Reconnect sends email to buyers 30, 90 and 180 days after their purchase, with personalized product recommendations to help bring them back to the seller's store.

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Platforms Web Based / SaaS
eBay Sites All
Shopping Carts BigCommerce, Shopify


LiteUp to 150 monthly orders, about 450 emails per month €32/month
BasicUp to 300 monthly orders, about 900 emails per month €47/month
PowerUp to 600 monthly orders, about 1800 emails per month €71/month
ProUp to 1500 monthly orders, about 4500 emails per month €120/month
UnlimitedUnlimited orders, unlimited emails €189/month
Annual plan discounts available


eBay Selling » Marketing & SEO


Reconnect (no other listings)

The Supplier Says


Usually over 90% of customers only buy 1 time in a shop if it's not Amazon. The easy to use tool recognises when customers don¹t return to your shop and send a friendly support email after 30, 90 and 180 days automatically to win them back.

It includes a unique recommendation engine to show your customers opportunity what to buy next based on previous purchases in your shop.

You can of course adapt the style of the emails to your brand, the time when the 3 emails should be send and manage your black list to avoid spamming.

With the next version you will also be able to select products you would like to show in the recommendation and the tool will send the email in the language of your customers automatically. Reconnect, 6 April 2017
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Updated 15 Apr 2017.
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