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RightNow CRM Suite

Summary
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Product: RightNow CRM Suite
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Company Info
Company: RightNow Technologies (no other products listed)
Platform: Flexible
Trial: Demo available
Rating: Not rated
Not stated
Provides automated customer service on the web and phone.

Integrated with feedback management, live chat, and analytics modules.
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Store » Customer Service
The Company Says

RightNow CRM Suite™ Overview

The RightNow CRM suite of service, marketing, and sales is designed to help our clients reduce operating costs, improve customer experience, retention and advocacy, and maintain a competitive edge.

Our integrated CRM solution leverages one common knowledge foundation, so customer service agents, marketers, and sales reps all have the same view of the customer, and insight into all interactions across departments. We deliver our CRM solutions on demand, so you can avoid the issues associated with IT installs or the costs of purchasing new hardware. And, RightNow clients can choose to start with just one CRM software application—or the entire RightNow CRM Suite of service, marketing, and sales.

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Date Added: 4 October 2008