xSellco Feedback
Premium Listing

    More links for xSellco Feedback:
  • Blog
Write a Review
Get Heard Here!

Reviews

Average Rating: starstarstarstardim star (4 reviews)

starstarstarstarstar
Great service

I sell on a few different Amazon and eBay platforms - generating positive reviews is so important to my business but it can be challenging. Once I found XSellco Feedback though this process become much easier. My friend had been using it for over 6 months, he recommended it and he wasn’t wrong. My... more

starstarstarstarstar
Excellent feedback Tool!!!

I love this software because now I know which customers I need to target to get positive feedback. Before XSellco Feedback I didn’t have a clue how to get positive feedback - I was reaching out blindly to all my customers for reviews no matter what their experience was, and that’s why I was gettin... more

starstarstarstarstar
The only feedback tool for both Amazon and eBay I found

This is a pretty straightforward tool to help get your customers to fill reviews on Amazon and eBay. It's pretty straightforward to set up - just connect your accounts and off you go. I like the way it allows me send mails to buyers of some products but not others as customers who buy some produ... more

starstardim stardim stardim star
Has Potential

I had high hopes of High5 as a replacement to Feedback Genius so that I could send review requests to both Ebay and Amazon customers.  I found too many niggly issues that caused me to bail out.  Firstly, High5 was not synching Ebay dispatch dates properly.  The WYSISWYG  editor then disappears as ... more

No more reviews of xSellco Feedback
comments Have you used xSellco Feedback? Write a review and share your thoughts (you don't have to register first).

Description

xSellco Feedback allows sellers to request feedback on the right products, from the right customers, at the right time.

Sellers can improve their rating through automated intelligent feedback requests on Amazon and eBay.

Latest Reviews

Average Rating: starstarstarstardim star (4 reviews)

starstarstarstarstar
Great service

I sell on a few different Amazon and eBay platforms - generating positive reviews is so important to my business but i... more

starstarstarstarstar
Excellent feedback Tool!!!

I love this software because now I know which customers I need to target to get positive feedback. Before XSellco Feed... more

starstarstarstarstar
The only feedback tool for both Amazon and eBay I found

This is a pretty straightforward tool to help get your customers to fill reviews on Amazon and eBay. It's pretty stra... more

Latest News

XSellco Price Manager and High5 Available in the Linnworks App Store

XSellco's repricing tool Price Manager and feedback tool High5 are now available through ... more

Interview with XSellco’s Ray Nolan and Victor Corcoran

An interview has been published with XSellco's founder Ray Nolan and CEO Victor Corcoran.... more

XSellco Acquires ReplyManager

Provider of cloud-based tools for marketplace sellers XSellco has acquired rival business Rep... more

Availability

Worldwide

Compatibility

Platforms Web Based / SaaS
Amazon Sites All
eBay Sites All
Multichannel Linnworks

Pricing

Trial: 28 days

LightAll features - Up to 5,000 mails per month £29 p/m
ProfessionalAll features - Up to 25,000 mails per month £59 p/m
PremiumAll features - Up to 60,000 mails per month £129 p/m

Categories

Feedback & Reputation » Feedback & Review Solicitation

Amazon Selling » Feedback & Reviews

eBay Selling » Feedback

XSellco's repricing tool Price Manager and feedback tool High5 are now available through the Linnworks App Store.

XSellco's help desk tool Fusion was integrated with Linnworks in April last year.

New features within the XSellco/Linnworks integration include:

  • Updating Linnworks order notes within XSellco Fusion.
  • Printing labels for Linnworks orders from XSellco.
  • Viewing Linnworks product information from within the XSellco dashboard.

Linnworks customers will be able to access all three XSellco applications from within their Linnworks.net account.

Ray Nolan, XSellco CEO said "Price and Reputation are the central elements to successful multi-channel sales. Integrating closely with Linnworks makes real sense - better customer service leads to higher ratings and more sales at better prices."

Source: XSellco

An interview has been published with XSellco's founder Ray Nolan and CEO Victor Corcoran.

Price and Reputation: An Interview with XSellco's Ray Nolan and Victor Corcoran

We talked about XSellco's history, their tools Fusion, Price Manager and High5, and their plans for the future.

Source: Web Retailer Blog

Provider of cloud-based tools for marketplace sellers XSellco has acquired rival business ReplyManager.

Both companies provide customer support tools for marketplace sellers: XSellco Fusion and ReplyManager. The acquisition will allow them to share best practices, further develop their tools, improve customer support and expand globally.

"We're very excited to become a part of the XSellco team," said Jodi Gaines Pereira, founder and CEO of ReplyManager. "Joining with XSellco was the next logical step to foster continued growth. It allows us to further extend our market reach into Europe and Asia. Most importantly, we'll be able to provide our customers with cutting edge, integrated tools that will make selling online more profitable and more efficient than ever before."

Ray Nolan, founder of XSellco said "ReplyManager has significant market penetration in the US and overseas markets and we believe it can help XSellco further accelerate the pace of growth of our rapidly expanding customer base. In Jodi and her team, we have found truly motivated and knowledgeable partners on whose years of market expertise we can draw to help us improve our products and design new ones."

XSellco, based in Dublin, Ireland, acquired Florida-based ReplyManager for an undisclosed sum. Both companies are privately held. ReplyManager founder Jodi Gaines Pereira will remain as CEO and along with her team continue to support ReplyManager customers and continue developing the product.

Alongside their customer support tool, XSellco also provide an automated repricing tool called Price Manager. XSellco is owned by Irish entrepreneur Ray Nolan who previously built the Hostelworld.com brand, and chaired Skyscanner.com and Storyful.com amongst others.

ReplyManager was created in 2001 and is the world's leading customer support tool for businesses selling through online marketplaces such as eBay and Amazon.

Source: ReplyManager

No more news about xSellco Feedback

comments Do you have news about xSellco Feedback? Let us know.

Supplier

xSellco (4 other listings)

The Supplier Says

Request feedback on the right products, from the right customers, at the right time

xSellco Feedback is the only feedback solicitation tool for both Amazon and eBay sellers. Improve your seller rating through automated intelligent feedback requests and product reviews.

Key Benefits include:
Increase Positive Feedback.
Improve Seller Rating & Sell More!
Right Message, Right Customer, Right Time.
Control message delivery with detailed rules.
Build fully customizable emails.

Automate:
- Create dynamic rules to target different groups of customers.
- Send messages based on Product Name, Type, SKU, etc.

Intelligent targeting:
- Get high feedback ratings by targeting products that score well. Exclude
SKUs that have a poor feedback record.
- Send requests to customers who have left positive feedback before,
blacklist customers who have a history of negative feedback.
- Reduce negative feedback by only sending feedback requests for on-time
deliveries.

Customize:
- Tailor your email messages to suit your business. Create templates, edit
subject line, language, formatting.
- Improve your response rates using personalized Snippets that
automatically insert customer details, product and order information.

Reporting:
- Monitor your response rates over time and measure the impact of your
feedback strategy.
- React quickly to negative feedback, with your most recent negative
reviews displayed in your dashboard.

Trusted Partner:
- As official developer partners with Amazon and eBay, xSellco Feedback
complies with all marketplace feedback policies.

"Using xSellco we have increased our feedback across Amazon and eBay to over 400 positive reviews per month, maintaining a 99% positive seller rating" - Indigo herbs xSellco, 6 September 2017
comments Is this your listing? Login to submit changes.
Updated 17 Oct 2017.

Popular in this category

People also view