Terapeak Professional

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Average Rating: starstarhalf stardim stardim star (27 reviews)

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What's with the new Terapeak layout?

Um, we paid for a year subscription to this service almost a year ago. Had some business projects going and didn't look at it for several months. Logged on this weekend and it seems that you are now LOCKED OUT of all the valuable data that was there before. Is it just me or have they "dumbed do... more

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Don't use

My ebay account has been syncing for several weeks now, still can only look at 6/14 data. The customer service is nonexistent, only telling the team is working on it. As for the Amazon research capability, it can only analyze some "sample data" from Amazon, no real time, and in depth analysis. more

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Highly valuable tool for researching the eBay 'sellersphere'

As we provide courier services for eBay sellers, Terapeak helps us search by location for the most relevant and busiest sellers out there. Can imagine this is also of great value to sellers who are keen to monitor their competitors. more

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No free trial or customer service

Their "free" trial is actually one cent. That they charge to your credit card immediately after signing up. I thought it doesn't matter if my account is negative now I have seven days before I'm charged. Wrong and when I emailed their customer service to get it resolved I got no response. They ... more

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No support, frustrating and NOT RECOMMENDED

Emailed customer support 3 times about not having Amazon integration and got an automated reply 3 times to say the case had been passed on, followed this up 3 times and no replies. Contacted them by sending a complaint through Facebook, received a reply to say they couldnt deal with it and to cont... more

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Outstanding

We are a Multi-million dollar per year multi-channel e-commerce company. Terapeak is an outstanding research tool. It clearly provides all of the sortable data you need to make and develop your own market research methods. We have used the tool from day to help build our own highly successful mark... more

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The worst there is

This site never works. Get on a wireless network and you can forget it. Just wasting your money. Don't expect customer service to care - they don't. I will never use their service again. USELESS!!! more

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Terapeak customer service is disgusting!!!!!!!!!

Terapeak customer srevice is disgusting. The way I was treated as a long term paying Customer is appalling. I have been a customer service manager for many years of my life and have handled all kinds of customers myself. I have also trained many customer service reps myself , mostly younger adults... more

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Great Service, When it Works

Terapeak used to be an amazing eBay selling tool, but now it seems that it crashes at least once a week. The feature that supposedly allows one to search back an entire year was misleading as one can still only search for 90 days at a time. As someone who uses Terapeak 5 days a week, I am finding ... more

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Great product

Like others, I've had a great customer experience with the company...on top of the capabilities being extremely valuable. As an eBay seller, the data they provide is tremendously valuable in understanding the products I'm competing against, the prices, the activity in the category and so much more... more

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Description

Terapeak provides comprehensive information and analytical data that helps eBay and Amazon sellers make decisions on inventory, pricing, listing tactics and more.

The MySales feature displays all disparate business data in a single view, which makes it easier for customers to measure sales performance.

Latest Reviews

Average Rating: starstarhalf stardim stardim star (27 reviews)

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As of Feb 20017 Terapeak sucks

They have made some terrible changes that make it no longer a useful tool. As well, the product search is completely ... more

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TeraPeak just lost my business after 8 years

This software use to be a really strong tool for anyone selling on eBay. It gave you the edge... and let you know if s... more

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Join terapeak if you dont care you money

Q:What was good about this product or service overall? A:There wasnt anything good about this product or service overa... more

Related Discussions

Seeking Free trial users for our eBay analytics app!

...for more markets and categories than Terapeak without the 3-5 day data... more

Re: Not sure what product sourcing software to use for a new

...I find Tearpeak to be helpful. I use Terapeak mainly to investigate taking on a... more

Not sure what product sourcing software to use for a newbie

...not sure whether to use Profitsourcery, Terapeak or Profit Spy. They all have great... more

Compatibility

Platforms Android App, eBay Embedded App, iOS App, Web Based / SaaS
Amazon Sites Amazon.com
eBay Sites eBay Motors, eBay.ca, eBay.co.uk, eBay.com, eBay.com.au, eBay.de, eBay.fr, eBay.it

Pricing

Trial: 7 days

Personal $14.95 per month or $89.95 per year
Professional $29.95 per month or $179.95 per year

Categories

Product Sourcing » Market Research

Discussions

Seeking Free trial users for our eBay analytics app!

...for more markets and categories than Terapeak without the 3-5 day data... more

Re: Not sure what product sourcing software to use for a new

...I find Tearpeak to be helpful. I use Terapeak mainly to investigate taking on a... more

Not sure what product sourcing software to use for a newbie

...not sure whether to use Profitsourcery, Terapeak or Profit Spy. They all have great... more

Terapeak, what else can it be used for?

...in a certain item, so i know i can use terapeak to see what sells well. But what else... more

Re: How do you increase sales?

...items etc. Your internal analytics and Terapeak will do the job. Most important -... more

Re: Do you use any ecommerce software or services?

...used to use: Web Interpret Auctiva Terapeak Amazon Webstore The problem with... more

Free Seller Webinar: It's OK to Cheat on eBay with Amazon

...hosted by: Page Mage, Stamps.com, GoDaddy Online Bookkeeping, Terapeak, and Kabbage. more

Free Webinar: Fast Forward Social Commerce: It's About Sales

...Stamps.com, GoDaddy Online Bookkeeping, Terapeak, Kabbage, and eBay Radio. You do NOT... more

Re: Has anyone used Auction DNA? If so, what are your review

I will try Terapeak instead. Any other suggestions? There are other eBay research tools... more

Re: Has anyone used Auction DNA? If so, what are your review

...the year in advance. I will try Terapeak instead. Any other suggestions?... more

comments Want to talk about Terapeak Professional? Start a new discussion (you don't have to register first).

Supplier

Terapeak (2 other listings)

The Supplier Says

Marketplace Research

* Category Research: Understand category patterns & make informed decisions.
* Closed Listing Research: Search millions of closed listings in less than a second.
* Trends & Key Ratios: See eBay trends broken into easy-to-understand ratios.
* Hot List View: super hot, very hot, and hot categories on eBay.com.
* Top Sellers View: the top sellers by eBay category for sales, volume and total bids. From the supplier's website
comments Is this your listing? Login to submit changes.
Updated 30 Aug 2016.

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