order tracability
* Purchase ledger and purchase lifecycle support
* Descriptive stock items, including postage and packaging information and product pictures
* Stock scrapping, return to stock, return to supplier
* End/Relist/Adjust listins on eBay
* Stock adjustments
* Stock item life history
* Mobile/wireless stock control and order processing application (handheld, Pocket PC, PDA)


The order book is automated to receive orders from multiple channels such as eBay/PayPal, Amazon, many different e-commerce platforms. All you need to do to get new orders and update the status of the existing ones, is to click one button which will automatically connect to different channels and obtain your latest orders, no file importing necessary. As the system designed ground up using modular architecture, should you find a need to integrate with your own bespoke website it can be done as a bespoke module. Contact our technical support or sales team for more information.

All you stocked products can be linked with orders coming in from eBay, Amazon or your website by the item title. Everytime you process an order the order items automatically deducted from the current stock level. When you acquire new stock by purchasing it from the supplier you can simply create a purchase order which will automatically increase the stock level once the purchase order is delivered. Linn Systems, 21 March 2009
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Updated 9 Jan 2018.

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