XSellco High5
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Average Rating: starstarstarstardim star (4 reviews)

starstarstarstarstar
Great service

I sell on a few different Amazon and eBay platforms - generating positive reviews is so important to my business but it can be challenging. Once I found XSellco Feedback though this process become much easier. My friend had been using it for over 6 months, he recommended it and he wasn’t wrong. My... more

starstarstarstarstar
Excellent feedback Tool!!!

I love this software because now I know which customers I need to target to get positive feedback. Before XSellco Feedback I didn’t have a clue how to get positive feedback - I was reaching out blindly to all my customers for reviews no matter what their experience was, and that’s why I was gettin... more

starstarstarstarstar
The only feedback tool for both Amazon and eBay I found

This is a pretty straightforward tool to help get your customers to fill reviews on Amazon and eBay. It's pretty straightforward to set up - just connect your accounts and off you go. I like the way it allows me send mails to buyers of some products but not others as customers who buy some produ... more

starstardim stardim stardim star
Has Potential

I had high hopes of High5 as a replacement to Feedback Genius so that I could send review requests to both Ebay and Amazon customers.  I found too many niggly issues that caused me to bail out.  Firstly, High5 was not synching Ebay dispatch dates properly.  The WYSISWYG  editor then disappears as ... more

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Description

XSellco High5 is a feedback solicitation tool for both Amazon and eBay sellers. Improve seller rating through automated intelligent feedback and product review requests.

Develop a targeted, automated feedback strategy that reduces negative feedback and wins positive reviews from customers.

Benefits include increasing positive feedback, improving seller rating, and controlling which messages are sent to which customers and when.

Latest Reviews

Average Rating: starstarstarstardim star (4 reviews)

starstarstarstarstar
Great service

I sell on a few different Amazon and eBay platforms - generating positive reviews is so important to my business but i... more

starstarstarstarstar
Excellent feedback Tool!!!

I love this software because now I know which customers I need to target to get positive feedback. Before XSellco Feed... more

starstarstarstarstar
The only feedback tool for both Amazon and eBay I found

This is a pretty straightforward tool to help get your customers to fill reviews on Amazon and eBay. It's pretty stra... more

Latest News

XSellco Price Manager and High5 Available in the Linnworks App Store

XSellco's repricing tool Price Manager and feedback tool High5 are now available through ... more

Interview with XSellco’s Ray Nolan and Victor Corcoran

An interview has been published with XSellco's founder Ray Nolan and CEO Victor Corcoran.... more

XSellco Acquires ReplyManager

Provider of cloud-based tools for marketplace sellers XSellco has acquired rival business Rep... more

Availability

Worldwide

Compatibility

Platforms Web Based / SaaS
Amazon Sites All
eBay Sites All
Multichannel Linnworks

Pricing

Trial: 14 days

LightAll features - Up to 5,000 mails per month £29 p/m
ProfessionalAll features - Up to 25,000 mails per month £59 p/m
PremiumAll features - Up to 60,000 mails per month £129 p/m

Categories

Feedback & Reputation » Feedback & Review Solicitation

Amazon Selling » Feedback & Reviews

eBay Selling » Feedback

XSellco's repricing tool Price Manager and feedback tool High5 are now available through the Linnworks App Store.

XSellco's help desk tool Fusion was integrated with Linnworks in April last year.

New features within the XSellco/Linnworks integration include:

  • Updating Linnworks order notes within XSellco Fusion.
  • Printing labels for Linnworks orders from XSellco.
  • Viewing Linnworks product information from within the XSellco dashboard.

Linnworks customers will be able to access all three XSellco applications from within their Linnworks.net account.

Ray Nolan, XSellco CEO said "Price and Reputation are the central elements to successful multi-channel sales. Integrating closely with Linnworks makes real sense - better customer service leads to higher ratings and more sales at better prices."

Source: XSellco

An interview has been published with XSellco's founder Ray Nolan and CEO Victor Corcoran.

Price and Reputation: An Interview with XSellco's Ray Nolan and Victor Corcoran

We talked about XSellco's history, their tools Fusion, Price Manager and High5, and their plans for the future.

Source: Web Retailer Blog

Provider of cloud-based tools for marketplace sellers XSellco has acquired rival business ReplyManager.

Both companies provide customer support tools for marketplace sellers: XSellco Fusion and ReplyManager. The acquisition will allow them to share best practices, further develop their tools, improve customer support and expand globally.

"We're very excited to become a part of the XSellco team," said Jodi Gaines Pereira, founder and CEO of ReplyManager. "Joining with XSellco was the next logical step to foster continued growth. It allows us to further extend our market reach into Europe and Asia. Most importantly, we'll be able to provide our customers with cutting edge, integrated tools that will make selling online more profitable and more efficient than ever before."

Ray Nolan, founder of XSellco said "ReplyManager has significant market penetration in the US and overseas markets and we believe it can help XSellco further accelerate the pace of growth of our rapidly expanding customer base. In Jodi and her team, we have found truly motivated and knowledgeable partners on whose years of market expertise we can draw to help us improve our products and design new ones."

XSellco, based in Dublin, Ireland, acquired Florida-based ReplyManager for an undisclosed sum. Both companies are privately held. ReplyManager founder Jodi Gaines Pereira will remain as CEO and along with her team continue to support ReplyManager customers and continue developing the product.

Alongside their customer support tool, XSellco also provide an automated repricing tool called Price Manager. XSellco is owned by Irish entrepreneur Ray Nolan who previously built the Hostelworld.com brand, and chaired Skyscanner.com and Storyful.com amongst others.

ReplyManager was created in 2001 and is the world's leading customer support tool for businesses selling through online marketplaces such as eBay and Amazon.

Source: ReplyManager

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Supplier

XSellco (4 other listings)

The Supplier Says

XSellco High5 is the only feedback solicitation tool for both Amazon and eBay sellers.

XSellco High5 is the only feedback solicitation tool for both Amazon and eBay sellers. Improve your seller rating through automated intelligent feedback requests and product reviews.

Develop a targeted, automated feedback strategy that reduces your negative feedback and wins you positive reviews from your happy customers, meaning you sell more!

Key Benefits include:
Increase Positive Feedback.
Improve Seller Rating & Sell More!
Right Message, Right Customer, Right Time.
Control message delivery with detailed rules.
Build fully customizable emails.

Features include:

Automate Reviews & Feedback:
-Create dynamic rules based on order events.
-Tailored messages based on Product Name, Type, SKU, etc.

Control message delivery:
-Set when you want your emails to be delivered
-Blacklist sensitive SKUs

Customize Templates & SmartTags
-Setup customizable templates for automation
-Use SmartTags for quick customization

Amazon & eBay Compliant
-Always stays within the guidelines

World-class support


Customer Testimonial
The High5 mail software works a treat. If there are any amendments I need to make their support staff are always on hand to speak to. Just a good all round experience.

Julius Oliveti - Gizmo Deals Ltd

Supporting Stats - 88% agree creating feedback rules improves efficiency, 75% agree they have increased their seller rating. XSellco, 29 July 2016
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Updated 20 Jul 2017.

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