Solid Commerce

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Average Rating: starstarhalf stardim stardim star (49 reviews)

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Poor functionality and worse customer service

I agree with all other reviewers- except the few that all happened to give positive comments on the same day or two - about the bad customer service combined with a difficult product to use. We sell on Amazon and eBay and have real trouble getting it to run like advertised. Customer support to... more

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If you want to run a reputable business, RUN AWAY

We've been using Solid Commerce for 3 years and I've had enough! If you want a company that has any semblance of customer service, this is not it. Their "live chat" feature NEVER has had someone there to respond to a message. Their support line rarely has anyone pick up the phone. I've even experi... more

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Eight Years And Counting

I have been with Solid Commerce for going on eight years now. I switched integrators back in 2010 for 1 month and saw I was with the best and quickly switched back! Their platforms performance and easy to use system makes Solid Commerce my first choice in web fulfillment. The fact that I can tea... more

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Best Multimarketplace Inventory & Pricing Automation Service

We have been working with solidcommerce over 5 years now and they are great. Its an absolute one stop solution for any multimarketplace integration problems. Its a great platform to let you sell your items in various marketplaces such as amazon, ebay, newegg, or sears etc. Solidcommerce handles al... more

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Good Service

It’s very painful for me to read that bad review about the Solidcommerce service. I’m using their system for over 4 years now and every time I need help, I can just pick up the phone and call my account manager. They are a group of good people that always trying to help. Give them a chance! more

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Best Marketplace Multichannel in the Markert. Period!

I'm a real seller, capstoreonline, you can search for our company in any of the major marketplaces. I cannot say the same about some of the bad reviews here, as they do not specified who they are. I saw this page with bad reviews and I had to write something. I've been using SC for several years.... more

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To say they are poor would be doing a disservice to the word

Customer for over a year until we recently switched, and I can assure you they are an expensive mistake. Here are my main issues The customer service is abysmal. An email may not get a response for a week. There is a somewhat defiant response to when anything on their side goes wrong. Mos... more

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ZERO CUSTOMER SERVICE

See all details with my review before you decide. i started using solidcommerce ( channelsmanager ) 5 months ago. They called me and negotiated the rates and i was fine signing one years lease which saves 50% activation fees which is super high fees that they don't really do anything to activate... more

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Solid Fraude, That's the real name

Do Not Fall for the trap, they will be nice smiling and helpful till the second you pay. once you pay, you are done. good luck getting help and be ready to find out how much this system is crappy and dosent even do 20% of they claim. more

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Disaster - waste of our time - avoid at all costs!

Avoid at all costs or it will be at great cost to you and your staff. A massive waste of time in trying to get the software to work. We could not get it to work. Website Sales pitch - good but thats as good as it gets. Salespitch - not trained - made false promises about software capabilit... more

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Description

Solid Commerce is a cloud-based solution that allows online sellers to manage inventory across multiple marketplaces, covering shipping, fulfillment, inventory, packing, repricing, and listing.

With this SaaS platform, sellers can manage inventory and automate their business.

Latest Reviews

Average Rating: starstarhalf stardim stardim star (49 reviews)

stardim stardim stardim stardim star
Waste of money, Waste of time.

I will explain things very simply, and hopefully people take my advice based on my experienced. *The features that t... more

stardim stardim stardim stardim star
Stole my money did not perform

WARNING RUN AWAY These guys are absolutely terrible. We signed up for their order management service. We provided ou... more

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How they are still in business is a mystery to me.

One of the worst business experience in my life. Spent over four months trying to get set up and they were just too in... more

Related Discussions

Multi-Channel conundrum, what does it cost to solve?

...Linnworks, Channel Advisor, SureDone, SolidCommerce, Magento Store Manager, EcomDash,... more

Re: What are your problems with multichannel selling?

...and it will input all your data! Solid commerce will automatically import you live... more

Re: What are your problems with multichannel selling?

...with the most profits and via versa. Solid commerce can't do that. Don't have an... more

Compatibility

Platforms Web Based / SaaS
Accounting QuickBooks
Amazon Sites All
eBay Sites All
Fulfillment eBay Global Shipping, FBA
Other Marketplaces Best Buy, Half, Overstock Shopping, Rakuten.com, Sears.com Marketplace
Payment PayPal
Shipping Software Endicia
Shopping Carts BigCommerce, Magento, Volusion, Yahoo Stores

Pricing

Trial: 30 days

See Pricing link above

Categories

Multichannel Management » Inventory & Channel Management

Discussions

Multi-Channel conundrum, what does it cost to solve?

...Linnworks, Channel Advisor, SureDone, SolidCommerce, Magento Store Manager, EcomDash,... more

Re: What are your problems with multichannel selling?

...and it will input all your data! Solid commerce will automatically import you live... more

Re: What are your problems with multichannel selling?

...with the most profits and via versa. Solid commerce can't do that. Don't have an... more

Re: Social Commerce

I totally agree with Solid Commerce. Social commerce is not very convincing. People are not... more

Solid Commerce - tracking purchase orders

...of purchase orders made to vendors on Solid Commerce? Not dropship, we do not use... more

Re: What's changed the most since you started selling online

...priced just right. Skubana, SureDone, Solidcommerce, eComdash, Plenty of Markets and... more

Re: Looking for a Multi Channel Listing Management Tool

...- total disaster. From there, I went to SolidCommerce - total disaster, and am now with... more

Re: Could use some advice

...and orders processing. Skubana Solid Commerce (which you already mentioned, also... more

Could use some advice

...on Seller Acticve, Godatafeed, and Solid commerce, So what I'm looking to do if... more

Re: multi channel software: Amazon, Ebay, Facebook, API

...software i would suggest between. Solid Commerce or SellerActive. you can try them and... more

comments Want to talk about Solid Commerce? Start a new discussion (you don't have to register first).

Supplier

Solid Commerce (no other listings)

The Supplier Says

Inventory Management l Order Management l Shipping | ...and More!

Manage inventory, orders, shipping, fulfillment, and more...all across multiple marketplaces. Solid Commerce makes it easy for online sellers to rock their retail anywhere they want. We integrate with the most popular web store solutions, and can plug you into just about any marketplaces your heart desires. eBay, Amazon, Best Buy, and more...all yours for the dominating.

Our SaaS platform and shipping tools allow you not only to easily manage orders, but also to streamline the listing and shipping process. And who doesn't love streamlined?

We'll get you your very own dedicated Account Manager, who supports you at every step of the way, so your online selling strategy is build on a foundation of professional expertise. Here at Solid Commerce, we've been in the online retail business for a pretty long time. We're as passionate and hardworking as we are fun, and we're here to make sure that you can rock your retail and sell online more efficiently than ever before. Solid Commerce, 14 October 2013
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Added 8 Jan 2012. Last updated 15 Jun 2016.

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